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Registration page - by markience - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

markience

Participant

June 17, 2014 at 05:30

Hi,

Following the documentation, I have created the “register” page.
The problem is that it redirects to the home page when I try to view the page.

If I change the template from custom registration page to default template it’s however not redirected.

Can you help?

Thanks
Pierre

#7184 Copied

7 Answers

Jack Richardson

Support staff

June 17, 2014 at 07:11

Hello,

Please provide us with link to the page and wp-admin access.

Regards,
Jack Richardson

#7188 Copied

markience

Participant

June 19, 2014 at 06:47

My answer is below in the private content part

Please, contact administrator
for this information.

#7423 Copied

Jack Richardson

Support staff

June 19, 2014 at 07:17

Hello,

Sorry, but we’re unable to help you without ability to see the problem.

Regards,
Jack Richardson

#7427 Copied

markience

Participant

June 19, 2014 at 07:21

You didn’t ask to see the content, you asked to get admin access which is quite different and the answer remains negative.
You can ask for log files, tell me where to look but I won’t give you admin access nor the keys to my house.
I’m very sad you give such poor support.

#7428 Copied

Jack Richardson

Support staff

June 19, 2014 at 08:25

Hello,

We are sorry that you feel this way. All that we want and we need is to help you! We don’t need your admin user access, you may create temporary user to give us the opportunity to see your issue and fix it. Could you please provide us with link to the registration page?
Did you log out before testing the registration page? This page implies registration, so, this is visible only if you are not logged in!

We requested access only to expedite the process of solving the problem.
As you won’t provide us with the credentials we can give you suggestions for solving the problem and you’ll try to resolve the problem yourself.
It may take a long time, but if it’s convenient for you we can work in this way.

Regards,
Jack Richardson

#7433 Copied

markience

Participant

June 20, 2014 at 04:43

Now you are helpful.
Thanks.
I’ll try a few things and update you here if I need further assistance.
Regards,
Pierre

#7546 Copied

Eva Kemp

Support staff

June 20, 2014 at 08:05

Hello,

Ok. We’re looking forward to your reply.

Regards,
Eva Kemp.

#7549 Copied
Tagged: best selling, ecommerce, online store, registration, registration page, shopping, woocommerce themes
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