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Blog Page Issue & Contact Form - by jkdesign

This topic has 11 replies, 4 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

jkdesign

Participant

October 16, 2015 at 03:31

Hi there, I have an issue with my blog page – there are no posts showing? & the footer area is missing…

Also I am not receiving emails from contact form?

Cheers!
Josh.

#94292 Copied

10 Answers

Jack Richardson

Support staff

October 16, 2015 at 07:41

Hello,

Please update the plugins to the latest versions https://www.8theme.com/download-plugins/ .
If the issue still persists provide us with FTP credentials.

Best regards,
Jack Richardson.

#94305 Copied

jkdesign

Participant

October 17, 2015 at 03:43

Hi Jack! I have the emails working now, my FTP server was going through maintenance.
But my blog posts are still not showing… Credentials below.

Cheers!
Josh.

Please, contact administrator
for this information.

#94541 Copied

Eva Kemp

Support staff

October 17, 2015 at 09:17

Hello,

As I see you didn’t update the plugins.
Please update them to the latest versions. Download plugins at this link https://www.8theme.com/download-plugins/ .

Thank you.
Regards,
Eva Kemp.

#94556 Copied

jkdesign

Participant

October 18, 2015 at 07:02

Hi Eva just updated all plugins, still not working… 🙁

Cheers,
Josh.

#94624 Copied

Jack Richardson

Support staff

October 19, 2015 at 09:27

Hello,

Your FTP credentials aren’t working now. Have you changed them?
Please give us correct FTP login details.

Thank you.

Best regards,
Jack Richardson.

#94682 Copied

jkdesign

Participant

October 20, 2015 at 03:13

Sorry correct log in below!

🙂

Please, contact administrator
for this information.

#94925 Copied

Jack Richardson

Support staff

October 20, 2015 at 09:25

Hello,

May we reupload the theme?
Have you made any changes in the files?

Best regards,
Jack Richardson.

#94988 Copied

jkdesign

Participant

October 20, 2015 at 09:54

Hi Jack,

Yes that is fine! Have made a database backup.

Cheers,
Josh.

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Stan Russell

Participant

October 20, 2015 at 10:45

Hello jkdesign,

we have re-uploaded theme folder. Please check you site.

Regards,
Stan Russell.

#95019 Copied

Jack Richardson

Support staff

October 20, 2015 at 11:00

Hello,

I’ve reuploaded the theme and Blog page is shown properly now.
Please check.

Best regards,
Jack Richardson.

#95029 Copied
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