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Topic: Help! Product Attributes not working after update!

tashaob

Participant

December 21, 2015 8:55 pm

I updated to wordpress 4.4 and the attributes/variations are no longer working on the front end of my website. I am receiving a warning that my theme has outdated copies of woocommerce and I am not sure what to do about this. Back end shows that all attributes & variations are set correctly, front end just lists variation but the says no other options in drop down.

I am about 1 week away from my website launch & quickly need advice on how to fix this situation. Thank you

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Eva Kemp

Support staff

December 21, 2015 9:13 pm

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

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tashaob

Participant

December 21, 2015 11:35 pm

Thanks!
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Jack Richardson

Support staff

December 22, 2015 9:10 am

Hello,

Please update the theme to the latest version 3.4.
Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
Also update all required plugins http://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

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