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Request to identify JS/CSS files for search and left-side menu caching exclusions

This topic has 10 replies, 2 voices, and was last updated 7 hours, 10 minutes ago ago by Jack Richardson

pover

Participant

May 13, 2026 at 20:17

Dear Support,

Could you please let me know which JavaScript and CSS files are responsible for the search functionality and the left-side menu on maanu.pl?

I would like to add these files to the exclusion list in W3 Total Cache, so they are not cached or minified. Sometimes the search or the left-side menu disappears, and I suspect it may be related to cached/minified assets.

Thank you in advance.

#470258 Copied

9 Answers

Jack Richardson

Support staff

May 14, 2026 at 06:29

Hello @pover,

Please, check private content.

Kind regards, Jack Richardson
The 8theme’s team

Content is visible for topic creator and
support staff only.

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pover

Participant

May 14, 2026 at 08:17

Dear Support,

I have disabled caching for the suggested files, but the issues still occur on the homepage. The left-side menu and the search bar sometimes disappear or do not work correctly.

Could you please check why this is still happening?

Thank you.

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Jack Richardson

Support staff

May 14, 2026 at 09:02

Hello @pover,

As our testing did not reveal this issue, could you please provide us with a video or detailed steps to reproduce the problem on your website? We previously shared with you a list of scripts related to the functionality you mentioned.

Best regards,
Jack Richardson
The 8Theme’s Team

#470275 Copied

pover

Participant

May 14, 2026 at 11:19

I have just visited the website in incognito mode and the issue is still visible:

https://ibb.co/dJ3HBDqF

The left-side menu disappears on the homepage. It looks like the HTML responsible for displaying this menu is not present in the page source when the issue occurs.

The menu sometimes appears again after refreshing the page, but this happens randomly.

Could you please check why this is happening?

Thank you.

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Jack Richardson

Support staff

May 14, 2026 at 11:31

Hello @pover,

We have tested your issue in Chrome Incognito, Safari Incognito, and default browser windows, but were unable to reproduce the problem. Could you please check the issue on another device, as it may be related to your local environment?

Best regards,
Jack Richardson
The 8Theme’s Team

#470287 Copied

pover

Participant

May 14, 2026 at 20:52

The issue appears randomly on different devices from time to time. Please see the attached (difffrent) screenshot maked at 21:50:

https://ibb.co/pBLcJnCh

The left-side menu disappears randomly, and sometimes it comes back after refreshing the page. This does not seem to be related to one specific browser or device.

The files you indicated have already been excluded from caching, but the issue still occurs.

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Jack Richardson

Support staff

May 15, 2026 at 06:19

Hello @pover,

Please try adding the following custom PHP snippet to your child theme’s functions.php file:

add_filter('etheme_force_enqueue_header_vertical_on_mobile', '__return_true');

During our testing, we noticed that your home page is sometimes identified as being viewed on a mobile device due to object caching or other cache configurations, as shown here: https://prnt.sc/GURDAXBGoiEo. Other pages, however, are correctly identified. It is possible that your home page has specific caching or similar settings applied.

If you still require our assistance, please provide temporary wp-admin access in the private content section.

Best regards,
Jack Richardson
The 8Theme’s Team

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pover

Participant

May 15, 2026 at 06:31

Done. The code has been applied in functions.php, and we have also cleared the cache.

Please note that I provided you with access to the admin panel in a separate request.

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Jack Richardson

Support staff

May 15, 2026 at 06:37

Hello @pover,

Thank you for providing the updated details. We can see that the vertical header is now displayed on your homepage and other pages. If your main request has been resolved, please mark this topic as closed. Otherwise, kindly provide us with more information about any additional issues you would like us to review on your website.

Regarding the temporary wp-admin access, we are currently unable to view it because the maximum limit has been reached and the access was shared with another support manager. If you still require our assistance, please attach the correct access credentials in this topic.

Best regards,
Jack Richardson
The 8Theme’s Team

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