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Viewing 30 posts - 10,441 through 10,470 (of 16,256 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2015 at 09:36

    Hello,

    Try to add the following css code in custom.css:

    .main-nav.visible-desktop, .main-nav .double-border {
        border: none !important;
    }

    How to create custom.css you can watch in this tutorial.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2015 at 09:25

    Hello,

    I’ve added the css code in your custom.css:

    div#text-22.sidebar-widget.widget_text {
        text-align: center !important;
    }

    Please check the site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2015 at 09:12

    Hello Richard,

    Logo image with smaller original width should display in IE the same as in other browsers.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2015 at 09:08

    Hello,

    You can add social icons using shortcode [share].
    To change links to your social accounts you need edit the file wp-content/themes/classico/framework/shortcodes.php in line 459 (find the section “Share This Product”) and edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.

    Do you mean to remove lightbox title or change it?
    Please show a screenshot for better understanding.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2015 at 14:59

    Hello,

    I’ve added the css code to get back your custom fonts:

    @import url(https://fonts.googleapis.com/css?family=Marcellus);
    @import url(https://fonts.googleapis.com/css?family=Lobster);

    Don’t forget to clear cache before you check the site.

    As for the linking question if multiple categories are selected for a product it will display category alphabetically in link.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2015 at 13:43

    Hello,

    As you were told before we can’t give guaranty for full theme compatibility with 3-rd party plugins.
    Additional customization isn’t included in basic support scope.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2015 at 12:04

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2015 at 11:16

    Hello,

    We’re glad you’ve managed to find solutions for slow performance and shared with others.
    If you have any questions feel free to contact us.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2015 at 10:40

    Hello,

    The reason is you added the code in Theme Options block, not in the file.
    If you make changes in wp-content/themes/woopress/custom.css file then you have to enable Custom CSS option.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2015 at 10:06

    Hello,

    The problem is fixed. Please clear browser cache and check the site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2015 at 09:23

    Hello,

    Please provide us with FTP (FTP host, FTP user, FTP password) credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2015 at 09:11

    Hello,

    Please provide us with FTP (FTP host, FTP user, FTP password) credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2015 at 09:10

    Hello,

    Please update the theme to the latest version 3.4.
    Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2015 at 00:08

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2015 at 00:06

    Hello,

    These banners blocks can be edited or removed via page editor in WP Dashboard > Pages > Home > edit in Text mode. Here is the html code of these elements:

    <div class="row banners_top_row">
    <div class="span4 banners-block">
    <div class="banner banner-transform">
    
    <img src="[template_url]/images/1.jpg" alt="" />
    <div class="mask">
    <h2>Responsive Design</h2>
    It is a long established fact that a reader will be distracted by the readable content of page when looking at its layout.
    
    <a class="button" href="http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186?ref=8theme">Purchase Now</a>
    
    </div>
    </div>
    <div class="text-banner"><a href="#">
    </a>
    <h1>Super Flexible Theme</h1>
    You will love this theme from the first steps!
    
    You can setup this theme with the same look as on preview in just a couple of clicks
    
    <a class="button small active" href="http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186?ref=8theme">Purchase Now</a>
    
    </div>
    </div>
    <div class="span4 banners-block">
    <div class="banner banner-transform">
    
    <img src="[template_url]/images/2.jpg" alt="" />
    <div class="mask">
    <h2>Awesome Sliders</h2>
    It is a long established fact that a reader will be distracted by the readable content of page when looking at its layout.
    
    <a class="button" href="http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186?ref=8theme">Purchase Now</a>
    
    </div>
    </div>
    <div class="text-banner"><a href="#">
    </a>
    <h1>Responsive Design</h1>
    You will love this theme from the first steps!
    
    You can setup this theme with the same look as on preview in just a couple of clicks
    
    <a class="button small active" href="http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186?ref=8theme">Purchase Now</a>
    
    </div>
    </div>
    <div class="span4 banners-block">
    <div id="last_banner_top" class="banner banner-transform">
    
    <img src="[template_url]/images/3.jpg" alt="" />
    <div class="mask">
    <h2>Unlimited Colors</h2>
    It is a long established fact that a reader will be distracted by the readable content of page when looking at its layout.
    
    <a class="button" href="http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186?ref=8theme">Purchase Now</a>
    
    </div>
    </div>
    <div class="text-banner"><a href="#">
    </a>
    <h1>Clean Modern Design</h1>
    You will love this theme from the first steps!
    
    You can setup this theme with the same look as on preview in just a couple of clicks
    
    <a class="button small active" href="http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186?ref=8theme">Purchase Now</a>
    
    </div>
    </div>
    </div>

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 23:33

    Hello,

    The problem is fixed. Check your site now.
    Please take our apologies for such inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 21:40

    Hello @argonbubble,

    Please provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 21:38

    Hello,

    The problem is fixed. Please clear browser cache and check the site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 21:02

    Hello @BlankM,

    As I see you have reverted back theme version to 2.9.2. Update the theme and let us know to fix the error. Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 20:51

    Hello,

    Unfortunately we can’t log in with provided FTP details. Please check them from your side and give us the correct ones. Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 18:24

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 18:09

    Hello,

    Please also use this css code:

    .container.header-area {
        background-color: #fafafa;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 18:01

    Hello,

    Please provide us with FTP (FTP host, FTP user, FTP password) credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 17:48

    Hello,

    You didn’t rename the file default.custom.css. Rename it to custom.css in wp-content/themes/idstore directory. After that check the changes.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 17:38

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 17:38

    Hello,

    You can enable registration form on “My Account” page in Woocommerce > Settings > Accounts > tick “Enable registration on the “My Account” page”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 17:36

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 17:25

    Hello,

    Go to Pages > Single Product Page and edit the “Woo Product Upsell” element to display needed quantity of upsell products.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 17:00

    Hello,

    Please add this code in custom.css file:

    .header-overlapped .header-type-variant6 {
        border-top: 1px solid #CCC;
        border-bottom: 1px solid #EFEFEF;
        background: #FAFAFA none repeat scroll 0% 0% !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2015 at 15:21

    Hello,

    The code works similarly with default WordPress theme – Twenty Fifteen. Activate it and add the code in fucntions.php file of Twenty Fifteen theme.
    You’ll see the same result.

    So the issue isn’t related to the theme.

    Best regards,
    Jack Richardson.

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    Viewing 10,470 results - 10,441 through 10,470 (of 16,256 total)
Viewing 30 posts - 10,441 through 10,470 (of 16,256 total)
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