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Ultimate Add On update problem - by Hoellwarth

This topic has 11 replies, 5 voices, and was last updated 9 years, 6 months ago ago by Hoellwarth

Hoellwarth

Participant

October 6, 2014 at 10:03

This is what I get after updating the Ultimate_VC_Addons:

Parse error: syntax error, unexpected ‘if’ (T_IF) in /web/htdocs/www.claudiofichera.it/home/wp-content/plugins/Ultimate_VC_Addons/modules/Ultimate_Flip_Box.php on line 1

Do you test your products (and their compatibility) before releasing updates?!?!

#18429 Copied

10 Answers

Hoellwarth

Participant

October 6, 2014 at 10:07

I bypassed the problem by renaming the php file, but I got the same error even on the following files:

Ultimate_Google_Trends.php
Ultimate_Icon_Timeline.php
Ultimate_Spacer.php

Please be in touch with BrainStorm and provide us a working updated plugin, thanks.

#18430 Copied

Eva Kemp

Support staff

October 7, 2014 at 15:09

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#18651 Copied

clodrosome

Participant

October 10, 2014 at 20:48

We are having the same issue the Customer entitled ‘Hoellwarth’:

“This is what I get after updating the Ultimate_VC_Addons:

Parse error: syntax error, unexpected ‘if’ (T_IF) in /web/htdocs/www.claudiofichera.it/home/wp-content/plugins/Ultimate_VC_Addons/modules/Ultimate_Flip_Box.php on line 1”

We have also tried to bypass the problem by renaming the file. Please let us know what else we can do. We have provided you with the FTP credentials.

Please, contact administrator
for this information.

#19252 Copied

Robert Hall

Support staff

October 11, 2014 at 07:11

Hello clodrosome,

Please provide us with wp-admin credentials in Private Content.

Regards,
Robert Hall.

#19261 Copied

zahra

Participant

October 13, 2014 at 15:16

Robert

Here it is:

Please, contact administrator
for this information.

#19479 Copied

Eva Kemp

Support staff

October 13, 2014 at 16:06

Hello @zahra,

We’re unable to access your site getting an error:
Server not found

Please check if you spelled the site name correctly or contact your host concerning this error.

Thank you.
Regards,
Eva Kemp.

#19497 Copied

zahra

Participant

October 14, 2014 at 08:44

My apologies.

This is the correct login and password.

Please, contact administrator
for this information.

#19590 Copied

Eva Kemp

Support staff

October 15, 2014 at 08:29

Hello @zahra,

We also need FTP credentials to be able to update the plugin.

Thank you.
Regards,
Eva Kemp.

#19820 Copied

Eva Kemp

Support staff

October 15, 2014 at 08:42

Hello @clodrosome,

We have updated Ultimate VC Addons plugin via FTP for you.
Please check it now.

Thank you.
Regards,
Eva Kemp.

#19822 Copied

Hoellwarth

Participant

October 18, 2014 at 23:45

I need latest version too (it’s 3.5.1). Can you kindly send it (as you already did in the past) to the email address in private content, please?

Thanks a lot in advance.

Please, contact administrator
for this information.

#20489 Copied
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