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Some Ajax Calls are broken after update to WordPress 4.3.1

This topic has 2 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

tomas.heras

Participant

October 1, 2015 at 22:19

Hello.
I’m using Legenda WordPress Theme with a Child template and I have updated a WordPress site to the 4.3.1. My problem is that now some ajax calls in the frontend and the backend are failing. For example, if I try to edit some Featured images, when I open the library explorer I get a Error 500 Internal server error loading admin-ajax.php.

Also I have deactivated the possibility of adding products without reloading the page in the product list view because it didn’t work. Change to Twenty Thirteen theme solves any problem.

Trying to fix it I have updated to the Legenda 2.9 version and Woocommerce to 2.4.7 but I had no luck with this.

Sorry if I have made any mistake in english, is not my native language.

I’m awaiting for your response.

Regards.

Please, contact administrator
for this information.

#90888 Copied Theme version: 2.9 WooCommerce version: 2.4.7

1 Answer

Jack Richardson

Support staff

October 2, 2015 at 07:47

Hello,

There is an error on your site:
Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 491520 bytes) in /usr/home/eljardindelcabo/www/wp-admin/menu.php on line 252

You need to contact your hosting provider and ask them to increase memory_limit value.

Also check error logs on a server. There should be some noticed about that problem with image editing.
Also refer to this topic:
https://wordpress.org/support/topic/plugin-ajax-for-all-500-internal-server-error

and disable all 3rd-party plugins as some of them may cause the issue.

Best regards,
Jack Richardson.

#90928 Copied
Tagged: ajax, update, woocommerce, wordpress, wordpress 4.3.1, wordpress themes
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