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Viewing 30 posts - 6,481 through 6,510 (of 16,304 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2016 at 16:45

    Hello,

    Read our documentation about shortcodes https://www.8theme.com/demo/docs/blanco/#!/blanco_shortcodes

    If you use WooCommerce plugin you may also use WooCommerce shortcodes. To make them work in our theme, you need to insert prefix “etheme_” before shortcode words. For example: [etheme_best_selling_products per_page=”12″] will display best selling products and [etheme_product_category category=” “] – multiple products in a category by slug etc.

    How to create variable products refer to Woocommerce documentation:
    https://docs.woocommerce.com/document/variable-product/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2016 at 16:41

    Hello,

    We didn’t do anything. Have you installed our theme? I don’t see it in Appearance > Themes.
    Please provide FTP credentials.
    Also I see in your profile you have the site http://www.hooligans-shop.com. Maybe you meant this site?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2016 at 16:33

    Hello,

    Your screenshots don’t have images.
    Please re-do them.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2016 at 16:27

    Hello,

    I’ve added the code in CSS block of VC editor in “Aluminum Rods” page:
    http://storage5.static.itmages.com/i/16/0826/h_1472225250_1951341_2d5fb14c47.png
    Clear browser cache and check now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2016 at 15:02

    Hello,

    I don’t see our theme installed for the site you provided.
    Have you given us the correct site?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2016 at 14:56

    Hello,

    Please take our apologies for delay.
    It seems there was some problem with translation of your original home page, as I created “Scullings Test” page with your content and its translation then assigned it as front page in Settings > Reading and now there are no issues with shortcodes in different languages. Please check it from your side.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2016 at 13:57

    Hello,

    The mentioned phrase can be found in the wp-content/themes/theleader/woocommerce/single-product/related.php
    Also we recommend to make changes in theme source files using child theme https://codex.wordpress.org/Child_Themes

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2016 at 10:30

    Hello,

    Open your home page to edit and change row settings for the mentioned elements as shown on the screenshot http://prntscr.com/cam09o

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2016 at 09:40

    Hello,

    You’re welcome.
    We’d be thankful if you leave a review on ThemeForest site https://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/reviews/5888906 .

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2016 at 09:22

    Hello,

    You can ask for FTP login data at your hosting provider support.
    Don’t you know your credentials to WordPress admin panel?
    You should have created them while WordPress installation.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2016 at 08:15

    Hello,

    That’s great.

    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2016 at 08:14

    Hello,

    We still can’t access your site:
    http://storage3.static.itmages.com/i/16/0826/h_1472195499_8349694_af8cd5ecc3.png

    Please check it with your hosting provider.

    Also you need create footer using Static Blocks as described in the documentation https://www.8theme.com/demo/docs/royal/#!/9_footer
    To enable Visual Composer editor for static blocks go to WP Dashboard > Visual Composer > Role Manager > Post Types > tick needed elements.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2016 at 07:56

    Hello,

    Then we recommend you to use Woocommerce shortcode for recent products https://docs.woocommerce.com/document/woocommerce-shortcodes/ .
    Please try it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2016 at 07:51

    Hello,

    Please provide WP and FTP credentials.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 20:04

    Hello,

    Try the following code in functions.php:

    add_action( 'woocommerce_after_shop_loop_item_title', 'shop_sku' );
    function shop_sku(){
    global $product;
    echo '<span itemprop="productID" class="sku">SKU: ' . $product->sku . '</span>';
    }

    We recommend to add it in child theme functions.php file https://codex.wordpress.org/Child_Themes

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 19:18

    Hello,

    As I see the text is translated:
    http://storage2.static.itmages.com/i/16/0825/h_1472149093_4899531_dd56086ae8.png

    Please clear browser cache and check again.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 19:06

    Hello,

    You named languages files with wrong prefix. I’ve changed it to “de_DE”.
    Check translation now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 19:01

    Hello,

    1. I don’t see any issues with tabs http://storage9.static.itmages.com/i/16/0825/h_1472146966_9748187_3ac0a6f6f2.png
    Please specify how to replicate it.

    2. To change Home in breadcrumbs you need edit the file wp-content/themes/classico/framework/theme-functions.php in line 1586.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 15:34

    Hello,

    Please provide us with FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 14:16

    Hello,

    You added css code in Global Custom CSS section, the option should be enabled only if you use custom.css file, but you don’t have such file, so you can disable that option and you won’t lose your code.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 14:08

    Hello,

    Go to Theme Options > Custom CSS > find the option “Enable Custom CSS” at the bottom of the page and disable it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 14:06

    Hello,

    You can add Wishlist link in Appearance > Widgets > Left Side top bar area (add your content in Text widget).
    To change color use this css code:

    .header-type-7 .top-bar {
        background-color: #F2F2F2;
    }
    .header-type-7 .top-bar a {
        color: #767676;
    }

    Write your color values.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 14:02

    Hello,

    You shouldn’t worry about it. The notice won’t affect your site at all. We edited Woocommerce files in wp-content/themes/legenda/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 11:20

    Hello,

    You won’t lose the data. Backup is just for security reasons.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 10:10

    Hello,

    Ok, let us know if further assistance is required.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 09:25

    Hello,

    That’s ok. We’ll wait for your notification.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 09:24

    Hello,

    Ok. Looking forward to your reply.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 09:13

    Hello,

    Ok, looking forward to your reply.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 08:20

    Hello,

    Not all files were moved. For example wp-includes folder is missing. Please check it attentively and restore your site as now it’s giving an error http://storage5.static.itmages.com/i/16/0825/h_1472109671_4621407_b0df94e99e.png .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 08:20

    Hello,

    Not all files were moved. For example wp-includes folder is missing. Please check it attentively and restore your site as now it’s giving an error http://storage5.static.itmages.com/i/16/0825/h_1472109671_4621407_b0df94e99e.png .

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 6,481 through 6,510 (of 16,304 total)
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