Xstore – woocommerce analytics conflict

This topic has 21 replies, 4 voices, and was last updated 2 years, 2 months ago ago by Rose Tyler

  • Avatar: kornelb
    kornelb
    Participant
    February 3, 2022 at 21:01

    Hi
    I have a problem whith woocommerce analytics.
    When i change my theme to a wordpress theme like twenty twenty, everything works correctly. When i use the Xstore theme the woocommerce Analytics is blank. Nothing works.
    please help how to solve it.
    thanx

    20 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 4, 2022 at 10:58

    Hello,

    Thanks for contacting us.
    Provide URL of the Analytics page, temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: kornelb
    kornelb
    Participant
    February 8, 2022 at 23:17

    Thankx for the reply.
    Interesting, i refreshed the wordpress some days ago and today i recognized analitics works again. Now it’s ok. I hope there will be no trouble any more.

    Let me ask another thing.
    I would like to customize our sidebar.
    I begin to creat our website from the demo classic.
    But i really need a sidebar like in the theme dokumentation under the red background categories text:
    https://xstore.helpscoutdocs.com/article/48-widgets-custom-widget-areassidebar i like to use

    Can i import the sidebar to our already customized theme or i have to start to customise another new imported demo?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 9, 2022 at 11:40

    Hello,

    It’s possible with minor CSS customization. If you provide us with WP Dashboard access we’ll help you to add the red categories title to your shop sidebar.

    Regards

    Avatar: kornelb
    kornelb
    Participant
    February 9, 2022 at 23:35

    Not the red categories text is the most important for me.
    I would like to use the sidebar categories like on the picture.
    Now the sidebar is on list view, but we have to scroll down to see the categories:
    https://www.vitalpont.eu/akciok/
    I really like this sidebar too:
    https://xstore.8theme.com/elementor/demos/electronics/shop/
    But i don’t want to loose my theme another exsited customisations

    thanx.

    Avatar: kornelb
    kornelb
    Participant
    February 9, 2022 at 23:36

    another existing customisations

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 10, 2022 at 11:14

    Hello,

    Go to Theme Options > WooCommerce > Shop > Shop page Filters > Sidebar Widgets With Scrollable Content > Off, Sidebar Widgets Toggle > off
    Let us know if you need any further assistance.

    Regards

    Avatar: kornelb
    kornelb
    Participant
    February 10, 2022 at 12:56

    Hello
    Thanx for the help,this settings escaped my attention.
    Now apper the main categories in a list, thats ok.
    https://www.vitalpont.eu/akciok/
    Can i set an arrow next to the main categories title, to show the current category subcategories ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2022 at 08:28

    Hello,

    Theme Options > General > Enable Classic Widgets Panel > On, Apperance > Widgets > https://prnt.sc/26tk3t4

    Regards

    Avatar: kornelb
    kornelb
    Participant
    February 20, 2022 at 13:22

    thanx
    Yesterday i tried to change the products quick view button with css.
    When i put the css inth global section appeared the mobile and the destop headers too.
    I cleared the css and it’s gone.
    But after this:
    I have a shipping popup notice to the free shipping(blue notice). And it’s appeared further full width on every page.Like in the cart page.(see on the picture)
    Now it’s appear in the product filters toolbar.
    How can i restore it?notice on the toolbar problemBlue notice full width on the cart page

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2022 at 09:13

    Hello,

    Did you make changes in template files or install an additional plugin that may affect it?
    Provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: kornelb
    kornelb
    Participant
    February 21, 2022 at 10:47

    Hello
    I use an additional plugin.(woocommerce->settings->pont) That worked great and showed the notice wide layout in the banner section. But after that i tried to change the quick view button background with css its appear in the toolbar.

    regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 21, 2022 at 18:47

    Hello,

    I have added below code to child theme style.css

    .filter-wrap .filter-content .woocommerce-notices-wrapper {
      width: 100%;
    }
    .filter-wrap .filter-content {
        flex-wrap: wrap;
    }

    Check the notice now.

    Regards

    Avatar: kornelb
    kornelb
    Participant
    February 22, 2022 at 00:00

    Hello
    It works great.thanx for the help.
    Can i set this notificataion to be sticky?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 22, 2022 at 23:25

    Hello,

    What do you mean sticky? That it disappears after some time but you want always to show that? Or do you want to show that like green “Product added” message?

    Regards

    Avatar: kornelb
    kornelb
    Participant
    February 23, 2022 at 12:01

    Hello
    When i roll down on the page and put a product in a cart i don’t see the notice because it’s shows under the header for some seconds.Yes i want to show like the green ,,product added” message if it possible.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 23, 2022 at 12:51

    Hello,

    Unfortunately, it’s not possible with the existing HTML position of that notice. So, contact plugin author that adds that notice and ask him if they have any options to adjust the position of the notice. Because it’s not theme notice

    Regards

    Avatar: kornelb
    kornelb
    Participant
    February 25, 2022 at 00:16

    Hello

    thanx for the reply.
    Not problem, it was only an idea.
    Can i hide the products word under the product categories titles?
    Let me ask is there any options to separate the product categories thumbnails from the products thumbnails?
    It would be good if the thumbnails of the products started in a new row, possibly separated by a line.

    products and categgories

    Regards

    Please contact administrator
    for this information.
    Avatar: John Holden
    John Holden
    Support staff
    February 25, 2022 at 09:09

    Hello,
    Thank you for your reply.
    1- You can use this custom CSS code to move the count part.
    WP Dashboard > Appearance > Customize > Custom CSS:

    .category-grid.text-color-dark .count{
        display:none;
    }

    2- sorry, currently there is no option to separate the categories thumbnail with a line.

    Please keep me posted.
    Regards,

    Avatar: kornelb
    kornelb
    Participant
    February 27, 2022 at 00:56

    Dear John

    The css code is works.Thanx for it.

    And is there no options for the products tumbnail starts in a new row?

    regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2022 at 08:07

    Hello,

    No, unfortunately. Try to contact the support of the WooCommerce plugin.

    Regards

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