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Unable to install theme Via wordpress or ftp

This topic has 21 replies, 4 voices, and was last updated 5 years, 1 months ago ago by Olga Barlow

sophie

Participant

February 25, 2019 at 18:27

I get the theme uploaded and everytime I get to try and activate it i get this error

Parse error: syntax error, unexpected ‘}’, expecting end of file in ….\wp-content\themes\legenda\framework\theme-functions.php on line 2293

Please help, this is just with the wordpress zipped upload folder

Please, contact administrator
for this information.

#209827 Copied Theme version: Legenda_Theme_v.3.9.2

20 Answers

Rose Tyler

Support staff

February 26, 2019 at 08:09

Hello,

What PHP version do you use? Try to downgrade the PHP version and check if it helps.
Provide us with temporary wp-admin and FTP access.

Regards

#209842 Copied

sophie

Participant

February 26, 2019 at 10:15

Where do I update that?

#209858 Copied

sophie

Participant

February 26, 2019 at 10:29

It is currently running PHP 7.2.1

Please contact administrator
for this information.

#209861 Copied

Rose Tyler

Support staff

February 26, 2019 at 10:36

Hello,

Thanks for the reply.
Please provide URL of your site also.

Regards

#209864 Copied

sophie

Participant

February 26, 2019 at 13:41

We have also reset the max_execution_time = 300;
memory_limit is no less than 64M. Upload_max_filesize should be no less than 40M

and put it on to php 7

Please contact administrator
for this information.

#209892 Copied

sophie

Participant

February 26, 2019 at 13:46

currently running Running PHP version: 7.0.6

no joy as yet whenever I load your theme, i can’t even open wordpress admin it totally breaks it. I can’t even load the theme without the total wordpress site breaking

#209893 Copied

Rose Tyler

Support staff

February 26, 2019 at 16:01

Hello,

I’ve sent this topic to one of our developers. We will let you know once the theme will be installed on your site. Please wait.

Regards

#209917 Copied

Rose Tyler

Support staff

February 26, 2019 at 17:37

Hello,

Please check your site now.
To install a child theme and import demo content you can run a Setup Wizard – http://prntscr.com/mqfv6r
read more – https://www.8theme.com/demo/docs/legenda/#demo_data_installation

Regards

#209926 Copied

sophie

Participant

February 27, 2019 at 11:05

Please can you tell me what you did to install this so if i need to do any maintenance or move the site I know what to do in future

#209960 Copied

Rose Tyler

Support staff

February 27, 2019 at 11:14

We have added short_open_tag = on; into .user.ini file.
We will change the code of the theme in the next update so short_open_tag = on; won’t be required. You may delete this line after the next update of the theme or leave it as it is.
Feel free to ask if you have any other questions.

Regards

#209961 Copied

sophie

Participant

February 27, 2019 at 12:49

Great thank you

#209964 Copied

Rose Tyler

Support staff

February 27, 2019 at 13:01

You’re welcome!
Have a nice day.

Regards

#209966 Copied

sophie

Participant

February 27, 2019 at 17:36

Can you tell me where do I find or be able to change the background image on the contact page of the website?

Many Thanks
Sophie

#210002 Copied

Olga Barlow

Support staff

February 27, 2019 at 18:03

Hello,

Go to Theme Options > Color Scheme > Site Background > change image or remove it.

Regards

#210004 Copied

sophie

Participant

February 27, 2019 at 18:26

Thanks, and the images in the parallax home page?

#210009 Copied

John Holden

Support staff

February 28, 2019 at 07:42

Hi,

Please edit page and follow screenshot http://prntscr.com/mr6l09

Regards,
Hung PD

#210043 Copied

sophie

Participant

February 28, 2019 at 10:58

why is this happening?

https://prnt.sc/mr94xb
https://prnt.sc/mr958v

I have tried lots of different sizes of logo but it doesnt change anything

#210082 Copied

Rose Tyler

Support staff

February 28, 2019 at 11:47

Please describe the problem in more details.
Thanks in advance.

Regards

#210097 Copied

sophie

Participant

February 28, 2019 at 11:49

Basically with your transparent parallax header the text travels under the header and interfers with it as you can see from the screen grabs

#210098 Copied
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