Hello,

8/ If you would like to customize your Cart page, you can activate the XStore Cart Page Builder and add, remove, or modify the content of this page. You can find detailed documentation for the builder here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-cart-page-builder-with-elementor/.

9/ If you would like to customize your Checkout page, you can activate the XStore Checkout Page Builder and add, remove, or modify the content of this page. The documentation for this builder is available here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-checkout-page-builder-with-elementor/. Please note that displaying specific payment methods or conditions is not managed through the theme. For such functionality, you will need to install additional plugins.

10/ To translate your website into another language, please refer to our documentation on this topic: https://www.8theme.com/documentation/xstore/theme-translation/.

11/ Please note that modifying the color palette of your website is not a one-click process. To adjust the color scheme, you will need to modify various parts of your site. First, set the main color in Theme Options -> Styling -> Active Color Option (https://prnt.sc/pYkn9S9X5hOE). You can also edit your header content to change background colors, labels, buttons, and other elements (https://prnt.sc/vib9fRzadYhG, https://prnt.sc/op6sfSI02Wd1). On each page, you can locate the sections where you wish to change colors and adjust them as desired. Examples: https://prnt.sc/nah3CwBjZLHk (Product buttons on the shop page), https://prnt.sc/9CoLk-3dH_YH (Single product add-to-cart button), https://prnt.sc/DvhuWv7IBAHh (Single product tabs colors), https://prnt.sc/I8mJ8XSOkeRA (Footer colors).

12/ We have checked and confirmed that the filters are functioning correctly. Please provide us with a video for a better understanding of the issue. Additionally, if you would like to include a button to clear filters, we have added the following widget for you: https://prnt.sc/9NkzA5Mpd9ze. The resulting frontend view can be seen here: https://gyazo.com/a70e20835731db3c4fa245c6afb0466d.

13/ Please check the following: https://prnt.sc/qGU1j2kJqZqW

14/ You can modify the content of your single product page by navigating to XStore Builders -> Single Product Page -> Go to Builder -> Elementor, where you can add, remove, or use any available widgets. For more information, please refer to our documentation: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/.
For guidance on using and creating XStore brands, please see this article: https://www.8theme.com/documentation/xstore/woocommerce/differences-between-brands-from-the-woocommerce-plugin-and-from-xstore-theme-which-to-choose-and-how-to-disable-unnecessary-ones/.
To edit product content, go to Dashboard -> Products -> Edit the desired product (https://prnt.sc/q2YcaBg2b7sx). For additional details, please consult the official WooCommerce documentation: https://woocommerce.com/document/managing-products/product-editor-settings/.

15/ You can use our built-in functionality to display trending searches in the Header Builder search section (https://prnt.sc/NqX7iE02dQaK). This allows you to add multiple tags and limit the display to a random selection of 5–7 items for quick search suggestions.

Please note that items 8, 9, 10, 11, 14, and 15 of your requested customizations were not previously discussed. We already provided recommendations for implementing these ideas; however, as they require additional development time and effort, we will calculate the cost of each implementation separately. Thank you for your understanding.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Sherine,

We have noticed that you are currently in edit mode for most of the Mega Menus, which prevents us from making the necessary modifications. However, you can simply copy the original widget from the correctly configured section to your new one to ensure that no configuration settings are lost.

In the previous Product Categories list, we set the Image Position to “Without” (see: https://prnt.sc/AudexnGtjS4P). We also recommend selecting “1 column” for the Columns setting (see: https://prnt.sc/Sl8ZHS_NW5g3).

Please check the result here: https://prnt.sc/OYjziE3TikTx. After refreshing the page, we noticed that the editor had been closed on your side, so we implemented our changes in a new section.

Best regards,
Jack Richardson
8Theme Team

Hello @Quintus,

Please, disable the widgets in the Elements widget panel on your website that will not be in use (please refer to the documentation: https://elementor.com/help/element-manager/). The panel editor should then load correctly without any issues. At this time we disabled few of those to make less sources used to load the Elementor widgets panel, but we kindly recommend you to increase the Memory limit to at least 512mb (https://prnt.sc/4OJzqNfBg0wo) as was suggested in Elementor documentation.

If you need to use any specific widget that is currently inactive, you can manually activate it in the Elements Manager and save the changes: https://prnt.sc/c0YoezVW5V8K.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @PDL130l,

Thank you for reaching out to us.

Please apply patches – https://www.8theme.com/documentation/xstore/theme-installation/how-to-use-xstore-patcher/.
If you still need our assistance, please, attach in private content the temporary wp-admin access to your web-site.

Warm Regards,
Jack Richardson
The 8Theme Team

Hello @Andrei Andrei,

3/ This request was not discussed during the previous customization conversation, so it will be considered in the next customization phase. Additionally, please clarify your desired outcome, as it currently appears that the objective is not clearly defined and you would like us to determine the approach. You may also try implementing it yourself by hiding the current sections on mobile or tablet and using widgets such as Carousel Anything or the XStore Slider with your own content, or a simple container configured for slides: https://prnt.sc/J3sOFGyfAAcR. Such a section or container can be hidden on desktop and displayed only on other devices, allowing you to have one version of the content for desktop and a different one for smaller devices.

4/ To modify the spacing between sections, please refer to: https://prnt.sc/MD18C2RFhOzv. We have already improved the spacing. Regarding the section you mentioned as broken was caused by a hidden section inside this banner: https://prnt.sc/sZ4wB_CEofjl. If you wish to completely hide the column, please adjust the visibility settings for that column: https://prnt.sc/WBY9Dw0ynhsm. We have now set the column to be hidden on tablet and mobile devices, so the banner will not appear on those devices.

6/ This request was also not previously discussed, but as an exception, you may use the following custom CSS in your Theme Options -> Theme Custom CSS -> Global CSS to achieve the following frontend result: https://prnt.sc/_9iwxQwFqOL4

body .et-mobile-panel ul li {  
    justify-content: flex-start;  
}  

body .et-mobile-panel .et-content_toggle .et-content .menu-main-container li {  
    justify-content: flex-start;  
}  

.et-mobile-panel .et-content_toggle .et-content .menu-main-container li > a:after {  
    content: '\e948';  
    margin-left: auto;  
    font-family: 'xstore-icons';  
}  

.et-mobile-panel .et-content_toggle .et-content .menu-main-container li > a {  
    width: 100%;  
    display: inline-flex;  
}

Additionally, we have activated all XStore patches to resolve issues reported by other customers: https://prnt.sc/8AKNszKz28QV.

Regarding the remaining items, please note that we will proceed with the implementations previously agreed upon. For the next steps, you may provide a list of additional requests, and we will review them and inform you of the estimated time required.

Best regards,
Jack Richardson
8Theme Team

Hello @Enmanuel,

If you see only the staging website option available for purchase code activation, it means that the same purchase is already active for your live store. To check where your purchase is currently activated, please log in to your account at the following link: https://www.8theme.com/account/. There, you will find a list of registered websites associated with each of your purchases (https://prnt.sc/ElodPLitdhrW).

You can manually deregister the purchase code in that panel and then activate the purchase code again on your website.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @jtmathis42,

You are currently using an XStore header template based on the Elementor page builder. We have already provided information for customers who have both the Customizer header and the Elementor header active. Please note that the Elementor header takes priority. Therefore, you can disable the Customizer header builder by following this link: https://prnt.sc/3qWMSwonIZiw.

All settings from your Customizer header will not apply in this case, so you need to navigate to XStore Builders → Header Builder → Go to Builder → Elementor and edit the template there. Locate the Mobile Menu widget within your header content and follow this video tutorial to change the background color of your mobile menu: https://gyazo.com/1239a24e068202aaa0db737390917c64.

Best regards,
Jack Richardson
8Theme Team

Hello @Sherine,

Thanks for the update.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind regards, Jack Richardson
The 8theme’s team

Hello @esi,

If you prefer to use the Shop Filters widget area, please add a few widgets there, as it is currently empty: https://prnt.sc/bWcRo-vKCQth.
Alternatively, you may use another widget area by selecting one from the list: https://prnt.sc/aKtehoxgAi9j. The content of the selected widget area will then be displayed.

At the moment, the Shop Sidebar widget area is set to display, so you can check it now. To add widgets to this sidebar, please follow the URL provided in the private content and add any desired widgets here: https://prnt.sc/kaelRuqISNUW. The frontend result will appear as shown here: https://prnt.sc/l8Lxo17hQXFp.

Best regards,
Jack Richardson
8Theme Team

Hello @Sebastian,

It is not possible to create a separate variation picker outside of the “Add to Cart” section, as the JavaScript scripts of the WooCommerce plugin operate collectively on the variations within this section. Therefore, any change made modifies the button with specific attributes or arguments to set the variation data selected by the customer.

Regarding your question about using variation types other than “select” please refer to the tutorial on how to use Variation Swatches: https://www.8theme.com/documentation/xstore/video-tutotials/variation-swatches-3/.
Also, please note that variation slugs should contain only Latin characters for proper functionality: https://prnt.sc/3XZWeGnmf2TO, https://prnt.sc/kgBVs3ipgi3v.

Best regards,
Jack Richardson
8Theme Team

Hello @mickmickmick,

At this time, we do not have a repository containing all of our templates. However, you can either import the available blocks using our XStudio functionality or contact us regarding the specific widgets or sections you would like to import, and we will provide you with the corresponding JSON file for import.

We have also noted your feedback and will review the Live Paste functionality. It continues to work for most of our customers, though in some cases it may not be available to others.

Best regards,
Jack Richardson
8Theme Team

Hello @Andrei Andrei,

Yes, we believe that most of your requests can be implemented once you purchase the additional XStore theme licenses. We will carry out the improvements step by step to ensure better results, rather than combining all requests at once.

Additionally, screenshot3 is missing from your attachments, so we were unable to fully understand your request regarding that point.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Adi,

If you select “All Categories” the categories of this widget will be displayed based on the current query. For example, if you are viewing a product category page, the widget will display the subcategories related to that category (if any). If no subcategories are found, it will display the full list of categories.

Please provide wp-admin access to your website so that we can review the details and assist you further.

Best regards,
Jack Richardson
8Theme Team

Hello @Sherine,

Please check it now. We have made some configurations to the mega-menu content of the all-departments widget.
Frontend result: https://prnt.sc/kOklYFD9Tfpz

Best regards,
Jack Richardson
8Theme Team

Hello @Andrei Andrei,

Thank you for reaching out to us.

Your request to customize the layout of your products and product categories is considered a customization service, which falls outside the scope of our standard support as outlined in the Envato support policy. However, we would be happy to assist you with a suitable solution.

To proceed, you may purchase two additional licenses, as implementing your preferred layout will require a considerable amount of our support time. Once the licenses have been purchased, we will create and implement a similar custom layout on your website.

Best regards,
The 8Theme Team