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Help! Product Attributes not working after update!

This topic has 4 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Jack Richardson

  • Avatar: tashaob
    tashaob
    Participant
    December 21, 2015 at 20:55

    I updated to wordpress 4.4 and the attributes/variations are no longer working on the front end of my website. I am receiving a warning that my theme has outdated copies of woocommerce and I am not sure what to do about this. Back end shows that all attributes & variations are set correctly, front end just lists variation but the says no other options in drop down.

    I am about 1 week away from my website launch & quickly need advice on how to fix this situation. Thank you

    Please, contact administrator
    for this information.
    #105339 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    December 21, 2015 at 21:13

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #105352 Copied
    Avatar: tashaob
    tashaob
    Participant
    December 21, 2015 at 23:35

    Thanks!

    Please, contact administrator
    for this information.
    #105375 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2015 at 09:10

    Hello,

    Please update the theme to the latest version 3.4.
    Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    #105388 Copied
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