Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
Please provide us with FTP and WP Dashboard credentials in private content.
Also clarify step by step how we can replicate the issue.
Thank you.
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
1. You’re using old plugins versions. Please update them. You can download the latest versions here:
https://www.8theme.com/download-plugins/
2. I’ve enabled slider for gallery in Theme Options > Single Product Page > Enable slider for gallery images > On. Please check single product pages now.
Best regards,
Jack Richardson.
Hello,
I’ve added this line to the code:
@media only screen and (min-width: 960px)
Please clear browser cache and check featured products slider now.
Best regards,
Jack Richardson.
Hello,
Your files should be named lt_LT.po and lt_LT.mo, but not default-lt_LT.po and default-lt_LT.mo.
Rename them and check the translation after that.
Best regards,
Jack Richardson.
Hello,
You didn’t tick “Used for variations” in the product settings. I’ve done this:
http://storage2.static.itmages.com/i/15/0720/h_1437408405_9303953_7692019b98.png
Please clear browser cache and check the product page now.
Best regards,
Jack Richardson.
Hello,
Please take our apologies but there are no options to make logo and menu displayed as you wish.
Best regards,
Jack Richardson.
Hello,
As I see the same problem persists when default WordPress theme is activated. You can check it yourself by switching theme in WP dashboard > Appearance > Themes.
In this case you need to contact WPML support to analyze the issue.
Best regards,
Jack Richardson.
Hello,
I’ve imported slider and added texture background image to your site. Please check now.
Note if you want to change background image you can do it in WP Dashboard > Theme Options > Color scheme > Background Image.
Best regards,
Jack Richardson.
Hello,
Please take our apologies for the delay.
Provide us with the correct FTP credentials in private content as we can’t connect with the current ones.
Best regards,
Jack Richardson.
Hello,
Try the following css code:
.product-slider .product-slide .product-name a {
color: black !important;
}
.product-slider .product-slide .btn-cont .button {
background-color: #96181c !important;
}
.product-slider .product-slide .btn-cont .button:hover {
background-color: #85070b !important;
}
.product-slider .product-slide .btn-cont a {
color: white !important;
}
Best regards,
Jack Richardson.
Hello,
Please show us on a screenshot how you would like categories to be displayed.
As for translation you can change the phrase “No products were found” in the /wp-content/themes/royal/woocommerce/loop/no-products-found.php file in line 16.
Best regards,
Jack Richardson.
Hello,
As I see in WP Dashboard old version of Visual Composer is activated. Please provide us with FTP credentials (FTP host, FTP user, FTP password) in private content and we will help you to update VC plugin.
Best regards,
Jack Richardson.
Hello,
I’ve retested your site via webpagetest tool and here is the result:
http://www.webpagetest.org/result/150720_3B_JS9/1/details/ .
As you can see there is problem with time to first byte that’s why you need to contact your hosting provider regarding this.
Best regards,
Jack Richardson.
Hello,
To make anchors you need to follow the theme documentation https://www.8theme.com/demo/docs/royal/#!/3_one_page .
As for the buttons you described there are no such features in theme options.
Best regards,
Jack Richardson.
Hello,
I’ve checked your shop page on Windows 8 platform in Google Chrome browser and there is no problem with category displaying (see the screenshot http://storage3.static.itmages.com/i/15/0720/h_1437379502_7392385_4bcc3469a0.png ). As for the checkout font issue some plugin is causing it. Disable them one by one and check.
Best regards,
Jack Richardson.
Hello,
Try the following css code in custom.css:
.blog-post .wp-picture .zoom >i {
display: none !important;
}
Best regards,
Jack Richardson.
Hello,
You can try to use “Row HTML” element in Visual Composer editor and add your code there.
Please try it.
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
We’ve sent the file to your email address. Please check it.
Best regards,
Jack Richardson.
Hello,
Upload your logo image in 8Theme Options > General > Header Settings > Logo image.
Best regards,
Jack Richardson.
Hello,
There is “Mixed Content” error on a page with https link. You can refer to these articles for the solution:
https://managewp.com/wordpress-ssl-settings-and-how-to-resolve-mixed-content-warnings
https://css-tricks.com/moving-to-https-on-wordpress/
https://www.clickssl.com/blog/how-to-fix-mixed-content-warning-other-ssl-settings-in-wordpress
Regarding “Checkout” button please provide us with FTP credentials as well.
Thank you.
Best regards,
Jack Richardson.
Hello,
I’ve added this code in Custm CSS block of Visual Composer editor:
http://storage2.static.itmages.com/i/15/0717/h_1437146296_1632184_de98d12b45.png
Please check Google map now.
Best regards,
Jack Richardson.
Hello,
The issue has been fixed.
Please clear browser cache and check the map now.
Best regards,
Jack Richardson.
Hello @nachoc,
Could you please check with different mobile devices?
Does the problem persist there too?
We checked on Android and iPhone devices and didn’t see any issues with scrolling.
Thank you.
Best regards,
Jack Richardson.
Hello,
Please provide us with WP Dashboard credentials in Private Content.
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
Unfortunately there is no such feature in the theme. You need search for some plugin to add icons to the menu. Sorry.
Best regards,
Jack Richardson.
Hello,
1. I’ve added an excerpt to your 1st project:
http://storage1.static.itmages.com/i/15/0717/h_1437128863_7895051_ab06980e31.png
Please clear browser cache and check Portfolio page now.
2. Unfortunately I don’t see the background image:
http://storage1.static.itmages.com/i/15/0717/h_1437129035_5643098_85a3fa44fe.png
3./4. I’ve added this code in custom.css file:
@media (max-width: 979px) and (min-width: 768px) {
.single-product-page [class*="span"] {
margin-left: 0px !important;
}
.single-product-page .tabs {
margin-left: -20px !important;
}}
5. I’ve added this code:
@media (max-width: 979px) and (min-width: 768px) { row-fluid {
margin-left: -5px !important;
}}
Please note as you’re using cache plugin the pages may be cached and some changes may not be visible. So you need clear your browser cache or check on different devices.
6. You added incorrect Google Analytics code in Theme Options > General. Please look at the example how it should be added:
http://www.wikihow.com/Add-Google-Analytics-to-Your-Website
Best regards,
Jack Richardson.
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