Forum Replies Created

Viewing 30 posts - 11,251 through 11,280 (of 16,219 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 1, 2015 at 15:45

    Hello,

    You are welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 31, 2015 at 11:48

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 31, 2015 at 11:47

    Hello,

    Add this code in custom CSS block of Visual Composer editor in your home page:

    .upb_row_bg {
      background-color: transparent !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 31, 2015 at 11:45

    Hello,

    We used Banner element in Visual Composer editor, but in the recent update it was removed.
    You can try to use element “Banner with mask” instead.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 31, 2015 at 11:39

    Hello,

    Please edit the code to this one:

    .st-content {
      background-image: url('http://www.brazilianweave.uk/wp-content/uploads/2015/10/seamless-damask-pattern.png');
      background-repeat: no-repeat;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 31, 2015 at 11:38

    Hello,

    I’ve added the css code for mobile devices to hide fixed header:

    .fixed-header-area {
    display: none !important;
    }

    Please check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 31, 2015 at 11:16

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 31, 2015 at 11:00

    Hello,

    I’ve added this code in CSS block of Visual Composer editor in your home page:

    header {
       background-color: white;
    }
    
    .st-content {
      background-image: url('http://www.brazilianweave.uk/wp-content/uploads/2015/10/seamless-damask-pattern.png');
    }

    Please check the page.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 31, 2015 at 10:52

    Hello,

    1. Please use this code in Global Custom CSS:

    p.stock.in-stock {
        color: #239936;
    }

    2. Use this css code:

    p.stock.available-on-backorder {
        color: #ff0000;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 31, 2015 at 10:49

    Hello,

    We need FTP credentials (FTP host, FTP username, FTP password) too.

    Also you need install all required plugins that is shown in the dashboard.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 31, 2015 at 10:46

    Hello,

    You should write ids in “Anchor for one page navigation” field in row settings http://storage1.static.itmages.com/i/15/1031/h_1446284688_9302149_b161131d83.png . Or update the theme to 2.5 version where this option is removed and “Row ID” is used for one page navigation.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 31, 2015 at 10:36

    Hello,

    To display default language panel in top bar you need to remove your text widget in Appearance > Widgets > Left side top bar area. As for the rest links you need manually add text widget in Right side top bar area with needed links code. To display share buttons use shortcode [share].
    Also you can change cart design in 8Theme Options > General > Header settings > Cart widget design > select “Animated”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 31, 2015 at 09:01

    Hello,

    Try to use this code in custom.css file:

    span.wpcf7-list-item {
       display: block;
    }

    How to create custom.css you can watch in this tutorial.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 31, 2015 at 08:57

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 31, 2015 at 08:07

    Hello @BlankM,

    You are welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 16:17

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 16:16

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 15:56

    Hello,

    So is you issue resolved?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 15:54

    Hello,

    To make header transparent and show slider behind it you need select the 2nd header type in Theme Options > Header and edit your home page, select slider in “Show slider instead of page heading and breadcrumbs” field at the bottom in the right side.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 15:04

    Hello,

    1. You should use at least 5.3 PHP version, not lower.

    2./3. There are no any compatibility issues with those components.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 14:36

    Hello,

    Ok, let us know if further assistance is required.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 14:34

    Hello,

    We recommend you to remove the plugin completely and install it from scratch.
    Please read this guidance:
    http://zemalf.com/1443/w3-total-cache/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 14:09

    Hello @Radhika,

    Please watch the tutorial how to update theme:

    (it’s for Legenda theme but the process is the same).

    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.

    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 14:03

    Hello,

    There is no such option in the theme, you should refer to Woocommerce support, also read this article:
    https://slocumthemes.com/2015/10/how-to-make-woocommerce-thumbnails-clickable/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 13:57

    Hello,

    Try to add variations for the product “Family Last Name and Initial Wall Decal DB188” and check order after that:
    http://storage8.static.itmages.com/i/15/1030/h_1446209807_9833278_6abedf4ca1.png

    You should add different combinations of the variations.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 12:02

    Hello,

    It’s difficult to investigate the issue without seeing wp-admin panel.
    Is your page set as front page in Settings > Reading?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 11:37

    Hello,

    You have low values of post_max_size and upload_max_filesize functions. Ask your hosting provider to increase these values to 50M. Also increase memory_limit value.

    After that try to install base demo content in Theme Options > Import/Export.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 11:28

    Hello,

    Please look at the screenshot:
    http://storage7.static.itmages.com/i/15/1030/h_1446200868_9034649_8da0d6e3a1.png

    Check the directory wp-content/themes/idstore/languages.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 11:10

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 11:07

    Hello,

    Please use this code in custom.css:

    .uni_cpo_options_box {
       clear: both;
    }

    I’ve tried to added the same product to cart for 2 times and the price has been shown.
    Try to clear browser cache and check again.

    Best regards,
    Jack Richardson.

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    Viewing 11,280 results - 11,251 through 11,280 (of 16,219 total)
Viewing 30 posts - 11,251 through 11,280 (of 16,219 total)
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