Issues with global website styling (settings not applied or badly)

This topic has 9 replies, 3 voices, and was last updated 5 years, 1 month ago ago by Rose Tyler

  • Avatar: popcorner
    popcorner
    Participant
    February 25, 2019 at 08:52

    Hi
    I encounter lot of style issues with my website .. A user (admin) of the website tried to edit font style (formenu and headings), top bar and such, but the display is totally unexpected
    In fact, there are some pages that display it well, as wanted (https://bellemme.com/produit/bandeau-bleu-intense) and other with major problem (bad color for topbar, no customize font, ..) : https://bellemme.com/

    Other probem the custom font uploaded in the area of the Xstore is not available anytime .. any idea why ?

    And next problem, the active menu style is also not displayed well :(white, and so unseen) : https://bellemme.com/categorie-produit/bandeaux

    Last problem, the variation galeries do not display any more (not dynamic) in the product page : https://bellemme.com/produit/bandeau-currys-camels-et-jaunes

    Regards

    8 Answers
    Avatar: John Holden
    John Holden
    Support staff
    February 25, 2019 at 09:36

    Hi,

    Please send:

    – Screenshot of issues

    I will check this problem for you.

    Regards,

    Avatar: popcorner
    popcorner
    Participant
    February 25, 2019 at 13:54

    Hi again, sol you’ll find the ressources in attachment

    I also let you the infos for a temporary admin access in private area

    Please contact administrator
    for this information.
    Avatar: popcorner
    popcorner
    Participant
    February 25, 2019 at 14:02

    site menu and header OK

    problem with topbar and menu

    problem with active menu

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2019 at 14:43

    Hello,

    Please clear all cache and check how the site looks then.
    Temporarily disable cache plugin and “Menu cache” (in Theme Options) do required changes and activate the cache after finishing changes.
    If the problem on the single product page will be solved after disabling the cache plugin http://prntscr.com/mputv6 – check minification options to find out which one causes the issue (HTML, CSS or JS or few of them).

    Regards

    Avatar: popcorner
    popcorner
    Participant
    February 25, 2019 at 17:04

    Ok thanks,

    just 2 more things about that : for the active menu color , is the setting still in the theme options ?
    And how to remove/edit the newsletter/login in the top bar area please ?

    Regards

    Avatar: John Holden
    John Holden
    Support staff
    February 26, 2019 at 04:58

    Hi,

    1. Active color

    – Please clear all cache and try again: http://prntscr.com/mq5elr -> http://prntscr.com/mq5ep2

    2. Newsletter

    – Please go here: http://prntscr.com/mq5dxm

    3. Login

    – Please go here: http://prntscr.com/mq5e1x -> http://prntscr.com/mq5e42

    Regards,

    Avatar: popcorner
    popcorner
    Participant
    February 28, 2019 at 10:04

    great, thanks for help !

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2019 at 10:12

    Hello,

    You’re welcome!

    Regards

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