It was necessary to edit the row with Our Shops and enable Full width section. We’ve made it, please check!
Regards,
Jack Richardson
Jack Richardson
Support staff
June 19, 2014 at 13:19
Hello,
If you want to do some changes in php files just copy required php files in the child theme directory and edit them. More information about child theme you can read here: http://codex.wordpress.org/Child_Themes.
The style changes should be done in the custom.css of parent theme. Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be. The tutorial is recorded for Legenda but actions are analogical for IDStore.
Regards,
Jack Richardson
Jack Richardson
Support staff
June 19, 2014 at 13:01
Hello,
You’re welcome!
Regards,
Jack Richardson
Jack Richardson
Support staff
June 19, 2014 at 12:28
Hello,
Unfortunately there is no option to disable Responsive in Blanco theme, so you can do it manually only. Just follow next steps:
1) Open style.css file. Do the copy of this file in case you would like to revert back all changes.
2) Find line /* Media Queries */ and delete all the code below.
3) Open file header.php.
4) Find and comment out line <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1"/>
5) Check your site.
Regards,
Jack Richardson
Jack Richardson
Support staff
June 19, 2014 at 12:21
Hello,
The problem might be caused by one of your plugins. Try to deactivate them one by one and test the menu.
Regards,
Jack Richardson
Jack Richardson
Support staff
June 19, 2014 at 11:34
Hello,
IDStore supports child theme. Only styles should be changed in custom.css and other child theme features is working in ordinary way. Also custom.css doesn’t lose changes after theme upgrading.
Regards,
Jack Richardson
Jack Richardson
Support staff
June 19, 2014 at 11:05
Hello,
We’re sorry but there is a peculiarity of idstore theme that all style changes should be made in custom.css of parent theme.
Regards,
Jack Richardson
Jack Richardson
Support staff
June 19, 2014 at 10:49
Hello,
This error is relative to the WooCommerce plugin. Please contact WooCommerce support concerning the issue.
Regards,
Jack Richardson
Jack Richardson
Support staff
June 19, 2014 at 10:36
Hello,
You should create child theme which is contain style.css with the following content:
And you shouldn’t copy styles from the style.css parent theme.
Regards,
Jack Richardson
Jack Richardson
Support staff
June 19, 2014 at 10:22
Hello,
The shortcodes description you can find here and also in our documentation. There is some shortcodes may be missed. We’ll revise them soon and will add missed ones.
If you have a list of shortcodes which are missed in the documentation please send it to us.
Here is shortcode for counter [counter init_value="1" final_value="11000"]
Regards,
Jack Richardson
Jack Richardson
Support staff
June 19, 2014 at 10:02
Hello,
To make it close by default edit idstore\js\script.js and comment out line 307 // jQuery('.categories-group.has-subnav:first').addClass('opened').find('ul').show();
Regards,
Jack Richardson
Jack Richardson
Support staff
June 19, 2014 at 08:25
Hello,
We are sorry that you feel this way. All that we want and we need is to help you! We don’t need your admin user access, you may create temporary user to give us the opportunity to see your issue and fix it. Could you please provide us with link to the registration page?
Did you log out before testing the registration page? This page implies registration, so, this is visible only if you are not logged in!
We requested access only to expedite the process of solving the problem.
As you won’t provide us with the credentials we can give you suggestions for solving the problem and you’ll try to resolve the problem yourself.
It may take a long time, but if it’s convenient for you we can work in this way.
Regards,
Jack Richardson
Jack Richardson
Support staff
June 19, 2014 at 07:24
Hello,
What theme version do you use? You can check it in the header information of the style.css. If you’re using version below 2.2 please upgrade your theme to the latest version. Before upgrading please read this section in our documentation.
Regards,
Jack Richardson
Jack Richardson
Support staff
June 19, 2014 at 07:17
Hello,
Sorry, but we’re unable to help you without ability to see the problem.
Regards,
Jack Richardson
Jack Richardson
Support staff
June 19, 2014 at 07:13
Hello,
Does the issue persist with default theme too?
Regards,
Jack Richardson
Jack Richardson
Support staff
June 18, 2014 at 19:52
Hello,
We’ve made some changes in the style.css of child theme. Please check it now!
