[MOBILE ISSUE] Site align and cart align on header

This topic has 11 replies, 4 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

  • Avatar: macolez
    macolez
    Participant
    December 10, 2015 at 08:28

    Hi there,

    When i open shop on mobile, i get this align standard, i marked in red lines the spaces that shouldnt be there.

    Category page:

    Category

    Single Prduct page:

    Single Product

    Cart seens to be upper tham the rest here and again a little space on the right:

    Shop and header cart

    Thanks in advance!

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 10, 2015 at 08:43

    Hello,

    The problem caused by Minimalist Instagram Widget plugin. Please disable it and check.

    Regards,
    Robert Hall.

    Avatar: macolez
    macolez
    Participant
    December 10, 2015 at 12:12

    Nice, i did it and worked, but cart on header isnt aligned yet!

    I know that theme come with one instagram plugin, but images on this plugin show in a column, and i couldnt figure out how to make appers like this 2 images up and 2 images bottom. Can you please help me with that?

    Avatar: macolez
    macolez
    Participant
    December 10, 2015 at 12:27

    And i have noticed now that cart header isnt calculating total.

    I took a printscreen from my desktop:

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 16:20

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .header-type-17 .header-top .shopping-cart-widget .shop-text {
       padding-top: 8px;
    }

    Please take our apologies but we don’t provide support for 3rd-party plugins.

    Please provide us with FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: macolez
    macolez
    Participant
    December 13, 2015 at 04:54

    Hi there,

    I’m having some more issues.

    1 – Now my logo didnt show on mobiles on first page.. just a bordered square.

    2 – When i add product to cart (inside the product) i cant click on View Cart (Ver Carrinho) on mobile.. because product column is overlaping the button and i cant hit there.. when i click, nothing happen..

    3 – Cart isnt calculating. He calculates for a second, and tham show 0,00. But the products is there and just totals is 0,0.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 14, 2015 at 16:18

    Hello,

    1. As I see logo is shown:
    http://storage2.static.itmages.com/i/15/1214/h_1450094845_7149262_a0fb12ac6e.png

    2. When I added a product to cart I was redirected to Cart page. Please show an example to replicate the issue.

    3. As I see you’re using SSL certificate for your site, but didn’t set a redirect to https url.
    Please contact your hosting provider and ask to write correct redirect rules for your site from http to https in .htaccess file.

    Regards,
    Eva Kemp.

    Avatar: macolez
    macolez
    Participant
    December 16, 2015 at 05:09

    Hi there, Eva!

    Thanks for your reply.

    1) Sometimes it shows, sometime not. I dont know why, but some mobiles our logo stay as square bordered, and after some refreshs, it shows.

    2) I had to change in woocommerce setting to redirect to cart to avoid this problem. I guess we can stay with this. But if you want to see this problem, just uncheck this setting on woocommerce setting, so you can replicate the problem and tham search for a fix, but we will use this way, redirecting to cart for now.

    3) It was working before update. We use SSL only when user go checkout, that have some sensitive info and need a security line. But, for speed up our site, we prefer to use http normal and only https on checkout page. Woocommerce offer this option on setting, to use ssl only on checkout pages. So i guess theme should work fine with it. Isnt it?

    Best Regards,
    mac

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 17, 2015 at 15:03

    Hello,

    I’ve commented lines define('FORCE_SSL_ADMIN', true); and
    define('FORCE_SSL_LOGIN', true); in the wp-config.php file and now price is displaying in cart widget. Please check it from your side.

    Best regards,
    Jack Richardson

    Avatar: macolez
    macolez
    Participant
    December 17, 2015 at 20:42

    Ok! Worked! Thank you!!

    Avatar: Eva
    Eva Kemp
    Support staff
    December 17, 2015 at 20:50

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘[MOBILE ISSUE] Site align and cart align on header’' has been successfully resolved, and the topic is now closed for further responses

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