Return to previous page

Parallax Variant Missing - by FuegoHD - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

FuegoHD

Participant

September 29, 2015 at 22:55

Hello,
I updated the theme today, but now when I go to Theme Options>Import/Export the Parallax Variant is not there to install that version. Where did it go? How do I get it back?

#90324 Copied Theme version: Parallax

6 Answers

FuegoHD

Participant

September 29, 2015 at 23:29

Actually, at the top of the “Theme Options” page it says: Royal Store v2.5 and theres a banner advertising woopress. I think some of the files got mixed up in the updated theme folder.

#90331 Copied Theme version: Woopress

Jack Richardson

Support staff

September 30, 2015 at 11:27

Hello,

Please provide us with WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#90430 Copied

FuegoHD

Participant

September 30, 2015 at 14:09

Hello, when I reinstall the woopress_v2.4 the parallax version is there. Then I replace v2.5 and it seems like I have RoyalStorev2.5

Please, contact administrator
for this information.

#90497 Copied Theme version: 2.5

Jack Richardson

Support staff

October 1, 2015 at 11:48

Hello,

Please provide us with FTP credentials too.

Thank you.
Best regards,
Jack Richardson.

#90716 Copied

FuegoHD

Participant

October 1, 2015 at 15:12

Hello,

ftp and wp-login credentials in private.

I installed the new version2.5 on this directory to try to fix the slider arrows and it seems to have Royal theme instead.

Please, contact administrator
for this information.

#90795 Copied Theme version: currently kids

Jack Richardson

Support staff

October 1, 2015 at 16:38

Hello,

The issue with theme version has been fixed and I’ve installed Parallax template.
Please check your site now.

Best regards,
Jack Richardson.

#90817 Copied
Viewing 7 results - 1 through 7 (of 7 total)