• 

  Izay

  Participant

  February 11, 2020 at 22:03

  After I select to cut to the square format and use the thumbnail recreating plugin, the images are not square, even clearing the Wp and browser cache.
  https://prnt.sc/r0xjq2
  https://prnt.sc/r0xk49
  https://prnt.sc/r0xkiu

  Please, contact administrator
  for this information.

  #229668 Copied Theme version: 6.2.8.1 WooCommerce version: 3.9.0

  1 Answer

  

  John Holden

  Participant

  February 12, 2020 at 06:15

  Hi,

  You used images with different proportions for the different products so, I would suggest you to edit product images and make them the right size before uploading them to WP media for the products. Then you can just disable crop option for the product grid and show images with proportions you uploaded.

  Regards,
  Hung PD

  #229678 Copied