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An issue wiht importing full car parts theme

This topic has 2 replies, 2 voices, and was last updated 9 hours, 6 minutes ago ago by Jack Richardson

  • Avatar: Ahmed Adel
    Ahmed Adel
    Participant
    May 12, 2026 at 19:49

    When I imported the car parts theme, it doesn’t appear as typical. I tried to delete the caches and install all the necessary plugins, and import it again, but still the same issue persists.
    So I am asking about the right process and what I could’ve missed.

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    #470193 Copied
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 13, 2026 at 06:55

    Hello @Ahmed Adel,

    We have encountered similar cases from other customers, and the issue was caused by importing the demo content on a non-fresh installation including 3rd-party plugins activated that caused some notices, errors on import process. We kindly ask you to deactivate all plugins except for XStore Core, WooCommerce, and Elementor. Then, please delete the existing content using the “Content Reset” feature located in the XStore Control Panel → Import Demos page. After that, try installing your demo again and check if the issue persists.

    If the problem remains after completing these steps, please provide us with temporary wp-admin access in the private content area.

    For more information about importing content, please visit: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    #470208 Copied
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