Forum Replies Created

Viewing 30 posts - 6,361 through 6,390 (of 16,301 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 9, 2016 at 11:22

    Hello,

    Here is the quote from your first post of this topic

    i want to addthe font: ”copperplate gothic bold regular”

    Note the mentioned font is not Google Font that’s why you need to pay attention to last method described in article I gave (see the part “Adding Custom Fonts in WordPress Using CSS3 @font-face”)
    As for Google Fonts you can select them in Theme Options > Typography.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 9, 2016 at 09:03

    Hello,

    Please use this css code:

    .sidebar .woocommerce_product_categories .widget-title {
        border-radius: 5px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2016 at 16:29

    Hello,

    You won’t lose changes you made if you switch the theme to test the issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2016 at 16:17

    Hello,

    Please use this css code in Global Custom CSS section:

    .header-type-7 .menu-wrapper .menu > li > a {
        border-color: red !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2016 at 16:12
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2016 at 16:07

    Hello,

    I checked frontend editor and didn’t see image error:
    http://storage4.static.itmages.com/i/16/0908/h_1473347183_6576566_2c5e8ba6ab.png

    What page exactly are you checking?
    Try to clear browser cache and check again.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2016 at 14:39

    Hello,

    What error are you getting?
    Please show a screenshot.
    Also try to change image in backend editor.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2016 at 13:07

    Hello,

    May we reupload theme files?
    Confirm you have a backup.
    Also we can’t connect via FTP getting the errors:
    Error: Connection timed out
    Error: Could not connect to server

    Please check it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2016 at 12:51

    Hello,

    To change background color use the following css code:

    .quick-view-popup {
        background-color: grey !important;
    }

    As for closing icon of Quick View the problem is caused by one of your plugins. Disable 3rd-party plugins, clear browser cache and check closing button after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2016 at 08:46

    Hello,

    Please use this css code:

    .single-product .product .product-details .product-title {
        width: 200px;
        margin-left: auto;
        margin-right: auto;
        margin-bottom: 10px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 8, 2016 at 08:05

    Hello,

    In this case upload the plugin via FTP. Download the latest version here https://www.8theme.com/download-plugins/ .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2016 at 17:56

    Hello,

    Please provide FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2016 at 17:52

    Hello,

    You can contact our developers via this form https://www.8theme.com/customization-services/ , describe your query and they will say what cost may be.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2016 at 16:47

    Hello,

    To hide price use this css code:

    .product .price del {
      display: none;
    }

    I tried to activate the plugin but there is an error:
    http://storage8.static.itmages.com/i/16/0907/h_1473263243_4507449_5c593d4770.png

    As you have Woocommerce installed you also have to install https://woocommerce.com/products/product-add-ons/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2016 at 16:40

    Hello,

    The same issue persists with default Woocommerce theme Storefront. Check it yourself.
    You need contact Woocommerce support or Paypal support for the solution.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2016 at 16:19

    Hello,

    This requires additional customization. Please contact via this form https://www.8theme.com/customization-services/ with your query.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2016 at 14:37

    Hello,

    This is related to PayPal settings.
    Try the solution described in this article:
    https://help.tictail.com/hc/en-us/articles/205660201-Paypal-error-You-do-not-have-permissions-to-make-this-API-call-

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2016 at 14:30

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2016 at 14:20

    Hello,

    Please read the following article
    http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2016 at 12:34

    Hello,

    Your site is under maintenance. Please provide WP Dashboard credentials in Private Content.
    Also try to disable all 3rd-party plugins and check your site after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2016 at 12:32

    Hello,

    You need go to Appearance > Widgets > add “Woocommerce Product Categories” widget into “Shop Sidebar” area and select “Order by” – “Category Order”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2016 at 09:31

    Hello,

    1. Add this code in custom.css file:

    .single-product-page .product-info .tagged_as a {
        color: #000000;
    }

    Change color to yours.

    2. Use this css code:

    .woocommerce-checkout-review-order .woocommerce td.product-name dl.variation p, .woocommerce-page td.product-name dl.variation p {
     line-height: inherit;
    }
    .shop_table .product-name dl dd {
        float: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2016 at 08:27

    Hello,

    We’re glad the issue has been resolved.

    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2016 at 08:23

    Hello,

    Please describe what issue you have with that plugin. Does it persist with child theme or with Woopress parent theme too?
    Provide WP Dashboard and FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2016 at 08:18

    Hello,

    The changes will be lost. You need create child theme https://codex.wordpress.org/Child_Themes and copy content.php file to the child theme.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 6, 2016 at 18:43

    Hello,

    You are welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 6, 2016 at 18:13

    Hello,

    Unfortunately we don’t provide support for 3-rd party plugins, sorry.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 6, 2016 at 16:12

    Hello,

    We can’t connect via FTP getting the errors:
    Error: Connection timed out
    Error: Could not connect to server

    Do you have Firewall on a server or our IP has to be added to white list?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 6, 2016 at 14:32

    Hello,

    May we reupload the theme files? Please provide FTP credentials.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 6, 2016 at 13:29

    Hello,

    Are you checking resizing browser window or on mobile devices?
    If you resize browser window you have to reload a page.

    Best regards,
    Jack Richardson.

  • 1 2 3 212 213 214 542 543 544
    Viewing 6,390 results - 6,361 through 6,390 (of 16,301 total)
Viewing 30 posts - 6,361 through 6,390 (of 16,301 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.