Jack Richardson

Hello,

The problem was caused by WP_MEMORY_LIMIT. We’ve increased the value in wp-config.php file.
Please clear browser cache and check tabs now.

Best regards,
Jack Richardson.

Hello,

The changes that you made in theme files will be overwritten after theme update, but custom.css file will be unchanged. To keep all your modifications you need create child theme (“woopress-child” folder is already included in the theme package). You need copy the code you changed in woopress/framework/shortcodes.php file to the child theme woopress-child/functions.php.

Best regards,
Jack Richardson.

Hello,

There was a bug with displaying green notification when five products per row selected in theme options. It is fixed by adding this css code:
.product-loop.product-count-5 .product .product-image-wrapper .product-mask, .product-loop.product-count-5 .product .added-text{display:block;}

This problem will be fixed in next theme update.

Let us know if you need further assistance.

Best regards,
Jack Richardson.

Hello,

You are welcome.

Best regards,
Jack Richardson.

Hello Peter,

I’ve removed the following css code from VC editor in Custom CSS section for the product “The Muse”:
.single-product-page .tab-content .wpb_column.span6
and

.single-product-page .product-info .short-description,
.row-fluid .span6 {
  width: 48.93617021276595%;
}

Could you please explain what exactly you wanted to achieve with this code?

Also I’ve added css code for mobile device:

@media (max-width: 480px){
.tab-content .wpb_column.span6 {
  width: 100% !important;
}}

Please take a look at this product page now. Is that what you want? If no then please describe with more details how it should be.
Thank you.

Best regards,
Jack Richardson.

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

Hello,

You can change the mentioned text in the wp-content/themes/blanco/woocommerce/cart/cart-shipping.php file in line 22.

Best regards,
Jack Richardson.

Hello,

You’re welcome.

Best regards,
Jack Richardson.

Hello,

Please specify where exactly you want to place “Add to Cart” button, provide us with WP Dashboard credentials in private content.
Provide us with a page where you want to add the button.

Best regards,
Jack Richardson.

Hello,

That “Read more” text is loading from Visual Composer editor. You should contact WPML support to find out how to translate VC elements.

Thank you.
Best regards,
Jack Richardson.

Hello,

You should contact Woocommerce support as this is their configuration.

Best regards,
Jack Richardson.

Hello,

The images are missed in WP Dashboard > Media > Library. I’ve uploaded an image via Media for the product “Arizona State Baseball Mat 26″ diameter” and updated it in the product editor. Now the image is shown for this product. Please check.
Unfortunately you have to upload all images and update them on product pages or you can try this solution: http://businessbloomer.com/woocommerce-exportimport-product-featured-images/ .

Please take our apologies.

Best regards,
Jack Richardson.

Hello,

Slider should be displayed for related products, but in your case it’s unavailable. The problem is caused by one of your plugins. Please disable them one by one to find it out.

Best regards,
Jack Richardson.

Hello,

Please give us full permissions for wp dashboard panel.
Also provide us with FTP credentials.

Best regards,
Jack Richardson.

Hello,

Our developers are working on this bug and it’ll be fixed in short time. It requires few days for the update.

Thank you for your patience and understanding.
Best regards,
Jack Richardson.