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Viewing 30 posts - 6,721 through 6,750 (of 16,321 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 13, 2016 at 21:36

    Hello @Sandra Douthit,

    You need to log in using your envato account and download the latest theme package and after update the theme as described below.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 1, 2016 at 19:12

    Hello,

    Please remove my Google anlytics from Header as well.

    Please provide us with WP Dashboard credentials in private content.

    Can you also advise which social media plugin goes well with this theme.

    Sorry but we can’t recommend any 3-rd party plugins but you can search and test them yourself. Thank you for understanding.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 1, 2016 at 17:04

    Hello,

    We’re glad you have found a solution.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 1, 2016 at 16:30

    Hello,

    when i edit the footer, that is the different sections, footer 1, footer 2 etc, it rolls vertically instead of horizontally.

    Please provide us with WP Dashboard credentials in private content.

    As for the logo go to Pages > edit your home page > check the “Logo image for this page” section.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 1, 2016 at 14:37

    Hello,

    You won’t lose your translation after theme update as your translation files are renamed as he_IL.po and he_IL.mo.

    And also will the wp-config.php change when I update wordpress ?

    Don’t worry as WordPress update won’t affect your wp-config.php file.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 1, 2016 at 14:19

    Hello,

    You need to place theme translated files into the wp-content/themes/woopress/languages folder not to your child theme directory.
    Copy default.po translated file, translate in using POEdit, save as he_IL.po (it will generate both a .po and .mo files for your translation) and upload these files (.po and .mo) to the directory mentioned above.
    Next edit wp-config.php located in the root folder of WordPress and use the $locale with prefix with your language name which should be similar to the translation file name, in your case it’s $locale='he_IL';

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 1, 2016 at 10:02

    Hello @DoubleHapp,

    You have been answered in this topic https://www.8theme.com/topic/out-of-stock-text/#post-135169
    As for

    Only 1 left in stock – changed to 1 IN STOCK + can this be also changed to GREEN?

    please give us a link to such product. Also clarify if you want to change that text color to green.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 1, 2016 at 09:32

    Hello,

    Check the following article regarding your query http://www.terrytsang.com/tutorial/woocommerce-change-in-stock-or-out-of-stock-text-in-woocommerce/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 1, 2016 at 09:00

    Hello,

    Try the following css code instead of previously provided:

    .payment_method_anz_egate .payment_box.payment_method_anz_egate p {
        margin-left: 0 !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 1, 2016 at 08:40

    Hello,

    The theme requires minimum PHP version 5.3 or higher.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 1, 2016 at 08:37

    Hello,

    You are welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 1, 2016 at 08:27

    Hello @dhwltd,

    I’ve sent the latest theme package to your contact email address.
    Please check it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 14:47

    Hello,

    This is related to your server settings, not to the theme.
    You need ask hosting support to check this issue and set PHP version to 5.6 permanently.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 14:45

    Hello,

    Add this code in Global Custom CSS:

    .languages-area span {
        font-size: 13px;
        text-transform: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 14:13

    Hello,

    Ok, let us know if there are any questions.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 14:13

    Hello,

    This theme version is compatible with Woocommerce 2.6.*.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 13:33

    Hello,

    Do you mean Google search engine?
    Sorry, but this is beyond our basic support scope.
    You have to wait till Google robots re-index your site.
    It may take quite a long time.
    We recommend you to contact some SEO specialist regarding your query.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 13:27

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 13:26

    Hello,

    To mark product as new you need edit it and select “Mark product as “New”” http://storage4.static.itmages.com/i/16/0731/h_1469967493_7671931_7899663f51.png .
    To mark product as featured refer to this article https://docs.woocommerce.com/document/managing-products/#section-9

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 12:03

    Hello,

    If you want to remove popup window you can disable it in Theme Options > E-Commerce > Promo Popup > Enable promo popup > Off.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 12:01

    Hello,

    Try to disable “AJAX “Add To Cart”” option in Theme Options > E-Commerce > Single Product Page and check products after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 11:57

    Hello,

    As I see you’re using contact form with Contact Form 7 plugin, so you need edit it in the plugin settings http://storage6.static.itmages.com/i/16/0731/h_1469962499_7511758_2c8b023a37.png .
    Also as you’re using contact form plugin and not our default form you need contact your hosting provider support to check why mail logs why emails can’t be sent.
    Also try to use our form as described here https://8theme.com/demo/docs/classico/#pages (“5.3. Contact Page”).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 11:51

    Hello,

    Please add this code in Theme Options > Styling > Custom CSS > Global Custom CSS:

    .product .product-details .products-page-cats {
       display: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 11:50

    Hello,

    We can’t access WP Dashboard getting this message:
    Your access to this site has been limited

    Please open access for us.

    Also check Permalinks settings. Enable default permalinks in Settings > Permalinks and check Brands section after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 11:45

    Hello,

    The reason is you’re using low PHP version http://storage2.static.itmages.com/i/16/0731/h_1469961406_1336558_9664a88265.png .
    Ask your hosting provider support to upgrade it to 5.3 version at least.
    After that check the site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 11:45

    Hello,

    1. You need enable top bar in Theme Options > Header > Enable top bar.

    2. When you enable top bar you can add shortcode [share] in Text widget in Appearance > Widgets > Left Side top bar area.

    3. Add this code in Global Custom CSS:

    .menu >li.current-menu-item >a {
      color: black;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 11:35

    Hello,

    Unfortunately there is no such possibility.

    Please take our apologies.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 11:34

    Hello,

    Yes, you can download the latest version https://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050 .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 11:21

    Hello @Kathyrn McClellan,

    You shouldn’t worry about those notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/legenda/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
    So you can hide this message or you can fix it by editing the files in wp-content/themes/legenda/woocommerce directory and change the version to the current Woocommerce version that you’re using.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2016 at 11:20

    Hello,

    I’ve disabled the option “Enable Lightbox for product images” in Woocommerce > Settings > Products. Clear browser cache and check sizing guide now.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 6,721 through 6,750 (of 16,321 total)
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