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Topic: Related products don't show correct

martijntje

Participant

February 24, 2019 11:04 am

Hello there,

My related products don not seem to show correct. Can you advise me how to change this?
Site URL: hidden
Theme version: latest
WooCommerce version: latest

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Eva Kemp

Support staff

February 24, 2019 12:53 pm

Hello there,

Thanks for being our customer. If you are talking about the price and product title display https://gyazo.com/94bc47c77b21980e0efb4396765e6780, please make sure if you haven’t changed any css, or use any external plugin with our theme.

If no plugins conflict with our theme, check how it looks with default Woocommerce theme activated.

You may also attach your WP-admin details so we may check.

Regards

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martijntje

Participant

February 25, 2019 6:32 pm

I do not seem to get it right. Can you have a look?

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Hung The

Support staff

February 26, 2019 4:18 am

Hi,

It caused by Custom CSS http://prntscr.com/mq547r

Regards,

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martijntje

Participant

February 27, 2019 6:45 pm

Tnx!

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Olga Barlow

Support staff

February 27, 2019 7:01 pm

You are welcome!

Regards

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Bas Kling

Participant

June 14, 2020 1:20 pm

Hi Martijn,

have you been able to select specific products to show in the Related Products carousel? I’m struggling a bit, cause WooCommerce seems to display randomly selected products despite the fact that I’ve submitted specific products in the WooCommerce dashboard

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Rose Tyler

Support staff

June 14, 2020 1:47 pm

Hello Bas_Kling,

Please read this article – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Regards

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Bas Kling

Participant

June 14, 2020 1:55 pm

I know this page 😉
First thing that pops up: “Note: related products, up-sells and cross-sells are all sorted randomly.”

I’m looking for a way to not have this sorted randomly but in fact specify products…

EDIT: what I’m actually looking for, is a cross-sell widget in the single products page editor (already using all of my customer HTML blocks). I’ll create a feature request

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Olga Barlow

Support staff

June 15, 2020 8:30 pm

Hello,

You may try a third-party plugin to choose custom related products, for example, https://wordpress.org/plugins/wt-woocommerce-related-products/

You are using single product layout without sidebar so go to Theme Options > WooCommerce > Single product > change location of the Upsells http://prntscr.com/t0b2cz

Regards

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