Product image artifacts on Product Page - by oakhill

Solved6 replies2 participantsUpdated by oakhill

  • Avatar: oakhill
    oakhill
    Participant

    When I go into a Product page, there is a graphic of the same item all the way on the right side of the Product page, and another product image all the way on the left side of the Product page (please see image). When you hover over them, the images slide out. I do not know what is controlling the display of these items, they appear to be products from the Shop page. Can you tell me why these are showing?

    Product page showing product images on both sides

    #246183 Copied Theme version: 6.3.9 WooCommerce version: 4.1.1

    6 Answers

    Avatar: John Holden
    John Holden
    Participant

    Hi,

    Please send:

    – Screenshots of issues
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    #246191 Copied
    Avatar: oakhill
    oakhill
    Participant

    The screenshot is the URL I sent when I created the original ticket.

    Please contact administrator
    for this information.
    #246198 Copied
    Avatar: John Holden
    John Holden
    Participant

    Hi,

    I didn’t see it, please use this https://prnt.sc/

    Regards,
    Hung PD

    #246202 Copied
    Avatar: oakhill
    oakhill
    Participant

    For some reason, I sent a reply last night, and it is not showing this morning. So here goes again – please see the Private content area to view the screenshot.

    Look on the far right of the screenshot about midway – you will see a cut-off image of the squirrel. On the live web page, that image will “fly-out”. I do not know where this is coming from – I do not want this on the Product page.

    Please contact administrator
    for this information.
    #246397 Copied
    Avatar: John Holden
    John Holden
    Participant

    Hi,

    Go to Theme Options > Woocommere > Single Product Builder > Prev/Next product navigation

    https://prnt.sc/ttkujm

    Regards,
    Hung PD

    #246439 Copied
    Avatar: oakhill
    oakhill
    Participant

    The setting you recommended appeared to work. What appeared to be graphic image artifacts are now gone. I didn’t realize that these thumbnail images were a result of the next/prev navigation functionality of the Single Product Page – they did not appear to be displayed in any intuitive or cosmetically pleasing way. It is better that they have been removed – thanks.

    #246570 Copied

The issue related to '‘Product image artifacts on Product Page’' has been successfully resolved, and the topic is now closed for further responses