Hello @giorgos,
Please provide FTP credentials and site url.
Thank you.
Best regards,
Jack Richardson.
Hello @giorgos,
Please provide FTP credentials and site url.
Thank you.
Best regards,
Jack Richardson.
Hello,
1. Add “WooCommerce Product Categories” widget in Appearance > Widgets > Shop Sidebar and select Order by: Category Order http://prntscr.com/ck4nj5
2. Please read the following article https://docs.woocommerce.com/document/change-add-to-cart-button-text/
3. Go to WooCommerce > Settings > Products > Inventory > Stock Display Format and select Never show stock amount.
Best regards,
Jack Richardson.
Hello,
I’ve reuploaded theme files.
Please clear browser cache and check the site now.
Best regards,
Jack Richardson.
Hello @marlinda,
Sorry for misunderstanding.
Unfortunately it wasn’t fixed in the 2.7.3 version.
Our developers will resolve it in the next update.
Please take our apologies.
Best regards,
Jack Richardson.
Hello,
As I see product title is shown http://storage3.static.itmages.com/i/16/0919/h_1474308532_8317666_fcf4fb797c.png
Please show a screenshot of the issue you mean.
Thank you.
Best regards,
Jack Richardson.
Hello,
Sorry, but we can’t know what was the reason.
You’d better ask your hosting provider support to check log files to investigate what has caused this issue.
Best regards,
Jack Richardson.
Hello,
You forgot to add <?php in the beginning of the file.
I’ve corrected it.
Please check now.
Best regards,
Jack Richardson.
Hello,
Try to restore your files and database from a back up.
Ask your hosting provider support to help you with it.
Best regards,
Jack Richardson.
Hello,
Remove this code from Global Custom CSS section:
.single-product .product .product-details .product-title {
width: 200px;
margin-left: auto;
margin-right: auto;
margin-bottom: 10px;
}
and add it to Custom CSS for desktop section.
Best regards,
Jack Richardson.
Hello,
You are welcome.
Best regards,
Jack Richardson.
Hello,
To configure product addons plugin requires additional customization which is beyond our basic support scope. Please contact via this form https://www.8theme.com/customization-services/ and describe your query there.
As I see from your screenshot you’re using outdated element. Try to remove it and re-add from a new version.
Best regards,
Jack Richardson.
Hello,
Try to use this css code:
dl.product-addon-totals {
display: table;
}
Best regards,
Jack Richardson.
Hello,
I’ve checked your products category links and don’t see any tooltips
http://prntscr.com/cjpkly
Best regards,
Jack Richardson.
Hello,
Glad to hear!
Have a nice day!
Best regards,
Jack Richardson.
Hello,
Please provide FTP and WP Dashboard credentials in private content.
Have you modified any theme files?
Best regards,
Jack Richardson.
Hello,
You don’t need license code for plugins.
All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.
Please provide FTP and WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
Hello,
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Best regards,
Jack Richardson.
Hello,
We’re glad you have found a solution.
Have a nice day!
Best regards,
Jack Richardson.
Hello,
As I see you are using old versions of WordPress, the theme and required plugins.
Please update them to the latest versions and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also required plugins can be downloaded here https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Best regards,
Jack Richardson.
Hello,
You can set sizes in WP Dashboard > Settings > Media.
Best regards,
Jack Richardson.
Hello,
As I see your first post has “…” at the end like others:
http://storage3.static.itmages.com/i/16/0916/h_1474036918_4857503_5452287006.png
Best regards,
Jack Richardson.
Hello,
Add this code in Global Custom CSS section:
.banner.hover-zoom {
border: 1px solid black;
box-shadow: 10px 10px 5px grey;
}
Best regards,
Jack Richardson.
Hello,
You’re welcome.
We’d be thankful if you leave a review on ThemeForest site https://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/reviews/11024192
Thank you.
Best regards,
Jack Richardson.
Hello,
As I see you’re using old WPML version.
Please update WPML plugins at first and then check the translation.
Best regards,
Jack Richardson.
Hello,
Please provide us with FTP credentials.
Best regards,
Jack Richardson.
Hello,
You need also translate “classico” domain:
http://storage9.static.itmages.com/i/16/0916/h_1474008860_3447330_448cb36416.png
Best regards,
Jack Richardson.
Hello,
As I see contact form fields aren’t translated in String Translation, for example, “Name and Surname” http://storage1.static.itmages.com/i/16/0915/h_1473961539_8165309_298f8d5d6f.png
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
You need edit the file wp-content/themes/legenda/contacts.php and exchange the content. We recommend to make changes in the child theme https://codex.wordpress.org/Child_Themes to keep modifications saved after theme update.
Best regards,
Jack Richardson.
Hello,
As I see your original images are small:
http://storage1.static.itmages.com/i/16/0915/h_1473953702_4464096_86c53a815c.png
http://storage9.static.itmages.com/i/16/0915/h_1473953795_9793749_bd5a035c38.png
You need upload high resolution images because if change their sizes via css they will be blurred.
Best regards,
Jack Richardson.