Hello,
Thank you for contacting us.
If you have any problem configuring the theme option on your site we are here to help you, we will happy to share documentation, screenshot and etc to help.

If you think this theme does not suit your need, you can request a refund from the Envato market and our sales manager will check and reply to it ASAP.

Regards,

Hello,
Thank you for contacting us.
I need more details to check this issue exactly like you, please see the attachment, I have added about 100 products to the cart with no problem.
https://prnt.sc/Dh5VbDlSoWz3

Please explain to me what is your current device model and your browser and also tell me when and where you facing the issue exactly.

Please keep me posted.
Regards,

Thank you for your reply.
You can use this CSS code.

.et_promo_text_carousel .swiper-slide  svg{
    font-size:30px
}

Please keep me posted.
Regards,

Hello,
Thank you for contacting us.
Please provide us a live link to your site and then tell us what changes do you need exactly, we will check it and prepare the exact custom CSS code for you.

Please keep us posted.
Regards,

Thank you for contacting us.
Please put these CSS codes into your theme:
WP Dashboard > Appearance > Customize > Custom CSS:

.cart-order-details input[type='radio']:after {
        width: 15px;
        height: 15px;
        border-radius: 100%;
        top: -2px;
        left: -1px;
        position: relative;
        background-color: #ffffff;
        content: '';
        display: inline-block;
        visibility: visible;
        border: 2px solid #332d45;
    }
.cart-order-details input[type='radio']:checked:after {
        width: 15px;
        height: 15px;
        border-radius: 100%;
        top: -2px;
        left: -1px;
        position: relative;
        background-color:  #d31816;
        content: '';
        display: inline-block;
        visibility: visible;
        border: 2px solid #d31816;
    }

Please keep me posted.
Regards

Hello

As for speed issue is concerned there are lot of factor which involve to boost up speed Please, optimize your images (reduce dimensions where it’s possible, optimize the size). install cache plugin. We are also sharing a tutorial how to increase your website https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

John Holden

Hello

Thank you so much for contacting us!

1- There is no such feature is available in this theme package, you can change dark or light mode by going to Dashboard > Theme Options > Syling & Colors https://prnt.sc/1r4tvdu

2- As for header setting is concerned we are sharing a video tutorial for your better understanding where you can easily get how to manage your header section accordingly. https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG&index=3 ,

you can adjust the width by going to Dashboard > Theme Options > Header Builder > Main Header https://prnt.sc/1r4uy80

3 – You can change the icon by going to Dashboard > Appearance > Menus and then click on 8Theme Category Options https://prnt.sc/1r4v87e a popup window will open and change the icon according to your requirements. https://prnt.sc/1r4vc65

John Holden

Hello

Dear friend as we already told you that it looks like the restoring was done a little wrong and caused current problems. Please upload your missing images again on there location.

John Holden

Hello

Restoration is not provide by theme developer it is all depend on your hosting server they provide you backup according to your hosting plan.

As for your suggestions regarding our theme we are always welcome our customer suggestion on priority basis and will improve our theme package in next updates. If you are facing any issue in our theme package we are always here to provide you customer support.

John Holden

Hello

It is probably looks that some of your 3rd party plugin create a conflict we will recommend you kindly check your website after deactivate 3rd party plugin one by one, there are lot of customer who are using this theme package and none of them report this issue.

John Holden

Hello

On one picture a edit screen and other one is actual site so check your website with view url not with edit screen. We still don’t see any issue in your product single page we are also sharing a highlighted screenshot form our system where single product page is working according to your given setting.

John Holden

Hello

Thanks a lot for your kind words, yes you can use these plugins to boost your website speed and optimize images. If you have any other issue let us know we are always here to provide you customer support in best possible way.

John Holden.

Hello

it is probably looks that some 3rd party plugin create a conflict Kindly deactivate 3rd party plugin one by one and check your website .

John Holden

Hello

Please send us clear screenshot or website URL where you are facing the issue for our better understanding,

John Holden

Hello

We have access your website URL and site and VC plugin is working absolutely fine in your website https://prnt.sc/1qw6jl2 .

John Holden