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Forum Replies Created

Viewing 30 posts - 11,281 through 11,310 (of 16,218 total)

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Jack Richardson

Support staff

October 30, 2015 at 09:10

Hello,

As I see container width is set to 1170px:
http://storage3.static.itmages.com/i/15/1030/h_1446192553_6872931_a507ff625f.png

Please show us screenshot of the issue.

Best regards,
Jack Richardson.

#96940 Copied In reply to: Page width adjustment

Jack Richardson

Support staff

October 30, 2015 at 09:06

Hello,

Please show a page where you have problem.

Thank you.

Best regards,
Jack Richardson.

#96939 Copied In reply to: Problem Categories

Jack Richardson

Support staff

October 30, 2015 at 09:04

Hello,

Please take our apologies but there is no option to restrict the brands.

Best regards,
Jack Richardson.

#96937 Copied In reply to: Visual Composer "brand Widget"
Jack Richardson

Support staff

October 30, 2015 at 08:26
Hello,

You need add this css code to hide title meta:

.post-info { display: none; }

To create your own blog page you need remove “Blog” page in Settings > Reading > Front page displays > Posts page and you can use Posts Grid element in Visual Composer editor to show the posts.

You see the same layout because you didn’t add featured images for your posts. If you add the images you’ll see the difference between Small and default layouts.

Best regards,
Jack Richardson.
#96921 Copied In reply to: My blog not working correctly.
Jack Richardson

Support staff

October 30, 2015 at 08:21

Hello,

You should add Product Category “Vintage” to your menu in Appearance > Menus.
Please try it.

Best regards,
Jack Richardson.

#96920 Copied In reply to: Main menu – link to products

Jack Richardson

Support staff

October 30, 2015 at 08:10

Hello,

You are welcome.
Let us know if you need further assistance.

Best regards,
Jack Richardson.

#96918 Copied In reply to: Visual Composer & Blog Grid Layout Update

Jack Richardson

Support staff

October 29, 2015 at 21:39

Hello,

By default 3 items per row are shown in Grid view.
You have only 2 items because some plugin is causing it.
So you need to disable 3rd-party plugins.

Best regards,
Jack Richardson.

#96889 Copied In reply to: Visual Composer & Blog Grid Layout Update

Jack Richardson

Support staff

October 29, 2015 at 18:30

Hello,

1. As I see you’re using Contact Form 7 plugin and not our default form.
Try to check Spam folder in your email account.

2. As I see chat console is working http://storage9.static.itmages.com/i/15/1029/h_1446139772_9460012_549fe71097.png
You should be connected via backend too:
http://storage2.static.itmages.com/i/15/1029/h_1446139800_8790124_412bf61fbe.png , then check chat on the site in other browser.

Best regards,
Jack Richardson.

#96843 Copied In reply to: Top Bar Menu

Jack Richardson

Support staff

October 29, 2015 at 18:08

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#96837 Copied In reply to: WooCommerce Memberships not working in blog posts

Jack Richardson

Support staff

October 29, 2015 at 17:58

Hello,

Please provide us with FTP credentials.

Best regards,
Jack Richardson.

#96830 Copied In reply to: Bread Crumb Modification

Jack Richardson

Support staff

October 29, 2015 at 17:56

Hello,

I’ve installed Woocommerce plugin and site is working now.
Please clear browser cache and check.

Best regards,
Jack Richardson.

#96828 Copied In reply to: Can't Upload Theme

Jack Richardson

Support staff

October 29, 2015 at 16:31

Hello @iani,

As 2 clients wrote in the topic I was mistaken and used credentials of the other client.
Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#96807 Copied In reply to: Sample pages

Jack Richardson

Support staff

October 29, 2015 at 16:17

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#96796 Copied In reply to: Delete search from top of page

Jack Richardson

Support staff

October 29, 2015 at 16:17

Hello,

As I see options are shown:
http://storage7.static.itmages.com/i/15/1029/h_1446131787_1499018_30e7520bcc.png

Please clarify the issue with more details and show us screenshots.

Best regards,
Jack Richardson.

#96795 Copied In reply to: Variable products not showing options?

Jack Richardson

Support staff

October 29, 2015 at 15:58

Hello,

You have only .po file – it_IT.po, but you also need .mo file.
Please read this article:
http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./

Best regards,
Jack Richardson.

#96792 Copied In reply to: Translation Problem

Jack Richardson

Support staff

October 29, 2015 at 15:52

Hello,

Internal Server Error is related to server configuration. Please ask your hosting provider to check error logs to find the reason of the problem.

Best regards,
Jack Richardson.

#96790 Copied In reply to: UNABLE TO UPLOAD THEME MANUALLY OR THROUGH FTP

Jack Richardson

Support staff

October 29, 2015 at 14:32

Hello,

I’ve imported Handtools page.
Please check it.

Best regards,
Jack Richardson.

#96757 Copied In reply to: Sample pages

Jack Richardson

Support staff

October 29, 2015 at 13:39

Hello,

How to create child theme you can read here:
http://codex.wordpress.org/Child_Themes

Text domain for child theme is “legenda-child” (the name of your child theme folder).

Best regards,
Jack Richardson.

#96739 Copied In reply to: Logo chopped down

Jack Richardson

Support staff

October 29, 2015 at 12:41

Hello,

In this case you need edit the file wp-content/themes/woopress/framework/shortcodes.php in line 1918, find the section “! Share This Product” and comment out the code for icons that you don’t want to show.

Best regards,
Jack Richardson.

#96723 Copied In reply to: Share buttons

Jack Richardson

Support staff

October 29, 2015 at 12:32

Hello,

You used incorrect id for the slider in the shortcode on your home page.
You had shortcode [layerslider id="1"], but the correct shortcode of your slider is [layerslider id="9"]. I’ve changed it. Please clear browser cache and check now.

Best regards,
Jack Richardson.

#96720 Copied In reply to: Almost there
Jack Richardson

Support staff

October 29, 2015 at 12:20
Hello,

You have this code in your custom css:

.menu-social-icons .ico-twitter, .menu-social-icons .ico-pinterest, .menu-social-icons .ico-envelope, .menu-social-icons .ico-google-plus { display: none; }

Delete it and all icons will be shown.

Best regards,
Jack Richardson.
#96718 Copied In reply to: Share buttons
Jack Richardson

Support staff

October 29, 2015 at 11:33

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#96709 Copied In reply to: Slow site, impossibly slow!!

Jack Richardson

Support staff

October 29, 2015 at 11:31

Hello @embloger,

The plugins have been sent to your email address.
Please check.

Best regards,
Jack Richardson.

#96708 Copied In reply to: After update Visual Composer v 4.8 and UA v3.13.7 site broken yet again

Jack Richardson

Support staff

October 29, 2015 at 11:23

Hello,

Please refer to this topic:
http://stackoverflow.com/questions/25826092/display-product-variations-on-category-page

Best regards,
Jack Richardson.

#96706 Copied In reply to: Show attributes in shop page

Jack Richardson

Support staff

October 29, 2015 at 11:16

Hello,

Some plugin is causing the issue.
Please disable them one by one to find it out.

Best regards,
Jack Richardson.

#96704 Copied In reply to: Visual Composer & Blog Grid Layout Update

Jack Richardson

Support staff

October 29, 2015 at 10:12

Hello,

As I see “Purchase” button is shown now:
http://storage8.static.itmages.com/i/15/1029/h_1446109927_4178738_71ce7c8cc1.png

Have you found a solution?

Best regards,
Jack Richardson.

#96687 Copied In reply to: No Cart Blanco theme
Jack Richardson

Support staff

October 29, 2015 at 10:03
Hello,

Please try to use this code in custom.css file:

@media (max-width: 480px) {html { overflow: initial; }}

Best regards,
Jack Richardson.
#96685 Copied In reply to: Mobile view not center
Jack Richardson

Support staff

October 29, 2015 at 09:49

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#96681 Copied In reply to: Add to Cart Missing for Variable Product

Jack Richardson

Support staff

October 29, 2015 at 09:00

Hello,

json file is included for a template where it’s used. You can find it in the theme package in “royal_versions” folder.
As I see you didn’t install Revolution Slider plugin http://storage3.static.itmages.com/i/15/1029/h_1446105603_1068755_c595fbaceb.png . Please do this.

Best regards,
Jack Richardson.

#96668 Copied In reply to: .json file missing

Jack Richardson

Support staff

October 29, 2015 at 08:41

Hello,

Sorry, but the same effect can’t be created in the theme, you can add quantity field as described in this article:
http://www.themelocation.com/how-to-add-quantity-field-with-each-product-on-shop-page-woocommerce/

Best regards,
Jack Richardson.

#96659 Copied In reply to: Show the Quantity box after clicking the Add To Cart button
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Viewing 11,310 results - 11,281 through 11,310 (of 16,218 total)

Viewing 30 posts - 11,281 through 11,310 (of 16,218 total)

← 1 2 3 … 376 377 378 … 539 540 541 →

Forum Replies Created

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