• 

  dirtcheaprc

  Participant

  February 9, 2020 at 22:03

  Hi. When clicking on a product image on the product single page, it opens the file int he web browser and does not load the lightbox viewer. I cannot figure out how to fix this. I have recently updated from an old version of XStore. So maybe there is an issue in the options table or settings for the theme that I am not able to see on the customize page. Please help. Thank you. -Chris

  Please, contact administrator
  for this information.

  #229517 Copied Theme version: 6.2.9 WooCommerce version: 3.9.1

  1 Answer

  

  John Holden

  Participant

  February 10, 2020 at 06:39

  Hi,

  You should deactivate all plugins and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

  Regards,
  Hung PD

  #229540 Copied