Does this error persists only in frontend editor or backend editor as well?
There are some problems with frontend editor in VC and we recommend you to use backend editor instead.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 16:11
Hello,
Now your site is giving Internal Server Error. Are there any problems at your host?
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 16:02
Hello,
Sorry, but we can’t know what caused the issue.
At first you should check error logs with your host.
Also the best way to resolve it is to restore the site and database from back up.
Please take our apologies.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 15:51
Hello,
Sorry, but if you want to add some more buttons on the Checkout page you need contact Woocommerce support as this is their configuration.
As I see the words you mentioned are orange color.
Please check it from your side.
Are you still experiencing any issues?
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 15:27
Hello,
As you can from the error the issue is related to Visual Composer plugin because it is said the problem is in the files
wp-content/plugins/js_composer/include/classes/shortcodes/vc-media-grid.php
wp-content/plugins/js_composer/include/params/vc_grid_item/class-vc-grid-item.php
We recommend you to contact your host and ask them to restore the site files and database for the date when your site worked well.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 14:23
Hello,
I’ve imported Lookbook page variant manually. It’s named “Lookbook” in wp-admin panel > Pages. Please check.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 14:16
Hello,
What folder is your site located in?
Also please provide us with a link to your site.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 13:43
Hello,
Are you experiencing problems on mobiles devices too?
Could you please ask your clients to check the site with other Internet provider?
What theme version are you using?
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 13:38
Hello,
Please try to use this code in custom.css file:
@media only screen and (max-width: 1200px) {.banner.valign-bottom .banner-inner {
padding: 12px !important;
}
.banner.valign-bottom .banner-inner {
top: 200px !important;
}}
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 13:28
Hello,
Sorry, but there is no other solution except of editing the code in theme files.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 13:12
Hello,
I’ve edited your code for buttons. Please check your buttons page now.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 13:00
Hello,
“Read more” button doesn’t show on a single product page when a product is out of stock. It’s visible on shop page where all products are shown.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 12:36
Hello,
In this case you need remove your blog page from Settings > Reading > Posts page and use Posts Grid element from Visual Composer editor.
You’ll be able to add any other content to this page.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 11:19
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 11:18
Hello,
Please provide us with FTP credentials in Private Content.
To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/xmarket directory via FTP and enable it in Xmarket – Theme Settings, tick “Enable Custom CSS file”.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 11:06
Hello,
The problem is with server configuration at your host. You may increase your hosting plan to get more resources.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 11:03
Hello,
Please provide us with wp-admin panel credentials and specify what icon you want to display in the button.
Also give us a link to a page where that button is shown.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 11:00
Hello,
Please provide us with wp-admin panel access and a link to the product.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2015 at 10:58
Hello @inetb italia,
Are you unable to give us access to your hosting control panel to be able to view File Manager?
We need to look at your file, but can’t connect via FTP, so please give us access to File Manager in the hosting control panel.
