Forum Replies Created

Viewing 30 posts - 27,061 through 27,090 (of 31,382 total)
1 2 3 … 902 903 904 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 20:51

    Hello,

    Please ask your host to change functions to these values as well:
    max_execution_time 600
    memory_limit 128M
    And ask to change php version to 5.3 if possible.

    Thank you.
    Regards,
    Eva Kemp.

    #18729 Copied In reply to: Problem with importing theme demo
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 19:55

    Hello,

    You need add the code $locale='nl_NL'; in the body of wp-config.php file.
    nl_NL.po and nl_NL.mo files must be uploaded in the directory wp-content/themes/royal/languages. Default files can be kept.

    Thank you.
    Regards,
    Eva Kemp.

    #18716 Copied In reply to: how to edit or hide menu header links EN FR GE £ € $
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 19:51

    Hello,

    As I see you haven’t created .po file for Woocommerce plugin.
    Please read the documentation: http://docs.woothemes.com/document/woocommerce-localization/ (item 6 “Translating – PoEdit”).

    Thank you.

    Regards,
    Eva Kemp.

    #18714 Copied In reply to: translate woocommerce to spanish
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 19:23

    Hello,

    Some css bugs have been fixed and plugins updated.
    We recommend you to upgrade the theme to prevent any issues.

    Thank you.
    Regards,
    Eva Kemp.

    #18713 Copied In reply to: Site update
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 19:12

    Hello,

    We’re glad you’ve found the solution.

    Enjoy your work!

    Regards,
    Eva Kemp.

    #18711 Copied In reply to: Featured Image not showing in Admin
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 19:07

    Hello,

    I’ve added the following code in custom.css:

    #tabs li {
    list-style: disc outside none;
}

    Please check list style now.

    Regards,
    Eva Kemp.

    #18710 Copied In reply to: Bullets not displaying on product pages
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 18:56

    Hello,

    You can remove the link adding this code in custom.css file:

    .portfolio-item .portfolio-image .portfolio-mask .mask-content {
  display: none !important;
}

    To make full posts visible you can add full text into Excerpt when editing a project and enable excerpt in Theme Options > Portfolio:

    Regards,
    Eva Kemp.

    #18704 Copied In reply to: Using Portfolio, but would like to up teaser character count, don't link to deta
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 18:40

    Hello,

    The scroll look is changed in this case. Please make sure you’re using the latest version of the theme – 2.4.1.
    Thank you.

    Regards,
    Eva Kemp.

    #18701 Copied In reply to: Windows 8.1 issue with scrolling
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 18:03

    Hello,

    I’ve added the following code into style.css of the child theme:

    .media-frame select.attachment-filters {
    margin-top: 1px !important;}
.media-frame .search {
    margin-top: -3px !important; }

    Please check Media button now.

    Thank you.
    Regards,
    Eva Kemp.

    #18691 Copied In reply to: CSS issues?
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 17:36

    Hello,

    You can add that shortcode to the top panel on the left side using “Place in header top bar” widget area where you can place Text widget with that shortcode.

    Thank you.
    Regards,
    Eva Kemp.

    #18685 Copied In reply to: Insert email subscription widget into header
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 17:15

    Hello,

    I’ve changed settings in Theme Options > Products Page Layout and selected layout without sidebar. Now it’s absent on the Shop page.
    To display some products you can use this shortcode [etheme_products title=" " ids="" skus="" type=" " products=" " limit=" " columns=" " categories="" desktop="" notebook="" tablet="" phones=""] as described in our documentation https://www.8theme.com/demo/docs/legenda/index.html#!/legenda_shortcodes

    Please specify what text and where you added it so it’s not showing.
    Thank you.

    Regards,
    Eva Kemp.

    #18683 Copied In reply to: Shop Page Help
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 17:07

    Hello @starmila,

    Thank you for the credentials.
    I’ve reupdated the theme and the error has gone.
    Please check your site now.

    Regards,
    Eva Kemp.

    #18680 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 16:31

    Hello,

    We’re very sorry, but this issue requires more time for investigation due to busyness of our developers.
    We’ll inform you concerning this bug as soon as possible.
    Thank you for understanding.

    Please take our apologies.
    Regards,
    Eva Kemp.

    #18672 Copied In reply to: Visual Composer Image Link not working on Backend/Frontend mode
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 16:20

    Hello,

    You can select in Woocommerce > Settings > Products tab > Shop Page Display > Show subcategories and “The Horseshoes” page will display product categories instead of products themselves.
    To remove sidebar from the left side you need edit the page “The Horseshoes” in wp-admin panel > Pages and select Sidebar Position as “Without Sidebar” in the Page Layout box.
    To change the banner you need go to Theme Options > Shop > Product Page Banner and add your own image.

    Thank you.
    Regards,
    Eva Kemp.

    #18670 Copied In reply to: Shop Page Help
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 16:06

    Hello,

    If you are checking a page using emulation in Firefox you need reload the page to update the content.
    Please check it once more.

    Thank you.
    Regards,
    Eva Kemp.

    #18666 Copied In reply to: Product Page Does not work on Firefox Mobile
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 15:54

    Hello,

    I’ve enabled debugging in wp-config.php file and the error has appeared on the site:
    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 82 bytes) in /customers/f/9/2/olida-pashmina.nl/httpd.www/wp-content/plugins/sitepress-multilingual-cms/lib/xml2array.php on line 34
    It means memory limit value should be increased.
    Please contact your hosting provider and ask them to increase it.

    Thank you.
    Regards,
    Eva Kemp.

    #18662 Copied In reply to: Theme Options Save and Menu Save malfunction
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 15:30

    Hello,

    As I see you have selected “The Horseshoes” page for shop page in Woocommerce > Settings > Products tab. Please specify what exactly you want to edit on this page.

    Thank you.
    Regards,
    Eva Kemp.

    #18658 Copied In reply to: Shop Page Help
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 15:20

    Hello,

    You can make bigger logo in the fixed header using this code in custom.css file:

    .fixed-header-area .fixed-header .logo-with-menu {
    width: 200px !important;
}

    To create custom.css you need rename default.custom.css to custom.css via FTP in wp-content/themes/idstore directory and enable it in Theme Options > Custom CSS.

    Thank you.
    Regards,
    Eva Kemp.

    #18655 Copied In reply to: Reseize Logo in scrolled-down header?
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 15:16

    Hello,

    Thank you for the suggestion.
    We’ll take this into account and perhaps include it in our future updates.

    Thank you.
    Regards,
    Eva Kemp.

    #18653 Copied In reply to: Edit contact form & e-mail send
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 15:13

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #18652 Copied In reply to: Installed a new version ID STORE, but does not work
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 15:09

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #18651 Copied In reply to: Ultimate Add On update problem
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 15:07

    Hello,

    I’ve checked and allow_url_fopen function is disabled for your site.
    Please contact your host and ask them to enabled it and increase the value of “upload_max_filesize”.
    After that try to install demo data again.

    Thank you.
    Regards,
    Eva Kemp.

    #18650 Copied In reply to: Problem with importing theme demo
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 14:58

    Hello,

    I’ve disabled “Hidden Sidebar” option in Theme Options > Products Page layout and sidebar has appeared on the category page.
    Please check.

    Regards,
    Eva Kemp.

    #18647 Copied In reply to: how to edit footer default text
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 14:51

    Hello,

    Please update the theme to 1.3 version as some bugs have been fixed there.

    Thank you.
    Regards,
    Eva Kemp.

    #18644 Copied In reply to: Buttons not functioning
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 14:37

    Hello,

    Sorry but we didn’t test that plugin with Royal theme and can’t guarantee their full compatibility.
    We’re unable to access wp-admin panel as Google Authenticator code is asked. Please provide us with the access.
    Also please specify what icon you’re trying to edit.

    Thank you.
    Regards,
    Eva Kemp.

    #18640 Copied In reply to: Cannot edit pages anymore
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 14:33

    Hello,

    Please update the theme to the latest 1.3 version.
    The demo data can be imported as described in our documentation:
    https://www.8theme.com/demo/docs/royal/#!/demo_data_installation

    Thank you.
    Regards,
    Eva Kemp.

    #18639 Copied In reply to: Full Demo Content Install Assistance
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 14:24

    Hello,

    As I see you have disabled “Ajax “Add To Cart”” in Theme Options to avoid the problem.
    We’ve taken this bug into our account and the fix should appear in the future update.

    Please take our apologies.
    Thank you.

    Regards,
    Eva Kemp.

    #18637 Copied In reply to: AJAX add to cart bug with redirect to cart option turned on
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 14:20

    Hello,

    Sorry for a long delay.
    We’ve transferred your query to the second level support and due to large amount of work the investigation may take more time. But we’ll try to help you as soon as possible.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    #18635 Copied In reply to: Warning: call_user_func_array
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 14:16

    Hello @starmila,

    You provided us with an empty FTP account.
    There are no any files to check.
    Please give us access to be able to view site files.

    Thank you.
    Regards,
    Eva Kemp.

    #18634 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Eva
    Eva Kemp
    Participant
    October 7, 2014 at 14:13

    Hello,

    Please clarify what exactly you are trying to do.
    Are you experiencing troubles activating the theme or you’re trying to update Visual Composer plugin?
    Please be more specific.

    Thank you.
    Regards,
    Eva Kemp.

    #18630 Copied In reply to: Legenda and Visual Composer
  • 1 2 3 … 902 903 904 … 1,045 1,046 1,047
    Viewing 27,090 results - 27,061 through 27,090 (of 31,382 total)
Viewing 30 posts - 27,061 through 27,090 (of 31,382 total)
1 2 3 … 902 903 904 … 1,045 1,046 1,047

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