Forum Replies Created

Viewing 30 posts - 12,511 through 12,540 (of 16,185 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 10:39

    Hello,

    Do you mean you want to display subcategories of parent categories on one page?
    Unfortunately there is no such option. Sorry.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 10:37

    Hello,

    1. I’ve added this code in Global Custom CSS to remove logo:

    .header-logo {
      display: none;
    }

    Please check.

    2. Please clarify what links you mean. Show a screenshot for better understanding.

    3. I’ve added this code in Global Custom CSS:

    .navbar {
        padding: 10px 0px;
    }

    Please check header now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 10:31

    Hello,

    Sorry, but there is no other option instead of the drop down list.
    To hide “Add to Cart” button add this code in Global Custom CSS:

    .product-information .cart button[type="submit"] {
       display: none !important;
    }

    Unfortunately there is no possibility to view product title in gallery slider.
    You can select sorting in Woocommerce > Settings > Products > Display > Default Product Sorting.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 10:25

    Hello,

    You can create Boxed variant installing base demo content in Theme Options > Import/Export > “Install base demo content” button and select Boxed template in General > Site Layout.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 10:21

    Hello,

    To change style for fixed header menu add this code in Global Custom CSS:

    .fixed-header-area .menu > li > a {
        font-family: Montserrat !important;
        font-size: 13px !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 10:16

    Hello,

    As I see you set url of your domain name for the buttons and not your pdf link. Please check and correct it.
    Also try to use Button element in Visual Composer editor.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 10:11

    Hello,

    The issue has been fixed.
    Please check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 10:05

    Hello,

    You’ve been replied in other topic. Please check it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 10:04

    Hello,

    You’re using very old theme version.
    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 10:00

    Hello,

    I don’t see any code in header.php file, just a comment:
    http://storage1.static.itmages.com/i/15/0921/h_1442825945_5136530_95ad3a812e.png

    Please write what code you’ve added and where exactly.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 09:55

    Hello,

    Do you want to make changes on single product page?
    Try to follow the instruction on this page:
    http://www.alphablossom.com/move-woocommerce-price-on-single-product-page/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 09:41

    Hello,

    You can add some content in Theme Options > Shop > Product Page Banner.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 09:39

    Hello,

    Please provide us with FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 09:38

    Hello,

    You can create separate button “Add to Cart” as described in the tutorial.
    Sorry, but our theme doesn’t have such features to add a sample of a certain fabric to the cart.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 09:21

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 09:18

    Hello,

    Please provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 09:16

    Hello,

    We can update the theme for you.
    Please create a back up of the files and database and provide us with FTP/WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 09:12
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 08:10

    Hello,

    We need access to WP Dashboard and FTP to check the issue. So please provide us with information for hosts file and login credentials in Private Content.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 08:09

    Hello,

    I’ve added correct code in child functions.php file. Please check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 08:06

    Hello,

    Please read our documentation how to create footer:
    https://www.8theme.com/demo/docs/royal/#!/9_footer

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 08:05

    Hello,

    As I see share icons work properly:
    http://storage3.static.itmages.com/i/15/0921/h_1442819004_1295737_71f615a78b.png
    http://storage2.static.itmages.com/i/15/0921/h_1442819086_9312973_416da19bdb.png

    Please clear your browser cache and cookies and check again.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 08:01

    Hello,

    The problem persists only with your child theme. So please check customization that you’ve made as there is no duplication when parent theme is activated. Please check it yourself.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 07:54

    Hello,

    You can set how many products to show in Visual Composer editor of your Home page, edit Products element and set “Number of items on phone”:
    http://storage9.static.itmages.com/i/15/0921/h_1442818433_8706222_7013021a69.png

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 07:50

    Hello @pro2know,

    You can add top menu items with “Link” item in Appearance > Menus and just use # for url. This way menu items won’t be clickable.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 07:48

    Hello,

    As I see demo content has been already installed. Please clarify what issues you have.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 07:38

    Hello,

    May we reupload theme files?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 07:34

    Hello,

    Sorry, but there is no such possibility. You can only disable sidebar for all product pages.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 07:31

    Hello,

    1. Please describe with more details what issue you have. Please show a screenshot for better understanding.

    2. Instead of # you should put your url to the page with HE language.

    4. I clicked on an image of category “Rings” in your menu and was redirected to the category page “Rings” in both languages.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 07:24

    Hello,

    Please add this code in Theme Options > Styling > Custom CSS > Global Custom CSS:

    .header-type-5 .header .navbar {
        padding: 5px 0;
        border-top: 1px solid grey;
        border-bottom: 1px solid grey;
    }

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 12,511 through 12,540 (of 16,185 total)
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