Related products don't show correct

This topic has 10 replies, 6 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

  • Avatar: martijntje
    martijntje
    Participant
    February 24, 2019 at 11:04

    Hello there,

    My related products don not seem to show correct. Can you advise me how to change this?

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 24, 2019 at 12:53

    Hello there,

    Thanks for being our customer. If you are talking about the price and product title display https://gyazo.com/94bc47c77b21980e0efb4396765e6780, please make sure if you haven’t changed any css, or use any external plugin with our theme.

    If no plugins conflict with our theme, check how it looks with default Woocommerce theme activated.

    You may also attach your WP-admin details so we may check.

    Regards

    Avatar: martijntje
    martijntje
    Participant
    February 25, 2019 at 18:32

    I do not seem to get it right. Can you have a look?

    Please contact administrator
    for this information.
    Avatar: John Holden
    John Holden
    Support staff
    February 26, 2019 at 04:18

    Hi,

    It caused by Custom CSS http://prntscr.com/mq547r

    Regards,

    Avatar: martijntje
    martijntje
    Participant
    February 27, 2019 at 18:45

    Tnx!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 27, 2019 at 19:01

    You are welcome!

    Regards

    Avatar: Bas_Kling
    Bas Kling
    Participant
    June 14, 2020 at 13:20

    Hi Martijn,

    have you been able to select specific products to show in the Related Products carousel? I’m struggling a bit, cause WooCommerce seems to display randomly selected products despite the fact that I’ve submitted specific products in the WooCommerce dashboard

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 14, 2020 at 13:47

    Hello Bas_Kling,

    Please read this article – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    Regards

    Avatar: Bas_Kling
    Bas Kling
    Participant
    June 14, 2020 at 13:55

    I know this page 😉
    First thing that pops up: “Note: related products, up-sells and cross-sells are all sorted randomly.”

    I’m looking for a way to not have this sorted randomly but in fact specify products…

    EDIT: what I’m actually looking for, is a cross-sell widget in the single products page editor (already using all of my customer HTML blocks). I’ll create a feature request

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 15, 2020 at 20:30

    Hello,

    You may try a third-party plugin to choose custom related products, for example, https://wordpress.org/plugins/wt-woocommerce-related-products/

    You are using single product layout without sidebar so go to Theme Options > WooCommerce > Single product > change location of the Upsells http://prntscr.com/t0b2cz

    Regards

  • Viewing 10 results - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.