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Mobile Filters Sidebar Button Disappears After First Selection

This topic has 6 replies, 3 voices, and was last updated 3 months, 1 week ago ago by Tony Rodriguez

Regis

Participant

May 13, 2026 at 15:00

Hello XStore Support,

I have encountered a new issue with the mobile filters.

After selecting the first filter option, the small button used to display the filters sidebar disappears completely. Because of this, it becomes impossible to reopen the filters sidebar and continue filtering unless the page is manually refreshed.

The issue started after updating to the latest XStore Theme + Core version 9.7.3.

What I already tested:
– Cleared all object caches and WP Rocket cache
– Cleared browser cache
– Tested on multiple browsers and devices
The same issue occurs everywhere.

In desktop mode, everything seems to work correctly.

Could you please investigate this issue?

Thank you.

Please, contact administrator
for this information.

#470244 Copied

5 Answers

Jack Richardson

Support staff

May 13, 2026 at 15:19

Hello @Regis,

Please clear your caches and check again. We have enabled the “Disable pjax pagination” option in your Theme Options under Speed Optimizations.

Best regards,
Jack Richardson
The 8Theme’s Team

#470246 Copied

Regis

Participant

May 13, 2026 at 15:48

Hello,

Thank you, it is working correctly now.

Would you consider this behavior to be a bug?

Will there be a future fix allowing Ajax/Pjax pagination to work correctly without causing this issue on mobile, or should we consider keeping this option enabled permanently?

Best regards,

#470248 Copied

Jack Richardson

Support staff

May 13, 2026 at 18:53

Hello @Regis,

We have noted this task for review. However, for now, please keep the mentioned option enabled, as the Pjax functionality was recently released and this option was added to ensure compatibility in case any issues occur. You may also mark this topic as closed if your main request has been resolved.

Best regards,
Jack Richardson
The 8Theme’s Team

#470253 Copied

Regis

Participant

May 18, 2026 at 08:38

Thanks for the support! My topic “Mobile Filters Sidebar Button Disappears After First Selection” has been successfully resolved.

#470422 Copied

Tony Rodriguez

Support staff

May 18, 2026 at 08:38

Dear Regis,

It’s great having you in our WordPress & WooCommerce community!

Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

Leave Feedback →
(takes less than a minute)

Together, we grow stronger with every release.

Topic closed.
The 8Theme Team

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The issue related to '‘Mobile Filters Sidebar Button Disappears After First Selection’' has been successfully resolved, and the topic is now closed for further responses

Mobile Filters Sidebar Button Disappears After First Selection

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