Thumbnail images are not cropped - by Izay

This topic has 2 replies, 2 voices, and was last updated 4 years, 7 months ago ago by John Holden

  • Avatar: Izay
    Izay
    Participant
    February 11, 2020 at 22:03

    After I select to cut to the square format and use the thumbnail recreating plugin, the images are not square, even clearing the Wp and browser cache.
    https://prnt.sc/r0xjq2
    https://prnt.sc/r0xk49
    https://prnt.sc/r0xkiu

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: John Holden
    John Holden
    Support staff
    February 12, 2020 at 06:15

    Hi,

    You used images with different proportions for the different products so, I would suggest you to edit product images and make them the right size before uploading them to WP media for the products. Then you can just disable crop option for the product grid and show images with proportions you uploaded.

    Regards,
    Hung PD

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