Using Legenda as a Blogger - by LindaMendible

This topic has 10 replies, 4 voices, and was last updated 8 years, 7 months ago ago by Robert Hall

  • Avatar: LindaMendible
    LindaMendible
    Participant
    September 21, 2015 at 02:50

    Hey Hey Hey!

    I am having trouble with updating Legenda and it seems my editorial calendar and Blog posts editing page are not working. I really really rely on this and would Love some assistance ASAP. Also when I schedule a post it doesn’t post it when scheduled.

    Thanks for the help in advance!

    P.S. I think I need to update Legenda but don’t know how to go about in doing that. Thanks!

    9 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 09:16

    Hello,

    We can update the theme for you.
    Please create a back up of the files and database and provide us with FTP/WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: LindaMendible
    LindaMendible
    Participant
    September 22, 2015 at 03:50

    Hey Thanks so much!!!

    Please, contact administrator
    for this information.
    Avatar: stan
    Stan Russell
    Participant
    September 22, 2015 at 10:20

    Hello LindaMendible,

    we need your FTP address, FTP login and FTP password too. If you do not know them, please ask your hosting provider.

    Regards,
    Stan Russell.

    Avatar: LindaMendible
    LindaMendible
    Participant
    September 22, 2015 at 13:06

    Hello, Does this help? Thank you!

    Please, contact administrator
    for this information.
    Avatar: stan
    Stan Russell
    Participant
    September 22, 2015 at 14:08

    Hello LindaMendible,

    unfortunately we can not connect to your FTP. Please check its address.

    Regards,
    Stan Russell.

    Avatar: LindaMendible
    LindaMendible
    Participant
    September 22, 2015 at 20:11

    It’s an SFTP, hope this helps!

    Thanks!

    Avatar: stan
    Stan Russell
    Participant
    September 23, 2015 at 09:49

    Hello,

    we have updated your theme. Please update plugins too and check your site.
    Plugins can be downloaded here: http://www.8theme.com/download-plugins/

    Regards,
    Stan Russell.

    Avatar: LindaMendible
    LindaMendible
    Participant
    September 23, 2015 at 14:18

    Thank you so much, After I download the plugins how do I upload them on the site? Thanks!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 23, 2015 at 14:21

    Hello,

    To update the plugins, switch to your server with FTP. Copy extracted plugins folders into wp-content/plugins/ folder.

    Regards,
    Robert Hall.

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