• 

  sswanson

  Participant

  August 30, 2016 11:47 pm

  The price for several of our products keeps randomly changing to $0.00. This only happens to composite products, and it typically affects the same products every time. The price reverts back to normal after I click “edit” and “update” on each product.

  Any guidance on why this might be happening? Thank you.

  Site URL: hidden

  Theme version: 1.7.1

  WooCommerce version: 2.6.4

  

  Content is visible for topic creator and
  support staff only.

  #138376 copied to clipboard

  Like
  

  Eva Kemp

  Support staff

  August 31, 2016 9:24 am

  Hello,

  Please check if the issue persists with default Woocommerce theme Storefront https://woocommerce.com/storefront/ . Also disable all 3rd-party plugins.

  Regards,
  Eva Kemp.

  #138408 copied to clipboard

  Like
  

  sswanson

  Participant

  September 8, 2016 3:26 pm

  Hi Eva,

  One quick question. If we switch our theme to Storefront (to test the composite issue) will we lose any modifications we made to our new Classico theme?

  Thanks,
  Shelley

  #139231 copied to clipboard

  Like
  

  Jack Richardson

  Support staff

  September 8, 2016 4:29 pm

  Hello,

  You won’t lose changes you made if you switch the theme to test the issue.

  Best regards,
  Jack Richardson.

  #139242 copied to clipboard

  Like
Viewing 4 results
1 through 4 (of 4 total)