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Viewing 30 posts - 11,461 through 11,490 (of 16,213 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 13:09

    Hello,

    The displaying issue may be caused by old versions of the theme and plugins you’re using. That’s why we recommend you to update everything.
    Before starting update make sure you created back up of the files and database.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 13:07

    Hello,

    Please take our apologies but this issue is related to Woocommerce configuration. You have to contact their support. Also check if the problem persists with default WordPress theme Twenty Fifteen.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 13:04

    Hello,

    You’re using old theme version.
    Please update it to the latest version 2.3 and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 12:56

    Hello,

    Unfortunately it can’t be done. Please take our apologies.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 12:55

    Hello,

    I’ve added this code in Theme Options > Custom CSS > Global Custom CSS:

    .single-product-sidebar .product-brands {
       display: none;
    }

    Please check the page now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 12:41

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 12:35

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 12:19

    Hello @iakovoso,

    Please contact your hosting provider and ask them to change PHP Max Input Vars value from 1000 to 5000. After that check the filter.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 12:15

    Hello,

    You have to edit the file wp-content/themes/legenda/header.php and replace the code in line 185 with your content:

    <?php if (class_exists('YITH_WCWL') && etheme_get_option('wishlist_link')): $wl = new YITH_WCWL(array());?>
    							<div class="fl-r wishlist-link">
    								<a href="<?php echo $wl->get_wishlist_url(); ?>"><i class="icon-heart-empty"></i><span><?php _e('Wishlist', ETHEME_DOMAIN) ?></span></a>
    							</div>
    						<?php endif ?>

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 12:12

    Hello,

    Please add this code in custom.css file:

    .fixed-header .menu > li .nav-sublist-dropdown {
        top: auto;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 12:10

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 12:10

    Hello,

    Sorry, but it can’t be done because some products have review stars and some don’t.
    You need either add review for all products or remove it from Products page.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 11:18

    Hello,

    You were using outdated version of Post Grid element in Visual Composer editor. I’ve recreated it using updated Post Grid element in the home page.

    Please check the site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 11:09

    Hello,

    Please clear browser cache and check again. Now your products are shown this way:
    http://storage6.static.itmages.com/i/15/1020/h_1445335767_5026403_d52ff24e4a.png

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 11:00

    Hello,

    I’ve reuploaded the theme and Blog page is shown properly now.
    Please check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 10:39

    Hello,

    Try to use this code in custom.css:

    .products-grid .product .add-to-container {
       display: inline-flex;
    }

    Also edit the code as I told you in the previous post.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 10:35

    Hello,

    Please add this code in custom.css file:

    .prefooter.prefooter-1 .widget_nav_menu h2 {
        font-size: 20px;
    }
    .prefooter.prefooter-1 .widget_nav_menu li a {
        font-size: 16px;
    }

    Write your values.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 09:34

    Hello,

    You had responsive design disabled.
    I’ve enabled it in Theme Options > Responsive. Also the problem persists only with your child theme, activate parent theme and the site will be responsive. So, check customization you’ve made in the child theme.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 09:28

    Hello,

    Please specify what folder your files are located in and provide WP Dashboard credentials.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 09:25

    Hello,

    May we reupload the theme?
    Have you made any changes in the files?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 08:57

    Hello @sebdicam,

    I’ve edited the code:

    .product-category {
        width: 18% !important;
        display: inline-block !important;
        clear: none !important;
        height: 200px;
    }

    Please check categories pages now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 07:57

    Hello,

    I’ve selected 9 items to show in Settings > Reading > Blog pages show at most.
    Please check Shop page now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 07:53

    Hello,

    As I see you’re using Legenda theme now.
    Do you still need further assistance from us or we may close this topic?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 07:50

    Hello,

    Please update the theme to the latest version 2.3.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 07:46

    Hello,

    We’re glad you’ve found the solution.

    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 07:45

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 07:38

    Hello,

    Please refer to these articles:
    https://wordpress.org/support/topic/open-link-in-a-new-tab
    http://codex.wordpress.org/Appearance_Menus_Screen

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 07:32

    Hello,

    Yes, you can rename the theme folder.
    Nothing will be destroyed.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 07:28

    Hello,

    Your credentials are incorrect. Please check them.
    Also specify what error you’re getting, show us a screenshot.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 07:27

    Hello,

    Are you talking about fixed header or you want to change price color in the main header?

    Best regards,
    Jack Richardson.

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    Viewing 11,490 results - 11,461 through 11,490 (of 16,213 total)
Viewing 30 posts - 11,461 through 11,490 (of 16,213 total)
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