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Forum Replies Created

Viewing 30 posts - 1,321 through 1,350 (of 1,384 total)

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John Holden

Participant

March 1, 2019 at 04:29

Hi,

If you want to customize or create templates go ahead via copying the files and make changes in them from child-theme

https://developer.wordpress.org/themes/template-files-section/page-template-files/#creating-custom-page-templates-for-global-use

Regards,
Hung PD

#210186 Copied In reply to: Modify template default

John Holden

Participant

March 1, 2019 at 04:22

Hi,

Admin credential is incorrect, please try again

Regards,
Hung PD

#210185 Copied In reply to: Changing up the footer

John Holden

Participant

March 1, 2019 at 04:20

Hi,

You can import demo you want on localhost. Then, go to Tools -> Export in order to export Static Blocks demo and import to your main site http://prntscr.com/mrmve6

Regards,
Hung PD

#210184 Copied In reply to: Access to demo static block codes

John Holden

Participant

March 1, 2019 at 04:07

Hi,

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

Your feedback is the motivation to improve our work and services.

Regards,
Hung PD

#210183 Copied In reply to: XSTORE PSD NOT FOUND

John Holden

Participant

February 28, 2019 at 07:50

Hi,

Did you resolve your issues?

Please, change the user permissions to allow us to check these options.

Regards,
Hung PD

#210045 Copied In reply to: XStore & WMPL Incompatible

John Holden

Participant

February 28, 2019 at 07:44

Hi,

You want to put button on this banner? http://prntscr.com/mr6lfw

Regards,
Hung PD

#210044 Copied In reply to: Blank page on new homepage

John Holden

Participant

February 28, 2019 at 07:42

Hi,

Please edit page and follow screenshot http://prntscr.com/mr6l09

Regards,
Hung PD

#210043 Copied In reply to: Unable to install theme Via wordpress or ftp

John Holden

Participant

February 28, 2019 at 05:27

Hi,

– Open sidebar-shop.php (\wp-content\themes\legenda\)

– Replace 'dropdown' => false

with

'dropdown' => true

Regards,
Hung PD

#210040 Copied In reply to: Shop Filter Apperance on Mobile Version
John Holden

Participant

February 28, 2019 at 05:12
Hi,

Please add below code to Theme Options -> Custom CSS

.header5, .header6, .header1, .header7 { margin-bottom: 0; }

Regards,
Hung PD
#210038 Copied In reply to: Header
John Holden

Participant

February 28, 2019 at 05:08
Hi,

You can decrease margin bottom value on mobile.
Try to use this custom css code –

@media (max-width: 767px){ .wpb_row, .wpb_content_element, ul.wpb_thumbnails-fluid > li, .last_toggle_el_margin, .wpb_button { margin-bottom: 20px !important; } }

Regards,
Hung PD
#210037 Copied In reply to: Mobile View
John Holden

Participant

February 28, 2019 at 04:56

Hi,

You can ask hosting provider to check error_log file, they will understand http://prntscr.com/mr5btf

Regards,
Hung PD

#210036 Copied In reply to: error 404 for brands

John Holden

Participant

February 28, 2019 at 04:52

Hi,

Please send Admin info (wp-admin URL, username, password), I will check this problem for you.

Regards,
Hung PD

#210035 Copied In reply to: Changing up the footer

John Holden

Participant

February 28, 2019 at 04:49

Hi,

http://prntscr.com/mr5act

Regards,
Hung PD

#210034 Copied In reply to: Adding more news below single new post

John Holden

Participant

February 28, 2019 at 04:44

Hi,

Please send:

– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#210032 Copied In reply to: Product error

John Holden

Participant

February 28, 2019 at 04:41

Hi,

Please download below PSD parts, that included version you want

1. Xstore PSD – Part 3

3. Xstore PSD – Part 1

5. Xstore PSD – Part 2

Remain PSDs, please wait for Olga. She will send you via your registration email.

Regards,
Hung PD

#210031 Copied In reply to: XSTORE PSD NOT FOUND

John Holden

Participant

February 27, 2019 at 06:27

Hi,

I can’t login into FTP, please check again http://prntscr.com/mqny56

Regards,

#209951 Copied In reply to: Site is broken after update

John Holden

Participant

February 27, 2019 at 06:21

Hi,

Please send:

– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,

#209950 Copied In reply to: Blank page on new homepage

John Holden

Participant

February 27, 2019 at 06:19

Hi,

1. Footer

– Please go here: http://prntscr.com/mqnupd

2. Blocks

– Please go here: http://prntscr.com/mqnvh8. You can change content here: http://prntscr.com/mqnvrp

You may need to enable WPBakery Page Builder https://hungpd.name/how-to-enable-disable-wpbakery-page-builder-for-custom-post-types/

3. Filter

– http://prntscr.com/mqnw1d

Regards,

#209949 Copied In reply to: Changing up the footer

John Holden

Participant

February 27, 2019 at 06:12

Hi,

You’re using CloudFlare for your site so make sure you clear browser cache to see the changes http://prntscr.com/mqnu3m

Regards,

#209948 Copied In reply to: Global custom css not working

John Holden

Participant

February 27, 2019 at 06:08

Hi,

You should turn off Minify CSS / HTML and Combine JS / CSS http://prntscr.com/mqnswe because it will combine CSS of other plugins into 1 file and it caused the problem.

Regards,

#209947 Copied In reply to: Mis configuration on product page

John Holden

Participant

February 27, 2019 at 06:01

Hi,

The filter is display on Portfolio post type http://prntscr.com/mqnr2l

Regards,

#209946 Copied In reply to: error on home page

John Holden

Participant

February 27, 2019 at 05:50

Hi,

I’ve fixed your issue. Please check your site again. http://prntscr.com/mqnoan

Regards,

#209945 Copied In reply to: VC issue after the WP update

John Holden

Participant

February 27, 2019 at 05:35

Hi,

Please fix all errors in log file as Olga mentioned and try again.

The brand is now working fine on my end: https://drive.google.com/file/d/1KY5QcgTm2BIXMX111QbxPD1Hs024svbC/view

Regards,

#209944 Copied In reply to: error 404 for brands

John Holden

Participant

February 26, 2019 at 05:32

Hi,

It caused by “WooCommerce Vehicle Parts Finder -Make/Model/Year/Engine/Category/Keyword” plugin

Regardsm

#209840 Copied In reply to: error 404 for brands

John Holden

Participant

February 26, 2019 at 04:58

Hi,

1. Active color

– Please clear all cache and try again: http://prntscr.com/mq5elr -> http://prntscr.com/mq5ep2

2. Newsletter

– Please go here: http://prntscr.com/mq5dxm

3. Login

– Please go here: http://prntscr.com/mq5e1x -> http://prntscr.com/mq5e42

Regards,

#209839 Copied In reply to: Issues with global website styling (settings not applied or badly)

John Holden

Participant

February 26, 2019 at 04:48

Hi,

Could you please send me some screenshots? I’ll be happy to provide you with a response once I have a better understanding of the situation.

Regards,

#209838 Copied In reply to: issue with thumbnails on blog post

John Holden

Participant

February 26, 2019 at 04:33

Hi,

Please send:

– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,

#209837 Copied In reply to: Mis configuration on product page

John Holden

Participant

February 26, 2019 at 04:23

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you. Also, as Rose told in that ticket

“wait 2 days for automatical clearing Instagram cache on your site.”

Regards,

#209836 Copied In reply to: Instagram showing posts from keyword instead of username

John Holden

Participant

February 26, 2019 at 04:18

Hi,

It caused by Custom CSS http://prntscr.com/mq547r

Regards,

#209835 Copied In reply to: Related products don't show correct

John Holden

Participant

February 26, 2019 at 04:15

Hi,

Please send:

– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,

#209834 Copied In reply to: XStore & WMPL Incompatible
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Viewing 30 posts - 1,321 through 1,350 (of 1,384 total)

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