Navigation menu opened on iphone - by unseen79

This topic has 8 replies, 4 voices, and was last updated 8 years, 1 month ago ago by Eva Kemp

  • Avatar: unseen79
    unseen79
    Participant
    December 17, 2015 at 18:07

    Hello , we just put our website http://www.femmefatale.co.il on air , but on iphone there is problem .
    Navigation menu is opened all the time , cant close it .
    There is no possiabilty to see information , only if I move left , i go to the page …
    I want the scrolling work only down …

    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    December 17, 2015 at 20:02

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: unseen79
    unseen79
    Participant
    December 17, 2015 at 23:13

    please see in private all information

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 18, 2015 at 11:36

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: unseen79
    unseen79
    Participant
    January 16, 2016 at 20:08

    thank you

    Avatar: stan
    Stan Russell
    Participant
    January 18, 2016 at 08:31

    Hello unseen79,

    you are welcome! Have a nice day!

    Regards,
    Stan Russell.

    Avatar: unseen79
    unseen79
    Participant
    February 3, 2016 at 17:03

    Hello , our programmer wich worked before , found solution for this issu he told me that its some how depends with right to left changes . we changed developer a month ago , but the problemm now appears again .
    The menu on mobile doesnt close … its not problem of update … if we will update all the design changes will be lost … so we wnt to resolve it like first time , but we cant contact with firs developer , so please can you check what is the problem ?

    Thank you

    Avatar: Eva
    Eva Kemp
    Support staff
    February 3, 2016 at 19:06

    Hello,

    The problem may be related to your modifications.
    If you made them only in child theme you can update parent theme.

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.