Forum Replies Created

Viewing 30 posts - 11,431 through 11,460 (of 16,213 total)
1 2 3 … 381 382 383 … 539 540 541
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 22, 2015 at 07:36

    Hello,

    This is Woocommerce customization and you should refer to their support.
    Also you can refer to these articles:
    https://support.woothemes.com/hc/en-us/articles/203106047-Customize-the-Sorting-Dropdown
    https://www.skyverge.com/blog/rename-add-woocommerce-product-sorting-options/
    http://coffeecupweb.com/how-to-customize-the-sortingorderby-dropdown-in-woocommerce/

    Best regards,
    Jack Richardson.

    #95509 Copied In reply to: Change Shop Filter Label
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 22, 2015 at 07:30

    Hello,

    Do you need further assistance from us?
    Let us know if you have any questions.

    Best regards,
    Jack Richardson.

    #95505 Copied In reply to: Visual Composer & Blog Grid Layout Update
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 22, 2015 at 07:26

    Hello,

    The problem was caused by absence of Visual Composer plugin. I’ve installed it and the error has disappeared. Please clear browser cache and check.

    Best regards,
    Jack Richardson.

    #95502 Copied In reply to: Legenda Fresh install JS error: "progressBars.waypoint is not a function"
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 22, 2015 at 07:12

    Hello,

    Unfortunately there is no such element or shortcode. Sorry.

    Best regards,
    Jack Richardson.

    #95499 Copied In reply to: Category slider
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 22, 2015 at 07:08

    Hello,

    Unfortunately there is no such option. Related products are generated by product categories and tags.

    Best regards,
    Jack Richardson.

    #95498 Copied In reply to: RELATED PRODUCTS by BRAND?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2015 at 20:18

    Hello,

    I’ve added the following css code:

    .mpzFrmInput8091 {
   margin-bottom: -15px !important;
}

    Please check the site now.

    Best regards,
    Jack Richardson.

    #95472 Copied In reply to: Newsletter button not visible in Firefox
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2015 at 08:18

    Hello,

    You’re using very old theme version. Please update it to 2.9.2 version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    #95270 Copied In reply to: single product page image isn't showing up
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2015 at 08:13

    Hello,

    Could you please show a screenshot of your problem?

    Thank you.

    Best regards,
    Jack Richardson.

    #95267 Copied In reply to: Product Slider – Remove Title, Price and Button
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2015 at 07:54

    Hello,

    Please use this code in custom.css file:

    @media (max-width: 979px) {
  .header .menu-icon, .fixed-header .menu-icon {
    display: none !important;
}}

    Best regards,
    Jack Richardson.

    #95264 Copied In reply to: icons mobile menu
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2015 at 07:51

    Hello,

    As I see image is shown:
    http://storage4.static.itmages.com/i/15/1021/h_1445410273_2115117_7907d55891.png

    Please try to check the page on other devices.

    Best regards,
    Jack Richardson.

    #95263 Copied In reply to: mobile Firefox – single product page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2015 at 07:40

    Hello,

    Please disable all 3rd-party plugins and check woocommerce tabs after that.

    Best regards,
    Jack Richardson.

    #95262 Copied In reply to: Issue with standard product page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2015 at 07:36

    Hello,

    Your settings will be saved, but we recommend to create a back up anyway.
    Please do this and get back to us.

    Thank you.
    Best regards,
    Jack Richardson.

    #95260 Copied In reply to: Blog layout issue
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2015 at 07:34

    Hello,

    Please update the theme to the latest version 2.9.2.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    #95259 Copied In reply to: Legenda Fresh install JS error: "progressBars.waypoint is not a function"
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2015 at 07:30

    Hello,

    Please clarify where you see only one word of your title tag.
    Please show a screenshot.

    Thank you.
    Best regards,
    Jack Richardson.

    #95258 Copied In reply to: Title tag of home page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2015 at 07:25

    Hello,

    May we reupload theme files?
    Please create a back up of your site.

    Best regards,
    Jack Richardson.

    #95257 Copied In reply to: Some product picture not show in products page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2015 at 07:07

    Hello,

    You shouldn’t worry about those notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/idstore/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
    So you can hide this message or you can fix it by editing the files in wp-content/themes/idstore/woocommerce directory and change the version to the current Woocommerce version that you’re using.

    Best regards,
    Jack Richardson.

    #95256 Copied In reply to: Your theme contains outdated copies of some WooCommerce template files.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 17:49

    Hello,

    Unfortunately we can’t log in to WP Dashboard with provided wp-admin credentials. Please check them and give us with the correct ones in private content.
    Thank you.

    Best regards,
    Jack Richardson.

    #95190 Copied In reply to: UNABLE TO UPLOAD THEME MANUALLY OR THROUGH FTP
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 17:42

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #95183 Copied In reply to: Logo
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 17:41

    Hello,

    There is no such option, but you may edit php files if you have necessary knowledge:
    http://stackoverflow.com/questions/32069042/wordpress-woocommerce-store-subtitle-under-products-titles
    http://wordpress.stackexchange.com/questions/116660/add-subtitle-to-woocommerce-product-title

    Best regards,
    Jack Richardson.

    #95182 Copied In reply to: Products Subtitle
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 17:38

    Hello,

    I’ve ticked “Enable Custom CSS file” in Blanco – Theme Settings > General, so now custom.css is active. Please check your site now.

    Best regards,
    Jack Richardson.

    #95178 Copied In reply to: Logo
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 17:35

    Hello,

    As I see now Checkout page is translated except of some words.
    To translate “Cart subtotal” and “SHIPPING AND HANDLING” strings, you need translate them in the files wp-content/themes/legenda/woocommerce/checkout/review-order.php (line 50) and wp-content/themes/legenda/woocommerce/cart/cart-shipping.php (line 22).
    Also I’ve updated translation files and some words in .po file aren’t translated (Your Account, items, item). Please check.

    Best regards,
    Jack Richardson.

    #95176 Copied In reply to: Change Checkout title
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 17:23

    Hello @sebdicam,

    Please use this code in custom.css:

    @media (max-width: 992px) {.header .menu-icon {
  color: yellow;
}}

    Sorry, but I don’t see any size changes in the main page. It looks the same as before.

    Best regards,
    Jack Richardson.

    #95173 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 16:24

    Hello,

    I’ve added the code $locale='es_Es'; in wp-config.php file. Please clear browser cache and check translation now.

    Best regards,
    Jack Richardson.

    #95158 Copied In reply to: Header section not translated
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 16:07

    Hello,

    Did you try to reupload Woocommerce plugin files in wp-content/plugins directory?
    Please try it.

    Best regards,
    Jack Richardson.

    #95153 Copied In reply to: Woocommerce Cart not working correctly with Extra Product Options
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 15:15

    Hello,

    Please provide us with a product link where you can’t add variations.

    Thank you.
    Best regards,
    Jack Richardson.

    #95132 Copied In reply to: Can't add variations
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 15:13

    Hello,

    I’ve installed Revolution Slider plugin and now it’s shown in WP Dashboard. Please check. I installed old plugin version because the latest version gave the error:

    WordPress database error: [Unknown column 'type' in 'where clause']
select * from wp_pzgr_revslider_sliders where <code>type</code> != 'template' order by id ASC

Fatal error: Uncaught exception 'Exception' with message 'fetch - <b>Unknown column 'type' in 'where clause'</b><br>---<br> Query: select * from wp_pzgr_revslider_sliders where <code>type</code> != 'template' order by id ASC' in /home3/oscaneco/public_html/wp-content/plugins/revslider/includes/framework/functions.class.php:14 Stack trace: #0 /home3/oscaneco/public_html/wp-content/plugins/revslider/includes/framework/db.class.php(26): RevSliderFunctions::throwError('fetch - <b>Unkn...', -1) #1 /home3/oscaneco/public_html/wp-content/plugins/revslider/includes/framework/db.class.php(41): RevSliderDB->throwError('fetch - <b>Unkn...') #2 /home3/oscaneco/public_html/wp-content/plugins/revslider/includes/framework/db.class.php(132): RevSliderDB->checkForErrors('fetch') #3 /home3/oscaneco/public_html/wp-content/plugins/revslider/includes/slider.class.php(2408): RevSliderDB->fetch('wp_pzgr_revslid...', '<code>type</code> != 'temp...', 'id', '', 'ASC') #4 /home3/oscaneco/public_html/wp-content/plugins/revslider/includes/framework/plugin-update.class.php in /home3/oscaneco/public_html/wp-content/plugins/revslider/includes/framework/functions.class.php on line 14

    You have to contact the plugin authors http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments regarding this error. Meanwhile you can use old plugin version.

    Best regards,
    Jack Richardson.

    #95130 Copied In reply to: [rev_slider_vc alias="school"]
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 14:36

    Hello,

    You have captcha enabled for wp-admin panel, but we don’t have Chinese keyboard to enter the code.
    Could you please temporarily disable it so we can log in?

    Thank you.

    Best regards,
    Jack Richardson.

    #95120 Copied In reply to: After update nothing works:visual composer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 14:04

    Hello,

    I’ve added empty Text widget into “Left Side top bar area”. Please check header now.

    Best regards,
    Jack Richardson.

    #95112 Copied In reply to: Top Bar Modification in The Child Theme
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 13:59

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #95111 Copied In reply to: Legenda not responsive any more
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 13:35

    Hello,

    May we reupload the theme?
    Please provide us with FTP credentials.

    Thank you.

    Best regards,
    Jack Richardson.

    #95092 Copied In reply to: Blog layout issue
  • 1 2 3 … 381 382 383 … 539 540 541
    Viewing 11,460 results - 11,431 through 11,460 (of 16,213 total)
Viewing 30 posts - 11,431 through 11,460 (of 16,213 total)
1 2 3 … 381 382 383 … 539 540 541

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