Forum Replies Created

Viewing 30 posts - 11,911 through 11,940 (of 16,203 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 10:59

    Hello,

    Please provide us with FTP credentials.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 10:44

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for mobile landscape and Custom CSS for mobile:

    .page-content {
      display: inline-block;
    }

    After that check your site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 10:21

    Hello,

    There is incompatibility of the plugin “WooCommerce Product Filter” and our theme.
    We recommend you to deactivate it and add Woocommerce widgets to Shop Sidebar area.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 09:24

    Hello,

    Do you mean this image http://storage5.static.itmages.com/i/15/1002/h_1443774037_2108708_c0ca988f6d.png ?
    Try to decrease it using this css code:

    .span3.sidebar.sidebar-left .product_list_widget img {
        width: 50% !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 09:18

    Hello,

    Please refer to this article:
    http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
    Also your hosting provider should describe you how to move the site to https.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 09:15

    Hello @chirag,

    Your images should have original dimensions 1425px × 1900px. Try to reupload them in higher resolution and check zoom effect after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 09:08

    Hello,

    There is no such feature in the theme, but you can refer to these articles:
    http://isabelcastillo.com/woocommerce-product-attributes-functions
    https://wordpress.org/support/topic/how-to-pull-custom-attributes-for-product-on-shopcategory-page

    Also you can contact Woocommerce support for the solution as Products page is set up by their team.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 09:04

    Hello @pionnex,

    Please try to check images now.
    Also to make button bigger use this code in custom.css:

    .single-product-page .product-info .variations_form .button {
        padding: 15px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 07:49

    Hello @Kcharveaux,

    Please describe your problem with more details and provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 07:47

    Hello,

    There is an error on your site:
    Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 491520 bytes) in /usr/home/eljardindelcabo/www/wp-admin/menu.php on line 252

    You need to contact your hosting provider and ask them to increase memory_limit value.

    Also check error logs on a server. There should be some noticed about that problem with image editing.
    Also refer to this topic:
    https://wordpress.org/support/topic/plugin-ajax-for-all-500-internal-server-error

    and disable all 3rd-party plugins as some of them may cause the issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 07:22

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 07:21

    Hello,

    You commented the code incorrectly.

    Please refer to this article:
    https://codex.wordpress.org/Commenting_Code

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 07:18

    Hello,

    We’re glad you resolved the issue.

    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 07:18

    Hello,

    Please use this code in custom.css file:

    .button.etheme_add_to_cart_button {
      background-color: green !important;
    }

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 07:16

    Hello,

    Please add this code in custom.css file:

    #product-page .product-shop li {
      list-style: disc inside;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 07:13

    Hello,

    Please provide us with a link to your site and specify color of what text you want to change.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 16:38

    Hello,

    The issue with theme version has been fixed and I’ve installed Parallax template.
    Please check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 16:23

    Hello,

    The issue has been fixed with slider and parallax effect.
    Please clear browser cache and check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 15:05

    Hello @Radhika,

    I’ve disabled the plugin YITH WooCommerce Zoom Magnifier and enabled our default zoom option in Theme Options > Single Product Page. Also you need add this code in custom.css file:

    .sxy-zoom-container, .product-images-slider.main-images {
        height: 350px !important;
        width: 300px !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    After that check your images.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 14:52

    Hello,

    Please try to edit the file blank.php in wp-content/themes/woopress directory and comment or remove the code

    <?php
    	get_header();
    ?>

    and

    <?php
    	get_footer();
    ?>

    After that check your page.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 14:44

    Hello,

    I’m sorry. The email has been resent. Please check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 14:42

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 14:38

    Hello,

    Try to use this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .product-content-image img {
        height: 200px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 14:37

    Hello,

    You should put it into functions.php file.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 13:37

    Hello @pionnex,

    Please look at the screenshot:
    http://storage1.static.itmages.com/i/15/1001/h_1443702972_2838074_393c45b164.png
    I don’t see any issues with images.

    Try to check it in another browser.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 13:24

    Hello,

    Now your fixed header is shown this way:
    http://storage9.static.itmages.com/i/15/1001/h_1443702256_9389369_55c30e35f6.png

    Please clear browser cache and check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 13:17
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 12:22

    Hello,

    Are there any problems on a server?
    We can’t access your site now.
    Please check it with your hosting provider.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 12:10

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 11:48

    Hello,

    Please provide us with FTP credentials too.

    Thank you.
    Best regards,
    Jack Richardson.

  • 1 2 3 397 398 399 539 540 541
    Viewing 11,940 results - 11,911 through 11,940 (of 16,203 total)
Viewing 30 posts - 11,911 through 11,940 (of 16,203 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.