Several questions - by glenngtr - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

  • Avatar: glenngtr
    glenngtr
    Participant
    September 7, 2015 at 10:29

    Hello,

    I have a few questions that I can’t get my ahead around.

    1. I am about to publish my site, but I would like to know how to change the fonts on my website. I have done an extensive search on this forum, but can’t get it to work unfortunately. If used the typography tool in the theme options and tried via custom css with no luck. I want my base text to be Lato weight 300. Also for woocommerce (short description etc.)

    2. Is there a way to deinstall punch font completely so it also erases the fonts I have uploaded? By mistake I copied the wrong code and now the plugin in the backend is acting strange. Or do you know where the code is pasted in FTP so I can erase them myself? I’ve asked for the developers support as well, with no luck.

    3. On my products page (shop) I have a sidebar on the left to display the categories. These are now shown below, but I want them at the top. I have found your suggestion to go to theme options>blog layout> sidebar position for reponsive layout. But when I set it to top nothing happens.

    4. Is there a way to keep the shopping bag icon when you scroll down. The static bar that appears features the shopping bag with the total amount next to it, but I want to keep it clean without the numbers. Only the icon as it appears when you get to the homepage.

    5: On my screen there are strange artefacts in my product thumbnails. They have a white background, but it has some greyish lines in the background (especially visible if you look at the screen from the side angle). I know it has something to do with the way the thumbnails are generated in wordpress, but do you have any advise on the right settings here? I have read that for each theme there are different images sizes that should be used for it to work properly. Is there a suggested image size to upload that will work better?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 12:02

    Hello,

    1. Please add this code in custom.css or child style.css:

    .product-information .short-description p, p {
        font-family: Lato;
        font-weight: 300;
    }

    2. Try to reupload Essential Grid plugin. Download the latest version here:
    https://www.8theme.com/download-plugins/

    3. Please provide us with FTP credentials.

    4. Add this css code:

    .cart-bag {
        top: 0px;
        right: 0px;
    }
    .shopping-cart-widget {
       border: none;
    }
    .shop-text {
      display: none;
    }

    5. Please show us a screenshot of the issue and provide a direct page link.

    Best regards,
    Jack Richardson.

    Avatar: glenngtr
    glenngtr
    Participant
    September 7, 2015 at 12:51

    Thanks for the help!

    1. I pasted the codes but apparently I do not have Lato (google font) installed as I see the fallback font.

    2. Doesn’t work. There should be an option to completely uninstall it as there is an uninstall.php file in the root of the folder. Only I do not know how to do that. Can’t find anything in wp-admin dashboard.

    3. Given in private content.

    4. This worked perfectly. Thank you.

    5. Picture is shown here: http://i59.tinypic.com/2lsz7u0.png
    Direct link: http://ecosmetics.nl/?post_type=product

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 13:44

    Hello,

    2. You need clear plugin database after the plugin is deleted. Please refer to these articles:
    http://wpsites.net/wordpress-tips/cleaning-up-left-over-plugin-database-tables/
    http://wordpress.stackexchange.com/questions/169145/delete-tables-from-database-when-deleting-plugin

    Also your hosting provider may help you with cleaning database.

    3. We’ll fix the bug with sidebar position in the next update. Sorry for inconveniences.

    5. Sorry, but I see grey lines neither on your site nor on your screenshot. Could you please show us with arrows on the screenshot for better understanding?

    Thank you.
    Best regards,
    Jack Richardson.

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