Links in Custom Carousel widget stopped working

This topic has 4 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

  • Avatar: Goostaf
    Goostaf
    Participant
    September 2, 2021 at 12:27

    Hello, on our website after the update, banners stopped clicking, we have already tried different settings, it does not work .. the video was recorded

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: John Holden
    John Holden
    Support staff
    September 2, 2021 at 18:41

    Hello

    Thank you so much for contacting us!

    As for banner clickable issue is concerned we have access your website URL and banner is working absolutely fine in your website, will you please elaborate your issue or check your website on a different browser or check it out after clear your browser cache.

    John Holden

    Avatar: Goostaf
    Goostaf
    Participant
    September 2, 2021 at 19:21

    I think I understood what the problem is, when you press on the text, and the area around it works.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2021 at 16:10

    Hello,

    What device do you use and what OS?
    https://gyazo.com/900c8cd2ea50755a065fd170a8798f90 – checked from different browsers and devices.

    Regards

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The issue related to '‘Links in Custom Carousel widget stopped working’' has been successfully resolved, and the topic is now closed for further responses

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