Forum Replies Created

Viewing 30 posts - 871 through 900 (of 1,384 total)
  • Avatar: John Holden
    John Holden
    Participant
    February 13, 2020 at 06:01

    Hi,

    Here are post types that search functions covered https://prnt.sc/r1kq42

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 13, 2020 at 05:51

    Hi,

    Please download “XStore import files” – https://www.8theme.com/downloads/

    Go to Slider Revolution > Import slider > Choose file.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 13, 2020 at 05:31

    Hi,

    I didn’t see issue on your site,

    Please send:

    – Screenshots of issues

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 13, 2020 at 05:22

    Hi,

    1. For dropdown menu https://prnt.sc/r1ke88, please go here https://prnt.sc/r1keh8

    2. For this one https://prnt.sc/r1kf8x Add the following code to Theme Options > Custom CSS

    .secondary-menu-wrapper .menu li > a:hover {
        color: #555555;
    }

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 12, 2020 at 06:28

    Hi,

    Looks that GDPR Cookie Consent Banner plugin could be the reason of the problem. Once we disabled plugin problem disappeared.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 12, 2020 at 06:15

    Hi,

    You used images with different proportions for the different products so, I would suggest you to edit product images and make them the right size before uploading them to WP media for the products. Then you can just disable crop option for the product grid and show images with proportions you uploaded.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 12, 2020 at 04:38

    Hi,

    Could you please send me some screenshots? I’ll be happy to provide you with a response once I have a better understanding of the situation.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 12, 2020 at 04:38

    Hi,

    Looks that PHP Code For Posts plugin could be the reason of the problem. Once we disabled plugin problem disappeared.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 12, 2020 at 03:16

    Hi,

    Glad to hear your issue has been resolved.

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

    Your feedback is the motivation to improve our work and services.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 06:57

    Hi,

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    Please send:

    – FTP info (server, username, password, port)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 06:39

    Hi,

    You should deactivate all plugins and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 06:37

    Hi,

    This is new feature, which helps you build header easily.

    If you enable Header Builder option, you can re-builder header. Also, please watch tutorial https://www.youtube.com/watch?v=RbdKjQrFnO4

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 06:25

    Hi,

    Please send:

    – Screenshots of issues
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 06:19

    Hi,

    Use translation files of the XStore core plugin. Follow the instructions https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ , use Loco Translate plugin and instead of translation core plugin to another language create the translation for your language and change the categories to anything you need.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 06:17

    Hi,

    On the smaller screens, you can decrase padding

    https://prnt.sc/qzzls7

    Add custom CSS

    @media (max-width: 460px){
    .smaller-screens{
    padding-left: 5px;
    padding-right: 5px;
    }
    }

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 06:13

    Hi,

    Please send:

    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 06:07

    Hi,

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    Where can I get this pop-up?

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 05:50

    Hi,

    1. View wishlist string is located in XStore core plugin. So, I have translated it in Loco Translate > Plugins > XStore core and everything is translated.

    2. https://prnt.sc/qzzcjw -> https://prnt.sc/qzzcm9

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 05:30

    Hi,

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    Please send:

    – Screenshots of issues
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 05:24

    Hi,

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    Please send:

    – FTP info (server, username, password, port)
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 05:23

    Hi,

    Thanks for writing in! Regretfully, at this time I am not entirely certain what it is you would like to accomplish based on the information given in your post. If you wouldn’t mind providing me with a little more clarification on what it is you’re wanting to do, I’ll be happy to provide you with a response once I have a better understanding of the situation.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 05:13

    Hi,

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    1. I can’t find caption in the slider

    2. Go to Theme Options -> Header Builder https://prnt.sc/qzz1p2

    Go to Theme Options -> Header Builder -> Mobile Menu https://prnt.sc/qzz22m

    3. Go to Static Blocks https://prnt.sc/qzz43b

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 05:01

    Hi,

    Glad to hear your issue has been resolved.

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

    Your feedback is the motivation to improve our work and services.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 05:00

    Hi,

    Glad to hear your issue has been resolved.

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

    Your feedback is the motivation to improve our work and services.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 04:54

    Hi,

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    Glad to hear your issue has been resolved.

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

    Your feedback is the motivation to improve our work and services.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 04:53

    Hi,

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    I can’t access your site, please check again https://prnt.sc/qzyylw

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 04:53

    Hi,

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    Please send:

    – Screenshots of issues
    – Admin info (wp-admin URL, username, password)

    I will help you.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 10, 2020 at 04:44

    Hi,

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    May I help you?

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 7, 2020 at 06:39

    Hi,

    We couldn’t cover all Custom Post Types for search functions, our developer will take a look and try to implement search by portfolio in next update.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    February 7, 2020 at 06:26

    Hi,

    When I access Theme Options, I get message Internal Server Error

    The 500 error means that there is some Fatal error in PHP script or on the server side. Contact your hosting providers and ask to give you a server error log to check what is wrong. Provide us with that log and also temporary FTP access to your site.

    Regards,
    Hung PD

  • 1 2 3 29 30 31 45 46 47
    Viewing 900 results - 871 through 900 (of 1,384 total)
Viewing 30 posts - 871 through 900 (of 1,384 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.