Hello,
You are welcome.
Regards,
Jack Richardson.
Hello,
You are welcome.
Regards,
Jack Richardson.
Hello,
You need to update the theme and required plugins as you were instructed in your previous topic https://www.8theme.com/topic/visual-composer-no-longer-working/
Regards,
Jack Richardson.
Hello,
Please check the site on mobile devices now.
Regards,
Jack Richardson.
Hello,
Currently you are using outdated theme and required plugins.
Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
Regards,
Jack Richardson.
Hello,
You are welcome.
Regards,
Jack Richardson.
Hello,
Try to disable zoom effect in Theme Options > E-Commerce > Single Product Page section and then check product tabs.
Regards,
Jack Richardson.
Hello,
I’ve set “0” value for the “Parent ID” option in Product Categories element settings http://prntscr.com/enxxc9
Please check it now on mobile view.
Regards,
Jack Richardson.
Hello,
Please provide us with WP Dashboard and FTP credentials in private content area.
Regards,
Jack Richardson.
Hello,
The mentioned demo version is imported. Please check your site now.
Regards,
Jack Richardson.
Hello @ElitaSharpe,
Please provide us with FTP credentials in private content area.
Regards,
Jack Richardson.
Hello,
You are welcome.
Regards,
Jack Richardson.
Hello,
This request is added in the theme improvement task list, so I hope the fix will be included in the next update. Thank you for understanding.
Regards,
Jack Richardson.
Hello,
You can update the plugins via FTP by re-uploading plugin folder.
All required plugins for the theme can be downloaded here https://www.8theme.com/download-plugins/
Regards,
Jack Richardson.
Hello,
35. Use this css code to hide short description on shop page when list view is enabled:
.products-list .product .product-details .product-excerpt .data-table {
display: none;
}
36. You can change size for those images in Settings > Media > Thumbnail Size and after saving changes regenerate thumbnails using the plugin https://wordpress.org/plugins/regenerate-thumbnails/
Regards,
Jack Richardson.
Hello,
In this case install fresh WordPress and the theme without demo and notify us to help you with demo import.
Regards,
Jack Richardson.
Hello,
We recommend to run WordPress sites on BlueHost or WP Engine hosting providers.
Regards,
Jack Richardson.
Hello,
Could you please provide us with FTP login info also?
Regards,
Jack Richardson.
Руддщб
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
Regards,
Jack Richardson.
Hello,
In this case you need contact your hosting provider support to check if there are issues with database when filtering products.
Regards,
Jack Richardson.
Hello,
Unfortunately there is no such possibility by default. You can search for any 3-rd party plugins to achieve what you want.
Regards,
Jack Richardson.
Hello,
You need contact Envato support to check the issue with your account.
Regards,
Jack Richardson.
Hello,
I’ve added “!important” to previously provided css code. Also you need clear cache on your server to see the changes.
Regards,
Jack Richardson.
Hello,
Visual Composer is a required plugin for the Legenda theme, so it’s necessary for correct theme functionality.
Regards,
Jack Richardson.
Hello @Ilknur,
I’ve imported default demo version manually. Please check the site now.
Regards,
Jack Richardson.
Hello,
You need to be logged in if you want to create or post reply in a topic.
Regards,
Jack Richardson.
Hello,
The problem with captcha image was caused by cache on your site. I’ve cleared it.
Please check the site now.
Regards,
Jack Richardson.
Hello,
Please check your shop page now.
Regards,
Jack Richardson.
Hello,
You are welcome.
Regards,
Jack Richardson.
Hello,
Please provide us with WP Dashboard and FTP credentials in private content area to check the issue.
Regards,
Jack Richardson.
Hello,
I’ve checked your site on mobile device with Android 4.4 and don’t see the issues with scrolling you described.
Regards,
Jack Richardson.