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Viewing 30 posts - 10,471 through 10,500 (of 16,241 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 09:08

    Hello,

    If you’re using the widget “8theme – Search Form” then there are option to select where you want to search for items:
    http://storage6.static.itmages.com/i/15/1221/h_1450685222_1491866_19615da2bc.png

    Please check it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 09:02

    Hello,

    Our theme does not use cookies.
    The problem is with your browser. You need check the settings.
    Please refer to these article:
    http://files.investis.com/info/disabling-cookies.html

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 08:59

    Hello,

    Please show a product page where you have issues.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 08:58

    Hello,

    You can edit Woocommerce translation in wp-content/languages/plugins directory.

    1. There is no possibility to create second Shop page, but you can create a separate page and display products using shortcodes https://www.8theme.com/demo/docs/idstore/#!/idstore_shortcodes .

    2. Please read this article:
    http://businessbloomer.com/disable-variable-product-price-range-woocommerce/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 08:54

    Hello,

    You haven’t set price for your variations http://storage4.static.itmages.com/i/15/1221/h_1450684434_3169224_f6cf3157bc.png for the product “Pink Mist”.
    Add prices and check products then.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 08:51

    Hello,

    Please take our apologies but image dimensions can’t be changed on a single product page in theme options as they can be distorted. It can be edited only in the theme files legenda/woocommerce/single-product/product-image.php. Also changes in custom.css need to be made.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 21:26

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 17:54

    Hello,

    Try the following css code:

    .white-popup-block .mc4wp-form-fields {
        margin-top: 52% !important;
    }

    Regarding the space between title and text on contact page I’ve set 0px value for margin-bottom in Design Options of these elements in Visual composer editor as shown on the screenshots http://prntscr.com/9fqfuv, http://prntscr.com/9fqgh1.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 16:44

    Hello,

    I’ve removed France from specific countries in shipping method settings in Woocommerce > Settings > Shipping. Please check the site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 16:20

    Hello,

    I’ve disabled sidebar in Theme Options > Product Page Layout and set Home as shop page in Woocommerce > Settings > Products > Display. After that I’ve created and activated child theme and placed there the archive-product.php file from wp-content/themes/idstore/woocommerce directory. In that file the lines 56-58 have been changed to the following <div class="custom-slider"><?php echo do_shortcode( '[layerslider id="4"]' ); ?></div> to display slider and removed the code <a class="back-to" href="javascript: history.go(-1)"><span>&lsaquo;</span> <?php _e('Return to Previous Page', ETHEME_DOMAIN); ?></a> in line 25. Check your site now.
    Please note those changes were made as exception as the theme doesn’t have such options by default.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 14:48

    Hello,

    Related products are loaded from the similar product category or product tag.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 14:46

    Hello,

    Try to disable all 3rd-party plugins and check Cart after that.
    If the issue still persists please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 14:43

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 13:38

    Hello,

    I’ve added custom class in VC editor for the row where .gif background is located and added the css code in global custom css section:

    .gifbg .upb_row_bg.vcpb-default {
        background-size: inherit !important;
    }

    Please clear browser cache and check the site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 11:36

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 10:17

    Hello,

    I’ve reuploaded files in the wp-content/themes/idstore/woocommerce directory.
    Please check the sit now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 10:12

    Hello,

    So have you resolved the issue?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 09:40

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 08:51

    Hello,

    As I see SKUs and tags aren’t displaying on single product page http://prntscr.com/9fkv07. Please clear browser cache after you made changes in custom.css.
    To increase font size on product page use this css code:

    .product-shop.productcol.summary {
        font-size: 14px !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 00:21

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 00:19

    Hello @ddaniels22,

    Yes you can change the color to your needs. Here is the css code:

    a.add_to_wishlist.single_add_to_wishlist.button.alt:hover {
        background-color: #f6c5be !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 00:06

    Hello,

    Please see the screenshot http://prntscr.com/9fh1rx . Do you want to change text color of that block? If yes use this css code in custom.css:

    #etheme-twitter-2 {
        color: #000000 !important;
    }

    Change color value to your needs.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 17, 2015 at 22:02

    Hello,

    Sorry, my mistake. Please use this code also:

    .links li:after {
      background-color: black;
    }

    Regards,
    Eva Kemp.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 17, 2015 at 22:00

    Hello @tydormi,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 17, 2015 at 16:15

    Hello,

    Please add this code in Global Custom CSS:

    .page-content {
        margin-bottom: 0px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 17, 2015 at 16:10

    Hello,

    Please view this screenshot http://storage2.static.itmages.com/i/15/1217/h_1450365003_2790903_369f4b9e63.png
    Arrows are shown on our side.

    What browser are you checking in?
    Try to check in another one.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 17, 2015 at 15:57

    Hello,

    The problem isn’t related to the theme.
    If you switch to default WordPress theme (Twenty Fifteen) you’ll get the same error.
    Internal Server Error is related to server configuration.

    You have to contact your hosting provider support to investigate this issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 17, 2015 at 15:49

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 17, 2015 at 15:03

    Hello,

    I’ve commented lines define('FORCE_SSL_ADMIN', true); and
    define('FORCE_SSL_LOGIN', true); in the wp-config.php file and now price is displaying in cart widget. Please check it from your side.

    Best regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 17, 2015 at 14:31

    Hello,

    A. You can only add variations for color and sizes as described in the documentation:
    https://docs.woothemes.com/document/variable-product/

    B. Arrows are shown when you hover quantity box. Please check it.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 10,471 through 10,500 (of 16,241 total)
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