Hello @voddie, @davidols,

We are really sorry you have to wait so long for the theme update. We notified our clients on themeforest site not to upgrade woocommerce to 3.0.x version due to possible compatibility issues and provided the link to previous plugin version 2.6.14 if it has been already updated to be able to revert back https://downloads.wordpress.org/plugin/woocommerce.2.6.14.zip . Our developers are planning to release new theme update in this week, as they should finish all tests before uploading it to themeforest.
Thank you for understanding.

Regards,
Jack Richardson.

Hello,

1, 2. The problem is caused by “WooCommerce Multilingual” plugin you are using. Please deactivate it and check the site.

3. You can create such view via Static Blocks section using Visual Composer editor. Add a new row and set background for it http://prntscr.com/ez5u4y. Also divide this row into columns and add your sign-up form in one of it http://prntscr.com/ez5uir. Then go to Appearance > Widgets > add “8theme – Static Block” widget in Footer area and select your static block http://prntscr.com/ez5wdp

7. Open “Creative Link” element settings and check links styles 3 and 4 http://prntscr.com/ez62uf

Regards,
Jack Richardson.

Hello,

Please check if your server fits the theme requirements https://www.8theme.com/demo/docs/classico/#general_information

Regards,
Jack Richardson.

Hello @Pusbratkis,

If you upgraded woocommerce to the latest version then please revert back to 2.6.14 version https://downloads.wordpress.org/plugin/woocommerce.2.6.14.zip , as we haven’t released compatible theme update yet.

Regards,
Jack Richardson.

Hello,

Unfortunately we’re still waiting for news from our developers as they are still working on the update.

Please take our apologies for such long delay.
Thank you for understanding.

Best regards,
Jack Richardson.

Hello,

We also need FTP credentials.

Thank you.
Best regards,
Jack Richardson.

Hello,

Please take our apologies for delay.
We need wp-admin credentials (username and password) to check the settings in your dashboard.

Regards,
Jack Richardson.

Hello,

1. The menu color on checkout page is fixed, please check.

2. Please check woocommerce documentation regarding tabs https://docs.woocommerce.com/document/editing-product-data-tabs/

3. Please refer to the Visual Composer docs to be familiar with this page builder plugin https://wpbakery.atlassian.net/wiki/display/VC/Visual+Composer+Pagebuilder+for+WordPress
If you want to create Frequently Asked Questions section on a page you can use FAQ element http://prntscr.com/ey7r3y

4. You need use WPML plugin to make your site multilingual.

5, 6. Could you please show on a screenshot how it should be in the end?

7. Open your footer static block to edit in Static Blocks section and disable underline style of each link element http://prntscr.com/ey7vm2

Regards,
Jack Richardson.

Hello,

We have fixed the translation of “new” label. Please check it now. Make similar settings for “sale” icon http://prnt.sc/exupy6 .

Regards,
Jack Richardson.

Hello,

Unfortunately there is no such feature in the theme settings. You can search for 3-rd party plugins to generate invoice with product thumbnails.

Regards,
Jack Richardson.

Hello @Pusbratkis,

Open your translation file in PoEdit, then go to Catalogue > Update from POT file http://prntscr.com/exrg76 > select legenda.pot file from the latest theme package in languages directory > check the translation of needed phrases, save the file and re-upload it to your server.

Regards,
Jack Richardson.

Hello,

Have you exported theme options from your old site before theme update? If no, then you can restore your site files and database from a backup to its previous state. Ask your hosting provider support to hep you with backup restoration.

Regards,
Jack Richardson.

Hello,

Unfortunately custom tab, which is added via Theme Options > Single Product Page, can’t be re-ordered using the code from the “Re-ordering Tabs” section of this documentation https://docs.woocommerce.com/document/editing-product-data-tabs/ . You need to edit the wp-content/themes/royal/woocommerce/single-product/tabs/tabs.php file to change custom tab order. Also in other way you can delete custom tab content in Theme Options and add it manually using the code from the “Add a custom tab” of the mentioned woocommerce documentation and set tab priority there. Note it’s strongly recommended to make such customizations using child theme https://codex.wordpress.org/Child_Themes

Regards,
Jack Richardson.

Hello,

Then use revolution slider with needed background image to achieve what you want.

Regards,
Jack Richardson.

Hello,

Please check it now http://prntscr.com/evx2r2

Regards,
Jack Richardson.