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XStore | Multipurpose WooCommerce Theme problem

This topic has 15 replies, 4 voices, and was last updated 1 month, 1 week ago ago by Tony Rodriguez

wojtek

Participant

May 3, 2026 at 18:19

Hello. I’d like to set everything up on the old-zhprumia.pl domain, and then, once the setup is complete, migrate everything to another domain (novabo.com). Of course, I’d like to register the template on the first domain, and once I’ve finished preparing the template and content, migrate everything to the actual production domain. Will it be a problem to register and re-register the template under the new domain address? Ultimately, it will only work on the novabo.com domain, but I want to set everything up on a different domain right now; I don’t want to use staging. I’ve also noticed that the “work” page has been running very slowly for some time now. The server administrator reported that the system is generating a large number of SQL database queries. Apparently, these queries are generated by Elementor (which triggers generating queries related to creating .CSS styles). Is this normal? Please let me know.

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14 Answers

Ayan Rahman

Support staff

May 4, 2026 at 11:52

Hi,

Thank you for your message. You can register the template on your current domain (old-zhprumia.pl) for development purposes and later re-register it on your final production domain (novabo.com). Once the migration is complete, please deactivate the license on the old domain and then activate it again on the new one. This process will not cause any issues. Read more about how to unregister the theme here – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

Regarding the performance issue you mentioned, a large number of SQL queries generated by Elementor can occur when CSS files are being regenerated, especially if the “Regenerate CSS” option is enabled or if caching is not properly configured. We recommend clearing the cache, ensuring that CSS files are stored properly, and checking for any third-party plugins that might affect performance.

Best Regards,
8Theme’s Team

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wojtek

Participant

May 4, 2026 at 16:24

Thank you so much for your help. I hope everything goes smoothly from now on. This is a really good solution. Best regards, Wojtek.

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Ayan Rahman

Support staff

May 4, 2026 at 16:27

Hi,

Thank you very much for your kind message.

Best Regards,
8Theme’s Team

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wojtek

Participant

May 13, 2026 at 09:35

Hello. I’ve encountered another problem. The product gallery displays incorrect product photos. The gallery display area should end flush with the adjacent large photo (enlarged photo), but it doesn’t. The gallery photos overlap the product description text. See it live: https://old-zhprumia.pl/en/produkty/deeptester-water/
Please help.

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support staff only.

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wojtek

Participant

May 13, 2026 at 09:38

There is also an error on the right, at the bottom of the page.

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support staff only.

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Jack Richardson

Support staff

May 13, 2026 at 09:55

Hello @wojtek,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Kind regards, Jack Richardson
The 8theme’s team

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wojtek

Participant

May 13, 2026 at 12:06

What email address should I provide for registration?

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Jack Richardson

Support staff

May 13, 2026 at 12:13

Hello @wojtek,

You may share the following email address: 8themes@gmail.com.

Kind regards, Jack Richardson
The 8theme’s team

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wojtek

Participant

May 13, 2026 at 12:35

OK.

Please contact administrator
for this information.

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Jack Richardson

Support staff

May 13, 2026 at 12:43

Hello @wojtek,

Thank you for providing access. Please check it now. We have improved the broken layout of your single product content by adding the clear class to your heading: https://prnt.sc/votlW-to7bzm. In addition, we have fixed the carousel by adding custom CSS to your product gallery in the Single Product Builder (as in next reply -> https://www.8theme.com/topic/issue-with-thumbnail-slider-on-woocommerce-product-page/#post-436136) .

Best regards,
Jack Richardson
The 8Theme’s Team

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wojtek

Participant

May 13, 2026 at 16:06

Everything seems to be fine. Thank you for your help.

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Jack Richardson

Support staff

May 13, 2026 at 18:51

Hello @wojtek,

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you. If your main request of this topic is solved, please, mark it as closed.

Kind regards, Jack Richardson
The 8theme’s team

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wojtek

Participant

May 13, 2026 at 19:33

Thanks for the support! My topic “XStore | Multipurpose WooCommerce Theme problem” has been successfully resolved.

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Tony Rodriguez

Support staff

May 13, 2026 at 19:33

Dear wojtek,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
(takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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XStore | Multipurpose WooCommerce Theme problem

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