Forum Replies Created

Viewing 30 posts - 12,871 through 12,900 (of 16,177 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 10:00

    Hello,

    You’re welcome.

    We’ll reply to your other topic asap.

    Sorry for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 09:56

    Hello,

    Please provide us with a page link where you want to remove print button and give us access to WP Dashboard.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 09:54

    Hello,

    As forum page uses the same template as blog page then I’ve set blog layout to “without sidebar” in Theme Options > Blog Layout and now sidebar is hidden. Please check.

    I don’t see login link on Forum page with Twenty Fourteen theme too. So check your settings or contact bbpress support.

    To change blue background color use this css code:

    .info {
      background-color: #6BCBF5 !important;
    }

    Write your color value.

    To decrease height of topics list add this code:

    #bbpress-forums li.bbp-body ul.forum {
       padding: 2px 8px;
    }

    To change font for topics titles use the following code:

    #bbpress-forums .bbp-forum-title {
        color: #d9d9d9 !important;
        font-family: Black Ops One;
        font-size: 16px;
    }

    Change values to yours.

    And use this code to change font for these titles http://storage6.static.itmages.com/i/15/0908/h_1441702297_4330218_b8445ebc15.png :

    #bbpress-forums li.bbp-header ul {
        font-size: 12px;
        font-family: sans-serif;
        color: #d9d9d9 !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 09:21

    Hello,

    As I see you haven’t translated products to English. Also please read this article:
    https://wpml.org/documentation/support/translating-woocommerce-sites-default-language-english/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 09:08

    Hello,

    Tabs are created by Woocommerce and you should refer to their support regarding this issue. Also please check if tabs content works properly with default WordPress theme (Twenty Fifteen, for example).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 09:05

    Hello,

    You need create a menu in Appearance > Menus and add submenu items to it. Select your menu as a main one in Manage Locations tab.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 08:10

    Hello,

    1. Please pay attention how you wrote the post: http://storage2.static.itmages.com/i/15/0908/h_1441695149_1421744_74d0d8257c.png
    One image has shortcode “caption” and other one has “dl” tag. Write the content for both images similarly to have the same font style.

    2. To hide comments number you need edit the file wp-content/themes/woopress/content.php and comment the line 82

    <?php // Display Comments 
    if(comments_open() && !post_password_required()) {
    echo ' / ';
    comments_popup_link('0', '1 Comment', '% Comments', 'post-comments-count');
    }
    ?>

    3. Please edit the code and change it to:

    .content-article p {
        font-weight: normal;
        font-size: 14px;
        font-family: sans-serif;
    }
    .sidebar-widget ul li a {
        font-family: sans-serif;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 07:43

    Hello,

    I’ve imported “Coffee” template manually. You can find the page in Pages section named “Home Coffee”. Please check the page.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 07:34

    Hello,

    I’ve deselected “Main menu (right)” in Appearance > Menus > Manage Locations tab. Now you need clear “cache” folder via FTP and wp-content directory and check your site after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 07:29

    Hello,

    You don’t have Footer 1 block and it’s not shown. Please read how to create your own footer:
    https://www.8theme.com/demo/docs/woopress/#!/0_footer

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 07:27

    Hello @yanluxe,

    I’ve imported images manually. Please check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 07:27

    Hello @sharsch,

    As I see slider on home page of your site is shown. Please clarify your issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 07:25

    Hello,

    I’ve imported demo slider “Home” via Revolution Slider > Import Slider. Please check it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 07:22

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 07:14

    Hello,

    Please add this code in custom.css file:

    .tab-content h3 {
       font-size: 19px !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 07:07

    Hello @longfit,

    You should ask your hosting provider how to change server parameters, this is related to their duties, we can’t know how your server is configured.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 07:05

    Hello,

    There is an error on your site:
    http://storage3.static.itmages.com/i/15/0908/h_1441692141_2190434_13c77fd36f.png

    Internal Server Error is related to server and you have to ask your hosting provider to check what is causing it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2015 at 06:59

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 19:03

    Hello,

    I reuploaded vc.php file in wp-content/themes/ul/framework directory. Please check Visual Composer editor again.
    I removed separate row and added Widgetised Sidebar element prepending Text bock in the column http://storage4.static.itmages.com/i/15/0907/h_1441648670_5917600_7b58ac2a73.png . Now the gap is removed. Clear browser cache and check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 16:58

    Hello,

    As I see text font size is 18px:

    Try to check it in another browser.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 16:52

    Hello,

    Regarding your first screenshot about post article:
    1. Add this code in Global Custom CSS:

    .meta-post {
      color: #767676 !important;
    }

    Write your color value.

    2. To hide author name you need edit the file wp-content/themes/woopress/content.php and comment the line 81 <?php _e('by', ETHEME_DOMAIN);?> <?php the_author_posts_link(); ?>

    3. For the text font in post articles use this css code:

    .content-article p {
        font-weight: normal;
        font-size: 14px;
        font-family: Average Sans-serif;
    }

    4. For logo please try to use this code in child style.css:

    @media only screen and (max-width: 992px) {.fixed-header-area .header-logo img {
        max-height: 100%;
    }}

    5. Add this code in child style.css:

    @media only screen and (max-width: 480px) {
    .tbs.blog-description {
        display: block !important;
        width: 100%;
    }}

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 15:30

    Hello,

    I’ve removed white background color in the settings for all columns:
    http://storage8.static.itmages.com/i/15/0907/h_1441636059_5193552_4e3edd0d87.png
    Now the background is transparent, but your text content is hardly visible, you need to change font color.

    Please check it now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 14:11

    Hello,

    I’ve reuploaded theme files. Please check Visual Composer editor now. I renamed your style.css to style.css_old in wp-content/themes/ul directory.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 13:47

    Hello,

    As I see you haven’t added the code.
    Do you mean gap between banners themselves or the element that goes after the banners text?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 13:44

    Hello,

    2. You need clear plugin database after the plugin is deleted. Please refer to these articles:
    http://wpsites.net/wordpress-tips/cleaning-up-left-over-plugin-database-tables/
    http://wordpress.stackexchange.com/questions/169145/delete-tables-from-database-when-deleting-plugin

    Also your hosting provider may help you with cleaning database.

    3. We’ll fix the bug with sidebar position in the next update. Sorry for inconveniences.

    5. Sorry, but I see grey lines neither on your site nor on your screenshot. Could you please show us with arrows on the screenshot for better understanding?

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 12:36

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 12:26

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 12:25

    Hello @esquipulas,

    You can uncheck “Notify me of follow-up replies via email” option in this topic:
    http://storage4.static.itmages.com/i/15/0907/h_1441624939_8967707_8a971604af.png

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 12:23

    Hello,

    Please use this code in Theme Options > Custom CSS > Global Custom CSS:

    .vc_custom_1440943073315, .vc_custom_1440941824195, .vc_custom_1440941022483 {
       background-color: transparent !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 12:17

    Hello,

    Try to use this code in Theme Options > Custom CSS > Custom CSS for tablet:

    .single-product-default .product-images {
      width: 400px;
    }

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 12,871 through 12,900 (of 16,177 total)
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