Issues with global website styling (settings not applied or badly)

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  popcorner

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  Participant

  | February 25, 2019 at 8:52 am

  Hi
  I encounter lot of style issues with my website .. A user (admin) of the website tried to edit font style (formenu and headings), top bar and such, but the display is totally unexpected
  In fact, there are some pages that display it well, as wanted (https://bellemme.com/produit/bandeau-bleu-intense) and other with major problem (bad color for topbar, no customize font, ..) : https://bellemme.com/

  Other probem the custom font uploaded in the area of the Xstore is not available anytime .. any idea why ?

  And next problem, the active menu style is also not displayed well :(white, and so unseen) : https://bellemme.com/categorie-produit/bandeaux

  Last problem, the variation galeries do not display any more (not dynamic) in the product page : https://bellemme.com/produit/bandeau-currys-camels-et-jaunes

  Regards

  Theme version: 5.0

  #209755 copied to clipboard
  

  Hung The

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  Keymaster

  | February 25, 2019 at 9:36 am

  Hi,

  Please send:

  – Screenshot of issues

  I will check this problem for you.

  Regards,

  #209760 copied to clipboard
  

  popcorner

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  Participant

  | February 25, 2019 at 1:54 pm

  Hi again, sol you’ll find the ressources in attachment

  I also let you the infos for a temporary admin access in private area

  

  Content is visible for topic creator and
  support staff only.

  #209799 copied to clipboard
  

  popcorner

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  Participant

  | February 25, 2019 at 2:02 pm

  

  

  

  #209802 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | February 25, 2019 at 2:43 pm

  Hello,

  Please clear all cache and check how the site looks then.
  Temporarily disable cache plugin and “Menu cache” (in Theme Options) do required changes and activate the cache after finishing changes.
  If the problem on the single product page will be solved after disabling the cache plugin http://prntscr.com/mputv6 – check minification options to find out which one causes the issue (HTML, CSS or JS or few of them).

  Regards

  #209811 copied to clipboard
  

  popcorner

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  Participant

  | February 25, 2019 at 5:04 pm

  Ok thanks,

  just 2 more things about that : for the active menu color , is the setting still in the theme options ?
  And how to remove/edit the newsletter/login in the top bar area please ?

  Regards

  #209824 copied to clipboard
  

  Hung The

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  Keymaster

  | February 26, 2019 at 4:58 am

  Hi,

  1. Active color

  – Please clear all cache and try again: http://prntscr.com/mq5elr -> http://prntscr.com/mq5ep2

  2. Newsletter

  – Please go here: http://prntscr.com/mq5dxm

  3. Login

  – Please go here: http://prntscr.com/mq5e1x -> http://prntscr.com/mq5e42

  Regards,

  #209839 copied to clipboard
  

  popcorner

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  Participant

  | February 28, 2019 at 10:04 am

  great, thanks for help !

  #210068 copied to clipboard
  

  Rose Tyler

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  Keymaster

  | February 28, 2019 at 10:12 am

  Hello,

  You’re welcome!

  Regards

  #210071 copied to clipboard
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