Jack Richardson

Hello @arhadus,

Please note that the slow performance you are experiencing, including on the backend, may be related to several factors such as hosting configurations, the number of installed plugins, resources loaded by those plugins, and any custom code that may have been added.

Regarding the slow performance of the Elementor editor, we believe it may be connected to their recent updates related to the Atomic Builder (https://elementor.com/blog/editor-40-atomic-forms-pro-interactions/), which loads additional assets. This functionality is currently enabled on your website (https://prnt.sc/ODJxgCsNIKpR). However, even with the Atomic functionality enabled, we did not encounter any issues with the Elementor editor during our tests, and everything loaded correctly.

Could you please try disabling the Atomic functionality and check the performance again? Additionally, we recommend testing from different devices or browsers.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @tksutk,

The issue with the broken header layout appears to be caused by your custom HTML in the “Find Stores” popup for “For the Love of Norfolk Stalls 16 & 19 Norwich Market Norwich Norfolk United Kingdom NR2 1ND.” It seems that the bold text tag was not properly closed, which affected the display of other elements.

If you would like our assistance, please provide temporary wp-admin access in the private content section.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @arhadus,

Did you try disabling the widgets in the Elements Manager panel as we suggested? Please note that since you noticed the changes after updating the plugins, the issue is not related to our theme. The Elementor plugin developers have modified their code, so we recommend contacting their support team to learn what changes were implemented, why your loading time has increased, and how it can be improved using other solutions.

We provide support for our own products, and the methods we suggested are trusted solutions that have been successfully used on other customers’ websites.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @John,

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind regards, Jack Richardson
The 8theme’s team

Hello @mostafa,

Please check now. We have safety removed the built-in Testimonials using the hooks added in your child theme’s functions.php file.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @pover,

Please, check private content.

Kind regards, Jack Richardson
The 8theme’s team

Hello @anoop,

Thank you for your message. You can make style changes using custom CSS adding to the Theme Options panel without modifying the PHP files. This approach ensures that your changes remain safe during theme updates. Note: to make customizations you need to have some basic skills to write the CSS (https://developer.mozilla.org/en-US/docs/Learn_web_development/Core/Styling_basics/Getting_started).

Best Regards,
Jack Richardson
The 8Theme’s Team

Hello @Regis,

We have noted this task for review. However, for now, please keep the mentioned option enabled, as the Pjax functionality was recently released and this option was added to ensure compatibility in case any issues occur. You may also mark this topic as closed if your main request has been resolved.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Regis,

Please clear your caches and check again. We have enabled the “Disable pjax pagination” option in your Theme Options under Speed Optimizations.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @wojtek,

Thank you for providing access. Please check it now. We have improved the broken layout of your single product content by adding the clear class to your heading: https://prnt.sc/votlW-to7bzm. In addition, we have fixed the carousel by adding custom CSS to your product gallery in the Single Product Builder (as in next reply -> https://www.8theme.com/topic/issue-with-thumbnail-slider-on-woocommerce-product-page/#post-436136) .

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @wojtek,

You may share the following email address: 8themes@gmail.com.

Kind regards, Jack Richardson
The 8theme’s team

Hello @anoop,

You can configure the type of “Added to Cart” notification in the Dashboard by navigating to XStore Options → WooCommerce → Shop Page Layout. Scroll to the bottom and modify the “Product Added Notification” option (https://prnt.sc/6r9Tj5F4WFDF). Set the value to “Popup Type”, and you can also adjust the additional settings for this popup in the same section of the Theme Options.

Such popup has next unique CSS class: .popup-added-to-cart (we suggest to set the ‘body’ selector before such class to ensure styles will overrite the default popup styles)

So you can modify the elements in such popup using next example:

body .popup-added-to-cart {
    background: green;
}

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @anoop,

Please, try adding next custom CSS to modify the CSS of outofstock items:

selector ul.st-swatch-preview-single-product li.type-label.sten-li-disabled {
    border-color: blue !important;
}

selector ul.st-swatch-preview-single-product li.type-label.sten-li-disabled > span {
    color: green;
}

selector ul.st-swatch-preview-single-product li.type-label.sten-li-disabled span:after {
    background: orange;
    opacity: .3;
}

Kind regards, Jack Richardson
The 8theme’s team

Hello @Ahmed Adel,

We have encountered similar cases from other customers, and the issue was caused by importing the demo content on a non-fresh installation including 3rd-party plugins activated that caused some notices, errors on import process. We kindly ask you to deactivate all plugins except for XStore Core, WooCommerce, and Elementor. Then, please delete the existing content using the “Content Reset” feature located in the XStore Control Panel → Import Demos page. After that, try installing your demo again and check if the issue persists.

If the problem remains after completing these steps, please provide us with temporary wp-admin access in the private content area.

For more information about importing content, please visit: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @islam,

The fields do not have placeholders, so the labels move when the input is clicked. Hovewer, If you would like all your fields to display the labels in the top right corner, please check your website now, as we have implemented this improvement.

Best regards,
Jack Richardson
The 8Theme’s Team