Forum Replies Created

Viewing 30 posts - 481 through 510 (of 1,384 total)
  • Avatar: John Holden
    John Holden
    Participant
    August 3, 2020 at 03:42

    Hi,

    It caused by this plugin https://prnt.sc/tsy37o

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 3, 2020 at 03:40

    Hi,

    Please send:

    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 3, 2020 at 02:40

    Hi,

    – You need to select Mega Menu and select Static Blocks https://prnt.sc/tsxbtt

    – Then, you can edit it via Static Blocks https://prnt.sc/tsxgg3

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 3, 2020 at 02:20

    Hi,

    1. Please, update theme to latest version (6.3.9) and XStore core to 2.3.9, clear plugin cache, clear CDN cache.

    2. You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 3, 2020 at 02:16

    Hi,

    Admin credential is incorrect, please check again

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 3, 2020 at 02:14

    Hi,

    Please send:

    – Screenshots of issues
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 1, 2020 at 05:48

    Hi,

    I can’t see that on your site https://prnt.sc/ts4xo9

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 1, 2020 at 04:31

    Hi,

    Go to Theme Options > Breadcrumbs and add more padding https://prnt.sc/ts49cm

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 1, 2020 at 04:06

    Hi,

    I didn’t see it, please use this https://prnt.sc/

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 1, 2020 at 03:10

    Hi,

    Try below code

    .post-type-archive-product .loop.fswp_installments_price .price.fswp_calc .woocommerce-Price-amount.amount, .loop.fswp_in_cash_price .price.fswp_calc .woocommerce-Price-amount.amount {
        font-size: 10px !important;
    	color:red !important;
    	font-weight:0px !important;
    }
    
    .post-type-archive-product .loop.fswp_installments_price .price.fswp_calc, .loop.fswp_in_cash_price .price.fswp_calc {
        font-size: 10px !important;
    	color: red;
    	margin-bottom: -6px;
    }

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 1, 2020 at 02:57

    Hi,

    1. You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    2. Please, update theme to latest version (6.3.9) and XStore core to 2.3.9, clear plugin cache, clear CDN cache. After that go to XStore > Instagram API > remove the add the Business API. Then edit your Instagram element or widget (depending on what you use) and choose the newly added account.

    3. Please use Header Builder, then you can add button https://prnt.sc/ts3dqv

    4. Make sure that you have created translation for XStore Core plugin (Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating).

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 1, 2020 at 02:03

    Hi,

    Please send:

    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 1, 2020 at 02:02

    Hi,

    Please send Screenshots of issues, I will take a look

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 1, 2020 at 01:54

    Hi,

    1. Shop

    – You can enable sidebar layout via Customize > Woocommerce (Shop) > Shop > Shop Page Layout https://prnt.sc/ts2sv8

    2. Please provide URL of the mentioned page, so I can take a closer look.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 1, 2020 at 01:43

    Hi,

    Admin credential is incorrect, please check again

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 1, 2020 at 01:32

    Hi,

    Please send:

    – Screenshots of issues
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 1, 2020 at 01:31

    Hi,

    Please send:

    – Screenshots of issues
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 1, 2020 at 01:30

    Hi,

    Please send:

    – Screenshots of issues

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    August 1, 2020 at 01:26

    Hi,

    Please describe more details via screenshots

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    July 31, 2020 at 06:46

    Hi,

    I’ve fixed your issue. Please check your site again.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    July 31, 2020 at 06:31

    Hi,

    I started working on your site, will update you soon.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    July 31, 2020 at 06:15

    Hi,

    I’ve fixed your issue. Please check your site again.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    July 31, 2020 at 06:00

    Hi,

    You can read through plugin documentation https://wpml.org/documentation/getting-started-guide/string-translation/

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    July 31, 2020 at 05:57

    Hi,

    Go to Theme Options > Woocommerce (Shop) > Single Product Page > Variation Gallery

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    July 31, 2020 at 05:54

    Hi,

    Admin credential is incorrect, please check again

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    July 31, 2020 at 05:50

    Hi,

    We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    July 31, 2020 at 05:46

    Hi,

    I would recommend you to use for example Load more button http://prntscr.com/tguylo

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    July 31, 2020 at 05:37

    Hi,

    Please send:

    – Screenshots of issues
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    July 31, 2020 at 05:36

    Hi,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

    Your feedback is the motivation to improve our work and services.

    Regards,
    Hung PD

    Avatar: John Holden
    John Holden
    Participant
    July 31, 2020 at 05:35

    Hi,

    Thanks for writing in! Regretfully, at this time I am not entirely certain what it is you would like to accomplish based on the information given in your post. If you wouldn’t mind providing me with a little more clarification on what it is you’re wanting to do, I’ll be happy to provide you with a response once I have a better understanding of the situation.

    Regards,
    Hung PD

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    Viewing 510 results - 481 through 510 (of 1,384 total)
Viewing 30 posts - 481 through 510 (of 1,384 total)
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