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Topic: Cart issue

Tagged: legenda

makour

Participant

June 25, 2015 9:58 am

Hello

I have this problem

1. A non user registered adds some products in the basket, when he submits VIEW CART or PROCEED,
all the products disapeared from cart module and from cart anyway!

2. I have the latest updated theme and in woocommerce Overrides shows this

legenda/woocommerce/myaccount/my-orders.php version 2.2.0 is out of date. The core version is 2.3.10,

Can u help please?
Theme version: Version 2.7
WooCommerce version: WooThemes – 2.3.11

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Robert Hall

Support staff

June 25, 2015 10:09 am

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

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makour

Participant

June 25, 2015 10:40 am

Hello again

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Robert Hall

Support staff

June 25, 2015 11:19 am

Hello,

As I see you’re using old Legenda theme (2.7). The latest version is 2.7.1. Please update.
http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
Also before update theme remove WooCommerce forder in wp-content/themes/legenda/ folder.
Don’t forget to make backup site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

Also you can download the latest plugins versions at this link http://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

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makour

Participant

June 26, 2015 10:05 am

hello again

I updated the theme and and i m still facing the same problem!!!

Please can u help?

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Jack Richardson

Support staff

June 26, 2015 11:46 am

Hello,

Please provide us with correct WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.

Best regards,
Jack Richardson.

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makour

Participant

June 26, 2015 1:42 pm

Hello Jack

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makour

Participant

June 26, 2015 2:13 pm

Hello Jack pt2

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Jack Richardson

Support staff

June 26, 2015 7:11 pm

Hello,

As I see your cart is working fine now, please see the screenshot http://storage4.static.itmages.com/i/15/0626/h_1435341837_4376912_fd39c0a852.png
Please check it from your side.
Regarding the outdated file legenda/woocommerce/myaccount/my-orders.php you can hide this message, it doesn’t affect your site at all.

Best regards,
Jack Richardson.

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